Recent Commercial Posts

3 Commercial Water Damage Claims That Might Not Be Covered

1/17/2022 (Permalink)

Commercial Water damage repairs cost a lot of money for a handful of businesses in Piatt and DeWitt County.  There are several water-related damages that are exempt from standard commercial property policies. Here are a few damages that could cost business owners to pay out of pocket after water damage-related incidents.  

Flood Water Damage

Floods can be devastating to companies, and while insurance can cover some of the costs, there are some that are not recoverable. Here are four ways that flood damage will negatively impact businesses

  • Loss of Revenue
  • Business Premises Closure
  • Loss of Power and Data
  • Stock and asset losses

Flood damage is not covered by most commercial property insurance plans. As a result, business owners may want to consider purchasing commercial flood insurance to help protect their company from future flood water damage repair costs.

Damage Caused By Slow Leaks 

Most insurance policies only cover "sudden and unintentional" damage, not regular plumbing maintenance. Business owners who ignore an apparent slow leak for long periods before the water damage reaches dangerous levels can face a liability dispute, according to insurance executives.

Freezing Pipes

Many commercial water damage claims are the result of frozen water pipes. When a pipe freezes, water may slow to a trickle or not flow at all. Unfortunately, the pressure inside the pipe from expanding ice may eventually cause the pipe to burst.

Most commercial insurance policies will cover damage from a frozen pipe burst. However, if a business owner failed to protect their business, the insurance may not accept the claim. Usually, policies require that heat be maintained inside the business property. Some policies require that maintain a certain temperature. If the business owners did not take care to repair the commercial property to avoid freezing, they may not be eligible for insurance coverage. This includes water damage clean-up, water damage repairs, drying/dehumidification, water removal/water extraction, or household appliances.

Key Differences Between Storm Damage and Flooding

12/27/2021 (Permalink)

It's a scenario that no business owner wants to encounter: You come to work one day and find water on the floor or dripping from the ceiling. Not only do you worry about the cost and inconvenience of cleaning it up and making repairs, but there's a chance it'll interrupt your operations. Flood damage can be severe, but incoming water doesn't necessarily have to cause widespread problems. It's important to make a distinction between a flood and damage from a storm.

Prevention Tips

There are ways you can minimize the risk of flooding in your Piatt and DeWitt County office. Keeping water out of the building will help safeguard building materials, electronic equipment, documents and more. Look at the following safety measures:

  • Install a backflow system in the plumbing.
  • Have a sump pump in the lower levels of the facility.
  • Check pipes and the roof for leaks.
  • Make sure water is draining away from the building.

Storm Damage
Heavy rains and other severe weather such as thunderstorms or hail can cause significant storm damage. High winds can damage the roof and tear off the siding. Wind gusts can even knock over trees onto the building. Rain can come into the office through cracks in the foundation or gaps in windows. All of these factors can destroy drywall, flooring and other building materials. Without the help of a professional disaster cleanup team, you face a lengthy recovery process.

Floods
Flood damage can come from both storms and from other causes. While incoming rain and overflowing waterways certainly pose dangers,  your office may be prone to floods from other sources such as a sewer backup, the main water line break or bursting pipes. Floods from these culprits can sometimes be more severe because you may not immediately detect them.
Whether your building has suffered flood damage from a storm or a malfunctioning system in the office, you need to act fast. Call SERVPRO of Piatt/DeWitt Counties at (217)935-2992.

Sprinkler Activation: Causes and a Plan for Action

11/30/2021 (Permalink)

According to AAA Fire Protection, 91% of sprinklers do activate when they are supposed to, approximately 9% of the time they are ineffective. Why? It’s a combination of things, including systems that have been turned off due to inactivity, conditions in the building or a lack of understanding the systems platforms.

Most Common Causes for Sprinkler System Failure or Malfunction:

  1. Corrosion

Corrosion or damage to the pipes that send the water where it needs to go can impact the ability of the fire sprinkler system to deliver life-saving water when it is needed the most. The minerals and additives in water have a bad habit of eating away at pipes, causing leaks and a lack of pressure at a dangerous time. Regular maintenance reviews by your professional fire protection partner and rigorous testing are the best ways to ensure that your system is in full working order.

  1. Freezing

Depending on where your business resides, freezing can be a big problem for sprinkler systems. They are often piped through industrial areas that may or may not have adequate insulation. Frozen sprinkler lines can lead to ice build ups. These build ups can expand within the pipes; causing cracks, pipe breaks and a lack of water pressure.

  1. Overheating

Your office staff is unlikely to be thrilled if the air conditioner goes out, and they are suddenly drenched in water on one of the hottest days of the year! When you are defining your fire sprinkler tolerances, be sure to keep in mind the maximum internal temperature that is possible or probable before setting the “tolerances” for your fire protection system.

  1. Poor Installation Or Damage

Poor installation practices and the lack of a structured review process together can make for an inexcusably poor fire sprinkler system. Working with a trusted sprinkler service provider can help to give you piece of mind that you need; knowing that you have been proactive in protecting both your employees and your investment. 

