What our Customers say...

Fire Damage Testimonials

Highly impressed with the staff, polite and professional the entire time dealing with them. Happy with the overall service. 

The apartment under mine had a bad fire.  Because of that my belongings were covered in soot and smelled bad from the smoke.  The team from SERVPRO were my heroes!  They walked me through my apartment and told me what to expect and how their cleaning process works.  My insurance company put me in a hotel while I looked for a new place to live.  SERVPRO took everything out of my old apartment for me.  They were professional and kind.  They set me up with a user name so I could look at their website and see my belongings right after they were cleaned.  I moved into my new apartment two weeks later.  SERVPRO  already had my belongings cleaned before I had a new place to live.  They kindly held on to them and delivered to my new apartment.  When I got home all my belongings were neatly packed and smelled good.  Thank-you SERVPRO!

I had a kitchen fire which pretty much resulted in an entire home remodel from the studs up.  They were very professional and patient through the entire process.  I say this was key because there were lots of disputes with the insurance company as to what they were going to pay and not pay.  These disputes dragged on and the SERVPRO team was a true advocate for me and made sure at the end I was taken care of and happy with the results!!  Took care of all the contractors and all I had to do was pick colors, cabinets fixtures etc...

The staff from SERVPRO of Clinton were very prompt and efficient with the cleaning up the damage from my garage fire.  They waited patiently as I wanted to sort through and remove items before they started working to clean up the smoke damage and remove the smell from both the contents and the structure.  Kathy in the office was pleasant, went out of her way to help me out and was beyond amicable with my insurance carrier.

"It's really a blessing to do business with people and companies that stand by their word and still deliver more than you would ever expect! SERVPRO of Clinton was absolutely awesome to deal with, helping us in so many ways! Country Insurance was terrific handling the insurance stuff and making sure the bills were paid without a glitch! My Clinton friends, you're lucky to have them both in the area and just a phone call away!"