NFPA research states that the United States Fire Sprinklers Market is expected to grow from a $4.3 billion in 2019 to $7.2 billion in 2025. Fire protection systems are now mandated in all new commercial construction. In the event of a fire, properly working sprinkler systems can both protect your facility and save lives.

Whether it’s a working fire or malfunction, sprinkler systems can release anywhere from 8-24 gallons per minute, depending on predetermined settings and the cause of activation. When these systems go off, an immediate plan of action is needed to extract and dry out your facility.

As a 24 hour emergency Fire & Water clean-up and restoration company, SERVPRO of Piatt/DeWitt Counties will respond quickly.  Helping to minimize business interruption and the costs associated with secondary damage.

When your business needs us, trust the SERVPRO name. Trust the experience. But foremost, trust that we care about getting your business back up and running fast. SERVPRO cares, let us help you today!

Commercial Dehumidification in Piatt and DeWitt Counties

11/25/2021 (Permalink)

Image of SERVPRO drying equipment We use equipment like this to dry and extract water from your home

If your business suffers water damage from an unexpected loss, here are some things to do until help arrives.

  • Shut of the source of water if possible or contact a qualified party to stop the source.
  • Turnoff circuit breakers for the affected areas of the building when safe from electrical shock.
  • Remove as much excess water as possible.
  • Place foil or wood blocks between furniture legs and carpet.
  • Remove valuables, sensitive to moisture, to a safe place.

Know who to call:

SERVPRO of Brainerd and Park Rapids can perform an Emergency Ready Profile (ERP) of your business at no cost to you.  An ERP will leave you with important contact numbers at your fingertips.

Included in an ERP will be:

  • Emergency Action Checklist
  • Advanced Warning and Emergency Contacts
  • Emergency Contacts
  • Main Utility Information (Shut Off Locations)
  • Primary Contact Information (Work Authorization Contact)
  • Insurance Contact Information
  • Miscellaneous Contact Information
  • Property Overview
  • Building Access Information

If you experience a catastrophic loss at your business, do you know who to call?  Call SERVPRO the company your insurance company TRUSTS.  We are a national provider for hundreds of insurance companies.  Don't wait until it's too late!

Concealed Property Damage Can Risk the Safety of your Facility

11/22/2021 (Permalink)

SERVPRO is here to help commercial facilities with unwanted property damage concerns; our crews provide immediate cleanup, restoration, and repairs to both big and small property disasters.

Offices, retail spaces and other commercial properties should be a safe environment for those who live and work there. During this challenging time many buildings have gone empty or with minimal occupancy, that can be a breeding ground for concealed property damage concerns. SERVPRO is here to help with a vast array of services to provide property cleanup, mitigation, disinfecting and restoration solutions for whatever crisis your building may be facing.

While SERVPRO has answers to help local property owners and managers deal with COVID-19 planning, using our proactive deep-cleaning and disinfectant services to provide the highest-standard of pathogen disinfecting with scalable options to meet every need both big and small. Our fast and professional property restoration team has been providing commercial damage cleanup and restoration services to local businesses and municipalities for decades. Our expert crews and managers are quickly able to assess the damage and create a unique plan for the most effective mitigation and restoration of your commercial property to get back on track.

Our priority is the safety of our staff and customers during the current pandemic crisis. Our team takes every precaution, always wearing proper PPE, performing regular health checkups and screenings, and taking every opportunity to promote safe distances during all customer interactions. SERVPRO professionals have specialized equipment and training to provide the highest level of commercial cleaning and sanitizing to maintain your safety.

Commercial properties are unique, SERVPRO has solutions for whatever big or small property disasters from fire, water, or storm damage your facility may be facing. We are also helping local businesses with COVID-19 contingency planning, including both routine and on-demand disinfecting services for both preventative and active COVID-19 cases. Our staff is ready to help your team with whatever issues they may be facing, and our professionals are available to answer questions and provide a no obligation estimate for your consideration. Commercial buildings contain a vast array of intricate systems; ventilation, plumbing, electric, communication and other working parts including equipment, supplies, furniture, and personal property. Unexpected water damage can go undetected or poor ventilation and high humidity can cause secondary damages including mold growth or structural damage.

SERVPRO Provides Emergency Mitigation and Restoration Services to Piatt and DeWitt County

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

  • Mitigation efforts are meant to prevent further damage and loss from occurring due to the existing threat, thus increasing the overall amount of work that needs to be done during the restoration itself.
  • Restoration is performed on items that could not be saved by mitigation efforts, and items that were damaged before the restoration company arrived. This step is often a longer process and may involve the complete replacement of floors, roofs, walls, and other portions of your business that have been too damaged to save.

SERVPRO Training and Tools Makes the Difference

The success of any property disaster recovery hinges on a quick and effective response, SERVPRO teams are prepared to assist during a property emergency with powerful and efficient tools and IICRC certified restoration specialists around-the-clock. The SERVPRO of Piatt/DeWitt Counties team has decades of experience and training to overcome the unique challenges that can come with large property disasters including keeping your operations running while cleaning and restoration is being performed.

Our team is highly qualified and trained in disaster restoration, damage mitigation, and construction. 

  • We’re Faster to Any Size Disaster
  • We provide 24-Hour Emergency Service
  • We are a Trusted Leader in the Water Restoration Industry
  • We are Locally Owned and Operated

Our experts will come in, assess your damage, and take the proper steps to limit damage. We work hand in hand with your insurance company to restore your home or business, “Like it never even happened.”

What To Do Before Your Adjuster Arrives

9/15/2021 (Permalink)

Insurance adjuster working with home owner Take these steps to maximize your insurance payout.

Things To Do Before The Adjuster Arrives

Flooding in your Piatt/DeWitt County home can be expensive to resolve. Your homeowner’s insurance is designed to help you cover it, but to get the settlement you need, you must take several steps. A home adjuster visits your home to examine the damage and decide how much your claim is worth. Here are a few things to do before the adjuster arrives that may maximize your payout.

Document the Damage

Your adjuster is going to walk through your home and assess the damage. Ideally, you would be able to trust this assessment, but it is helpful to document the damage on your own so that you have something to compare with the adjuster's observations. Your documentation should include the following items:

  • Inventory of damaged items and the approximate cost of replacing them
  • Photographs or videos of the damage
  • List of structural damages
  • Bills from emergency inspections and temporary repairs

Consult the Professionals

One of the first calls you make should be to water restoration experts. In addition to restoring your property, there are several benefits their services provide to help you with your insurance claim. They can conduct temporary repairs to keep the damage from spreading, and the itemized list of the repairs they make tells the home adjuster that you took proactive steps to minimize the problem. The proposed bid you get from the specialists can also speed up the processing of your claim adjustment.

Once you collect your lists and the itemized repair plans from the contractors, make a copy of everything so that you have it for your records. Fill out your claim correctly and completely. Detailed efficiency is the key to your success when filing a claim. The more information you can provide and the more helpful you can be to your home adjuster, the better chance you have of the insurance company honoring the claim you make.

Cleaning Commitment

1/18/2021 (Permalink)

A commitment to clean is a commitment to confidence

From elementary schools to college campuses, clean and secure facilities are essential to education.   While the COVID-19 pandemic has changed the landscape of learning, SERVPRO of Piatt/DeWitt Counties is here to help get students, staff and faculty back to their desks with confidence.  With 30 years of experience in emergency and proactive cleanup and restoration, SERVPRO of Piatt/DeWitt Counties is in your community to help schools thrive in times of challenge.  Now, with Certified: SERVPRO Cleaned, we’re bringing proactive viral pathogen cleaning in a program customized to the needs of your facility.  Going beyond standard janitorial practices, Certified: SERVPRO Cleaned follows CDC and local guidelines, including the use of EPA-approved hospital-grade disinfectants to help prevent the spread of viruses and bacteria in your school.

Types of facilities

  • Preschools and Nursery Schools
  • Elementary and Middle Schools
  • High school and Academies
  • Colleges and Universities
  • Gymnasium, Sports Complex and Stadiums

We are here to help!  Should you have any questions please call one of our friendly staff here at SERVPRO of Piatt/Dewitt at (217) 935-2992 today!  Tell them Stymie sent you.

SERVPRO professionals minimize commercial property loss during a water damage restoration

12/28/2020 (Permalink)

Winter temperatures can be harmful to your property because of the freezing temperatures and precipitation. When your home or business suffers from winter water damage, quick action by local restoration professionals is key.

SERVPRO of Piatt/Dewitt crews are ready 24/7 to respond to any size Commercial or Residential fire, flood or water property damage emergency quickly. Our team uses the latest technologies and techniques in disaster restoration to provide an efficient and effective solution for full recovery. When a pipe break, ice dam or even a fire occurs it can leave both big and small including, structural and cosmetic building damages, ruined possessions and lasting odors. SERVPRO of Piatt/Dewitt staff is trained and experienced helping local property managers and business owners recover quickly, our crews contain the damage to affected areas of your property as well as cutting down the dust and contaminates that could permeate to other areas. With special equipment like HEPPA filters, air scrubbers and professionally set up containment systems you can find confidence that they will keep you and your family, patrons or staff safe. Call us today 217-935-2992. 

Coronavirus Cleaning Services and Biohazard Experts

12/1/2020 (Permalink)

COVID Clean Covid Professionals

Here to Help® and Ready to Respond

What Is Coronavirus?

The Centers for Disease Control and Prevention continues to respond to an outbreak of respiratory disease caused by a new coronavirus that was first detected in China and has now spread internationally. While the virus is termed coronavirus, the sickness that results after infection has been termed COVID-19. COVID-19 has now been declared a pandemic, which is a global outbreak of a disease.  Symptoms can range from very mild to severe, contact your doctor for direction.

For specialized cleaning services, including the new Certified: SERVPRO Cleaned defensive pathogen cleaning program, call us today at 217-935-2992.

Expert Level Cleaning Services

SERVPRO of Piatt/Dewitt is uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC.  We have years of experience in dealing with biological contaminants and our staff has gone through extensive training in order to perform a proactive cleanup that involves facility or structure cleaning and disinfection.  Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for the cleanup process, and disposal of waste.  The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, handrails, toilets, phones, keyboards, tablets and tables.  After cleaning, it is safe to return to the cleaned area 15 minutes after the cleaning ends.

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus.  Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.  We also use proper PPE (Personal Protective Equipment) such as proper face protection, biohazard suites, gloves, facemasks/face shields and even respirators.  We also use the latest equipment such as Foggers and Electro-Static Sprayers to quickly and effectively clean your business, school, church or factory.

Best Practices to Minimize Your Risk

Cities and states are taking increasingly drastic measures to curb the severity of the pandemic, including the closing of bars, restaurants, and public venues.  In some areas, officials have issued “shelter in place” orders in order to compel residents to stay in their homes and limit movement.  To further protect yourself, minimize your exposure with the following tips:

Practice Good Hygiene

    • Clean hands with sanitizer and wash your hands frequently
    • Avoid touching your face and cover coughs and sneezes
    • Disinfect “high touch” surfaces like doorknobs, light switches, tables, doorknobs, and handrails regularly
    • Increase ventilation by opening windows or adjusting air conditioning

At The Office

    • Stop shaking hands – use other non contact methods of greeting
    • Use videoconferencing for meetings when possible
    • When not possible, hold meetings in open, well-ventilated spaces
    • Disinfect “high touch” surfaces like desks, keyboards, light switches, doorknobs, and telephones
    • Consider adjusting or postponing large meetings or gatherings
    • practice social distancing

Stay Home if...

    • You are feeling sick
    • You have a sick family member in their home

Coronavirus is serious and is very contagious.  Disinfection and sanitization can literally prove to be a life saver.   With all the uncertainty out in the world these days, SERVPRO of Piatt/Dewitt is here to give you peace of mind.  Our team is highly trained.  We use the latest equipment and follow updated CDC guidelines.  Give our friendly staff a call today at 217-935-2992, we are here to help!

Prepping a Commercial Roof for Winter

11/29/2020 (Permalink)

Commercial Roof with snow on it Commercial Roof

In areas with climates that cause severe or even moderate winter weather, extreme conditions can cause a lot of damage to many different areas of the roof and building, especially if the roof hasn’t been properly maintained and prepped. Routine maintenance and implementing a winter-prep program decreases the risk of damage to the roof as well as reduces interior damage due to water entering the building through a leak in the roof.

Roof Inspections

Because commercial roofs are constantly exposed to the outdoor elements, it’s essential for a professional contractor to perform a routine inspection. The summer heat can cause cracks in the membrane while heavy winds can cause wind uplift. Often this damage goes undetected until winter when the roof may sustain even further damage from heavy snow loads or ice expansion.

Roof Cleaning

Once a layer of snow comes in, it can bury access points making it more difficult to get to the roof’s gutters and drains, that is why a fall inspection is pertinent. When leaves and debris collect in the gutter system, it eventually will create a clog in the downspouts and the rainwater will overflow the gutters, damaging the roof and potentially the exterior of the building. The added weight of the wet leaves and water could also cause the gutters to pull loose from the anchor point and collapse.

Winter Plan

If the building is located in an area where snow and ice are common, it’s a good idea to create a roof snow and ice removal plan. If snow isn’t promptly removed from the roof, the snow can melt during the day and then re-freeze during the evening in what’s known as the freeze/thaw cycle. After this cycle takes place, the snow will develop into layers of ice and become far more difficult to remove in addition to weighing considerably more than fresh snow. During the freeze/thaw cycle, ice has a tendency to form around roof drains and restrict proper drainage. This becomes a serious hazard not only because of the additional weight it places on the roof, but because as the snow and ice melts, water can slowly seep into cracks and crevices in the roofing membrane and then freeze, expanding the openings and causing additional damage and costly repairs.

SERVPRO of Piatt/Dewitt can help you mitigate any winter damage to a commercial roof by conducting a thorough inspection to help you recover more quickly from any damage. Call the trusted professional today at  SERVPRO of Piatt/Dewitt at 217-935-2992

Soot Happens

11/24/2020 (Permalink)

Soot Cleanup Soot Cleanup

The damage caused by soot can result in smoke marks, streaks and discolorations of walls and ceilings as well as health issues. Soot travels quickly and penetrates deep into surfaces.  Bedding, personal belongings, clothing, furniture, walls, ceilings, floor coverings, heat ducts, window blinds and all other surfaces that come in contact with soot can also be affected.  Unless proper cleaning takes place, soot can often bleed back through cleaned surfaces, causing further damage and at the least, requiring the surface or item to be re-cleaned.

How do I clean it up?

  • Never assume that simply painting over the soot will solve the problem.  If not cleaned properly, painted soot will bleed through within 6 months or less.  Attempting to remove soot from painted surfaces could actually smear and grind the particles further into the surface.  Proper equipment, like a dry chemical sponge, is often used to remove soot.
  • The home or office HVC cold air return duct can actually distribute soot particles, causing damages throughout.  Special air duct cleaning is often required.  HEPA air scrubbing equipment is often needed as soot floats and contaminates rooms that have been previously cleaned.  This recontamination is referred to as “Fall Out”.
  • Clothing, curtains, bedding, carpets, upholstery often need extensive cleaning using Infused Ozone Gas and other products that break down soot.  Pressurized Ozone and Hydroxyl chambers are typically needed after the cleaning process to remove the strong odors caused by smoke and soot.
  • Wallpaper can streak unless a dry chemical sponge is used first.   Even then, due to the paper based materials, wallpapers are often damaged beyond repair.  We will give you a quick assessment of the damaged items and area and secure the areas that are not affected to prevent contamination.  SERVPRO of Piatt/Dewitt will secure and move contaminated items to a separate location for proper cleaning and deodorization.  We can even clean damage to the structure or even repair/replace as needed!  

  • Our Biggest Tip.

    The biggest mistake many home and business owners make is attempting to clean up the damage themselves or ignoring it completely. Contact SERVPRO of Piatt/Dewitt who has 30 years of restoration experience and has a highly trained staff and are properly equipped in removing soot damage.  Talk to one of our friendly staff today by calling 217-935-2992, we are here to help!

Board ups, we got you covered!

9/25/2020 (Permalink)

Commercial property board up Commercial Property Board Up

Should your building ever have been damaged by fire, you need to secure it quickly and safely to avoid any further damage.  With 30 years of experience in providing top notch restoration services, you can count on SERVPRO of Piatt/DeWitt to respond quickly with emergency tarping and board-up services to keep out the elements and unwanted guests.  We are available 24 hours a day, 7 days a week, 365 days a year. We are here to help guide you through this difficult time and get your business back to operational.

We will board up any damaged windows, walls or doors to prevent further disruption and ensure the security of your property.  We also provide tarping for damaged roofs.  When shielding the compromised areas, we help prevent further damage to your building.  With SERVPRO of Piatt/DeWitt, you can feel confident knowing that we bring 30 years of experience to your property restoration, with a solid commitment to guiding you through the process from start to finish.  We have the expertise, equipment and dedication to handle the entire project, from initial damage assessment through site cleanup and preparation and rebuilding to preloss condition.  Through it all, we’ll strive to minimize disruptions, answer all your questions and guide you through the process.  Questions about our services?  Call one of our friendly staff here at SERVPRO of Piatt/DeWitt today at 217-935-2992.  We are here to help!

FIRST RESPONDER VEHICLES GET PRE CLEANED FOR COVID-19

6/10/2020 (Permalink)

Crew Outside of Clinton Fire Station Crew Outside of Clinton Fire Station

When the call came in from the Clinton Fire Department that they had concerns about sanitizing their firehouse and vehicles because of the Covid-19 Pandemic, we let them know that SERVPRO of Piatt/DeWitt County was here to help!  Arrangements were made and soon after a team from SERVPRO of Piatt/DeWitt County arrived at the firehouse.   After hearing the concerns from the Captain, we went to work. 

With a game plan in hand, the team started sanitizing all touchpoints inside and outside of all of the emergency response vehicles including the mighty fire truck referred to as Tower 3.  Five vehicles were sanitized to include seats, knobs, hoses, axes, handles, radios and so much more.  The team then proceeded to sanitize fire helmets and equipment, telephones, computers, light switches and everything else that first responders would come in contact with.  Even broom handles and dustpans were sanitized!

Then we moved upstairs and sanitized the common area and its contents along with the sleeping quarters.  All in all the team was quick and efficient.  The fire Captain stated “I had no idea you guys were going to be that thorough!” As we headed downstairs and past the fire trucks the team noticed a local police officer getting out of his vehicle.  Within minutes not only was his vehicle being sanitized, but also the Police Chief's and the detective's that were also on duty.  A very good day to be sure.  Have questions about having your business sanitized?  Give one of our friendly staff at SERVPRO of Piatt/DeWitt County a call at 217-935-2992.

We have your back

5/23/2020 (Permalink)

Owners of SERVPRO for 30 years Owners of SERVPRO for 30 years

From a small business to a large business SERVPRO of Piatt/DeWitt County has your back!  Owners Dave and Suzi McGuire work tirelessly to ensure that every job from the smallest to the largest gets handled in the quickest, most efficient and thorough manner possible.  This includes having a highly trained work force, the right equipment and best strategy to get your business operational again.

On top of having a team highly trained in fire, water, mold, bio-hazard and smoke mitigation, we also have our own Construction Department so you do not have to deal with several companies to finish one job should you choose.  This makes for a seamless conversion from disaster to open for business that will have your doors open quicker than imagined.

Have questions?  Give SERVPRO of Piatt/DeWitt County a call and speak with one of our friendly team members today at 217-935-2992.  We are here to help!

Do You Have Water In Your Business

2/10/2020 (Permalink)

Office Flooded Office Flooded

Do you have water in your business where it shouldn't be?  Water is essential to all of us, but when water damage occurs, it is a serious concern.  Some of the ways water damage can originate is from groundwater, falling water, or home water system malfunction.  It is wrong and dangerous to think that water just dries up and goes away.  If the damage is not treated promptly, it can cause serious damage and health issues. Let’s look at what will happen if water damage is not cleaned right away.

Flood water brings with it some hazardous contaminants like bacteria or fungi, toxic waste, chemical pollutants, and sewage. Unlike faulty plumbing leakages, flood water is nasty and dirty. Even after the water has evaporated, all these waste are left behind and can cause health risks.  Children, people with allergies and a low immune system, and older people are the most susceptible to becoming ill. Carpet and other items will quickly emit an overpowering nauseous smell as well.  This can depreciate the value of your home as well as being an unsafe living environment.  A real estate appraisal can be able to smell and see a sign of untreated water damage since the home already has the telltale signs. This means your home will be placed on a lower price value and fewer people will be willing to buy it.

The electrical boxes could be affected as well causing an increased risk to fire and electrocution.  Affected electrical wiring, or any outlets exposed to water can be a health risk and can even prove to be fatal.  Always contact a professional to inspect them and repair them properly.  Any wooden structure within your floor or wall will absorb water slowly and become damp therefore creating room for mold to grow.  It is not only a health risk to you, but a damp wall can be a structural risk. Insects love to hatch their eggs in stagnant water; they hatch and spread diseases and bacteria. As the water evaporates, it creates a conducive environment for mold and mildew to spread. The odor attracts more insects which will then spread to other areas in your home.

So where do you start?  Call SERVPRO of Piatt/DeWitt County at 217-935-2992!  We can help!  Our staff is highly trained and have all the right equipment to clean up the water to make it "Like it never even happened."  Four feet of water in your basement, no problem!  Water behind your drywall, no problem!  The staff even has the ability to save your hardwood floors and ensure that you do not have mold growth from the water.  Give us a call today; in most cases we can be there in an hour or less!

5 Common Causes to Commercial Fires

12/30/2019 (Permalink)

Vet Clinic Building Fire Vet Clinic Building Fire

There are five common causes of fires in Commercial Buildings:

  • Cooking Equipment
  • Heating equipment
  • Electrical & lighting equipment
  • Smoking materials
  • Intentional fire setting

SERVPRO of DeWitt/Piatt County has the equipment, expertise, and experience for fire cleaning and smoke damage.  A power surge affected a local business on Wednesday.  The SERVPRO of DeWitt/Piatt County crews had the business up running on Thursday.  That was a 24-hour turnaround.  The crews used the hepa-vac and cleaned the first floor, basement and boarded up windows.  Crews also packed up all contents in the office where the fire began and deliver to the warehouse for storage.  The remainder of the contents on both levels were cleaned on-site.  The owner of the business was shocked but pleased that they were closed for only 1 day. You can count on SERVPRO of DeWitt/Piatt County and their hard-working crew to be there for you and your business. Call SERVPRO of DeWitt/Piatt County at 217-935-2992 for all your commercial needs. 

Commercial Fire Damage

12/16/2019 (Permalink)

Fire in office Area Fire in office space

Dealing with commercial fire damage on your own can be devastating & stressful. Our techs can help you and give you peace of mind.

Fires in commercial establishments can be very devastating. Apart from the loss they cause by damaging the structure and contents, they also lead to business closure, which translates to lost revenue. The longer it takes to resume normal operations, the higher the cost of lost opportunities. In the worst cases, the business might even lose customers. We offer restoration services that help commercial establishments recover faster after fire incidents. FSRT certification means our customers benefit from a combination of top-notch equipment and advanced skill sets throughout the restoration process. 

The steps taken immediately restoration starts can quicken, or hamper the speed of recovery after commercial fire damage in Piatt/DeWitt County. Our SERVPRO technicians rely on their IICRC training to do a thorough evaluation before starting the restoration process. Such evaluation helps us establish the primary form of damage. Depending on the materials and items present in the affected area, it could be a case of predominant flame or smoke damage. If it is a case of smoke damage, we need to establish whether wet or dry smoke is the most prevalent. Having such information helps determine the level of agitation, chemical action and dwell time needed for effective cleaning. 

Commercial spaces can present unique size challenges. In a space like a warehouse, the sheer size of the walls, ceilings and other areas that require cleaning can prolong the restoration. In a hotel or office space, the challenge could be large surfaces such as glass windows that require special care to avoid problems like streaking. Our SERVPRO crews use special equipment such as mobile scissor lifts, spotting pad holders and extensions poles when cleaning up vast surfaces saving time. 

Our SERVPRO team considers the entire restoration process to determine how much effort to put into each phase, which also helps save time. For instance, if restoration involves repainting the affected surfaces, we clean to remove debris and neutralize the acids in smoke residue then restore the visual appeal though painting.

Restoring your fire damaged premises should not take too long. Call SERVPRO of Piatt/DeWitt County to assist. You can reach us at (217) 935-2992 any time. 

Green Slime

12/5/2019 (Permalink)

Green Slime on seat Green slime on seat

Do your kids like to play with that green slime? What about in your car? Has any of them ever got it on anything and you can't get it off?

Well, at SERVPRO of Piatt/DeWitt we have actually had the chance to get to tackle a case of the green slime from a local car dealership.  

The car dealership had a car traded in and one of the backseats was stained from green slime. So, we had the chance to work our magic. After we were done, we returned the vehicle to the dealership ready to be put on the lot for sale.  The dealership was amazed at the work we had done. 

Call SERVPRO of Piatt/DeWitt at 217-935-2992 for all your stain removal needs. 

Water Damaged Documents Need Restored

12/2/2019 (Permalink)

Water logged documents Water logged documents needing restored.

Commercial Water Damage is very devastating, especially when there are paper records that have been damaged. Hard copies are sometimes needed along with digital files during the course of doing business. There are steps that you should implement when trying to preserve your damaged documents. 
 
1. Start with the assessment of the present damage by inspecting the area well to aid in the determination of what type of equipment and work will be necessary in order to repair the damage to the structure, documents, and records. The inspection must be done thoroughly, but quickly. Focus on determining the type and extent of the water damage, items that have been affected, and what can be salvaged by professional commercial water damage experts. And take photos to substantiate initial water damage. It sounds like it is more prudent to call in SERVPRO of Piatt/DeWitt to restore both the structure and your relevant business documents.
 
2. Be sure to call your insurance provider to make arrangements for an adjuster to assess the water damage and set up the claim. Ask for a recommendation to restore your business space along with rescuing your documents. SERVPRO comes highly touted as a premier company that has the knowledge, experience, and equipment to mitigate water damage losses. We can also help with the insurance paperwork and the claims process to ensure your fair recovery value. 
 
3. It is wise to freeze records that have been heavily water-logged. This is the most proven method of stabilization. This process should be done at approximately minus 20 degrees F if possible. Rapid freezing will prevent additional damage from immediately occurring and will allow more time for the drying process and the actual restoration later. 
 
4. There has been much proof that the most efficient way to dry water-damaged papers and documents that have been frozen is to put them through the process of pressurized freeze-drying. The process is called "Lyophilization." This causes the water molecules to crystallize more rapidly that are in and on the papers and documents. By decreasing the pressure in the  Freeze Drying Chamber the frozen water (crystals) will change from the solid phase of water directly to the gas phase--water vapor. This sublimation process enhances the chances of salvaging valuable documents in bulk. 
 
5. After the documents, records and papers have been freeze-dried, they must be handled delicately and cautiously until they have had the necessary time to acclimate to their environment again. It is rather imperative to make sure that they are stored in a space that is well-ventilated and even air-conditioned. SERVPRO can restore most water damaged commercial documents to get your business back in order "Like it never even happened."

We Use Advanced Drying Equipment and Techniques

SERVPRO of Piatt/DeWitt invests in the latest technology and equipment because it helps us restore your business and documents more quickly and to minimize cost. Call us for all your Piatt/DeWitt water damaging events to your business 24/7 at 217-935-2992

Levels of Commercial Damage in Piatt/Dewitt Counties

6/12/2019 (Permalink)

SERVPRO of Piatt/Dewitt Counties handles not only residential damage and restoration but commercial as well.

There are three levels of commercial damage that are considered:

Level 1

Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

Level 2

Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

Level 3

Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

Once our team determines the level of loss, the property is further assessed, and a team of appropriate size is dispatched to get the job done quickly and efficiently, and return your business to operation “Like it never even happened.”®

Call SERVPRO of Piatt/Dewitt Counties for all your emergency service needs at (217)935-2992.

Understanding the Mold Process

6/10/2019 (Permalink)

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate the “typical” process:

Step 1: Emergency Contact (217)935-2992

The mold cleanup and restoration process begins when you call SERVPRO of Piatt/Dewitt Counties. Our staff will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

Step 2: Inspection and Mold Damage Assessment

SERVPRO of Piatt/Dewitt Counties will carefully inspect the area for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. They use various ways to detect mold and hidden water sources.

Step 3: Mold Containment

They use various containment procedures to prevent the spread of mold. They may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Step 4: Air Filtration

Their specialized filtration equipment allows their Professionals to capture microscopic mold spores out of the air. They utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Step 5: Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and carpeting, may be necessary to remediate heavy mold growth.

Step 6: Cleaning Contents and Belongings

SERVPRO of Piatt/Dewitt Counties clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They’re also trained to remove odors and deodorization using fogging equipment.

Step 7: Restoration

Depending on the level of mold damage, drywall, sub-floors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Call SERVPRO of Piatt/Dewitt Counties at (217)935-2992, oday for any of your commercial mold, fire, or water cleanup and restoration needs. Reach us anytime day or night, we are always here to help you in your time of need. Let us make your disaster "Like it never even happened."

Have you Considered upgrading your commercial HVAC system?

4/25/2019 (Permalink)

If you are a business owner you know how important it is to have a fully functioning HVAC system.  If you don’t your employees and customers will let you know.  It will be hot or cold and you really are trying to keep it going and keep people comfortable.  Maybe your HVAC system is older and not functioning properly?  You may be thinking to yourself that is too expensive… but in the long run, it may be worth it.  

Here are five reasons to consider upgrading your HVAC System from

Increase Energy Efficiency

Lower operating costs should be one of your biggest goals. Even if it isn’t as much of a priority now, there’s still time to resolve to change now that the New Year has begun. One fantastic way to increase energy efficiency is to upgrade your current commercial HVAC system. Did you know that a newer system can allow for smaller energy consumption – by about 30%, in fact.

Maintain Your Good Reputation

Many businesses depend on a stellar reputation to ensure that they thrive. Reputation is important for your public image, especially in the customer service sector. Aside from downtime that could rob you of future profits, an uncomfortable building environment due to an aging HVAC system can also harm customer and client perception of how you run your organization. 

Make and Keep Employees Comfortable

When the interior of your building is kept at reasonable temperatures, your employees will be comfortable. When employees are comfortable, they will be happier and more motivated. When they aren’t distracted by the office being too hot or too cold, they can focus on getting more work done, improving their overall productivity. Don’t overlook the importance of indoor air quality, either. How often are your employees missing time from work due to being sick? A little-known condition called sick building syndrome exists, and if this syndrome goes unaddressed, it could affect how your business is perceived throughout your industry and cause highly-qualified candidates to find employment elsewhere when you are actively recruiting.

Reduce Repair Costs

Newer commercial HVAC systems will have better warranties attached to them. Whether you choose to overhaul your existing system with brand new components or only add the latest technological advancements to the framework that is already in place, these warranties can help you avoid paying significant repair costs when such repairs are needed.

Begin Switching Refrigerant Now

The refrigerant that is most commonly used in many older models of commercial HVAC systems is being eliminated. R-22 refrigerant will be fully prohibited in January of 2020, and if you think that’s still plenty of time to have your current supplies replaced, remember it’s just two years away.

SERVPRO of Piatt/Dewitt Counties

(217)935-2992

24-Hour Emergency Service

Independently Owned and Operated

Fire & Water - Cleanup & Restoration

What to Expect with a Commercial Fire Damage

12/24/2018 (Permalink)

So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need

Fire damage can be very overwhelming for a business or commercial property. At SERVPRO® we understand the importance of getting you back to your pre-fire condition quickly. Not only may you experience fire, smoke, and soot damage, water damage caused by firefighting efforts and fire suppression systems may occur, also.

Tasks to expect from the professionals:

  • Detailed Cleaning – to remove excess soot or other contaminants from impacted areas through HEPA vacuuming and dry sponging.
  • Selective Demolition – to remove unsalvageable materials or property.
  • Pack Outs – to remove salvageable personal property from the affected area for off-site cleaning and storage.
  • Air Flow Management – to remove airborne contaminants and soot and to reduce offensive odors
  • Deodorization – to remove or mask offensive odors and return the affected area to a usable space

SERVPRO® of Piatt and Dewitt counties will respond quickly and manage the fire restoration project through to its completion. We have the training, experience, and equipment to manage your commercial fire damage and get your property business-ready.

We are here for you 24/7. Give us call at (217)935-2992 for all your commercial fire damage needs.

Commercial Cleaning and Restoration services in Piatt and Dewitt Counties

12/17/2018 (Permalink)

Call SERVPRO at (217) 935-2992 for any of your Commercial needs in the Piatt/Dewitt counties.

When it comes to your business, you need a cleaning and restoration company that provides excellent results while minimizing the disruption to your employees and clients. SERVPRO of Piatt/Dewitt has the expertise and training to help make it “Like it never even happened.”

We are here to help to your business, no matter the size.

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Commercial Building Restoration Services

SERVPRO of Piatt/Dewitt has the expertise, equipment, and highly trained personnel to handle your commercial water, fire, or mold damage. Most importantly, we are available 24 hours a day to restore your property and get you back to business. Our commercial restoration services include:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm Damage Cleanup
  • Disaster Recovery Team

Commercial Building Cleaning Services

Whether your need is removing an odor problem or deep-cleaning flooring or carpets, you can depend on SERVPRO to get the job done right the first time. We’ll respond promptly and make your work space look its very best.

IICRC Is A Must!

11/29/2018 (Permalink)

SERVPRO of Piatt/DeWitt  is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Piatt/DeWitt

SERVPRO of Piatt/DeWitt specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.