Avoiding Springtime Water Woes in Illinois

3/25/2024 (Permalink)

As the temperature rises and spring showers arrive, it's crucial to shield your home from potential water damage. Here are some steps you can take to avoid water-related issues during the spring season:

1. Roof Inspection: Harsh winter weather can cause damage to your roof, resulting in loose or damaged shingles. Conduct a thorough inspection to identify any signs of wear and tear, such as missing shingles or cracks. Addressing these issues promptly can prevent water from seeping into your home during spring rains.

2. Clean Gutters and Downspouts: Gutters and downspouts are essential for directing water away from your home's foundation. Ensure they are free of debris like leaves and twigs, which can cause clogs and lead to water overflow. Regular maintenance can help prevent water damage to your roof, siding, and interior walls.

3. Foundation Maintenance: Fluctuating temperatures and increased moisture levels in spring can worsen existing foundation cracks or create new ones. Inspect your home's foundation for signs of cracking or shifting, and seal any cracks promptly to prevent water intrusion into your basement or crawl space.

4. Plumbing Inspection: Spring thawing can stress your home's plumbing system, increasing the risk of leaks or burst pipes. Watch for signs of water leaks, such as damp spots, water stains, or unexplained increases in water bills. Address plumbing issues promptly to prevent costly water damage repairs.

5. Sump Pump Maintenance: If your home has a sump pump, ensure it is in good working condition before the spring thaw. Test it regularly to ensure proper activation and consider installing a battery backup system to keep it running during power outages.

By taking proactive measures to protect your home from water damage this spring, you can enjoy the season worry-free. In case of water damage, rely on SERVPRO for prompt and professional restoration services. Don't let water issues ruin your spring – safeguard your home today!

Conquer Water Damage with SERVPRO Team McGuire in Illinois

3/15/2024 (Permalink)

Water damage can wreak havoc on homes and businesses, causing extensive damage to property and belongings. However, with the help of SERVPRO Team McGuire, water damage is no match. Our state-of-the-art equipment and expertise allow us to restore your property to its pre-damage condition quickly and efficiently. In this blog, we'll explore how our team tackles water damage and gets you back to "Like it never even happened."

State-of-the-Art Equipment:
At SERVPRO Team McGuire, we understand the importance of using the latest technology and equipment to effectively mitigate water damage. Our team utilizes state-of-the-art extraction tools, drying equipment, and moisture detection devices to identify and remove water from your property efficiently. By using advanced equipment, we can minimize damage and prevent secondary issues such as mold growth.

Expertise and Experience:
In addition to advanced equipment, our team brings years of experience and expertise to every water damage restoration project. Our technicians undergo rigorous training and certification programs to stay up-to-date on the latest industry standards and best practices. With their extensive knowledge and skills, our technicians can accurately assess the extent of the damage and develop customized restoration plans to restore your property quickly and effectively.

Comprehensive Restoration Services:
SERVPRO Team McGuire offers comprehensive water damage restoration services to address all aspects of the damage. From water extraction and drying to mold remediation and structural repairs, our team handles every step of the restoration process with precision and care. Our goal is to make the restoration process as seamless and stress-free as possible for our customers, so they can focus on getting back to their normal lives.

"Like it Never Even Happened":
At SERVPRO Team McGuire, our motto is to make water damage "Like it never even happened." We take pride in our ability to restore properties to their pre-damage condition and ensure that our customers are satisfied with the results. Whether you've experienced a minor water leak or a major flooding event, you can trust SERVPRO Team McGuire to handle your water damage restoration needs with professionalism and expertise.

When it comes to water damage restoration, SERVPRO Team McGuire is the team you can trust. With state-of-the-art equipment, expertise, and comprehensive services, we have the tools and resources to tackle any water damage emergency. If you're facing water damage in your home or business, don't hesitate to contact SERVPRO Team McGuire for prompt and professional restoration services. We're here to help you every step of the way.

Understanding Water Sources

6/20/2022 (Permalink)

Here at SERVPRO of Piatt/DeWitt Counties, we are faced with water from a variety of sources. Knowing where the water came from and the precautions to take, helps us ensure the safety of our customers and our team members.

Category 1: "Clean Water"

Category one is when a leak comes from a clean source such as a toilet with no urine or feces. In this category, it's important to remember that it will progress into category two or three in this category. Our team will work as hard as possible to ensure that the category doesn't escalate.

Category 2: "Gray Water" 

Contamination becomes a concern for our staff and the client during this step. We suggest that the client not enter or ingest any of this water because it can cause health effects. 

Category 3: "Black Water" 

We will tell our clients not to ingest this type as harmful pathogens that can create health effects with this category.  This is because water from this source comes from an unsanitary source which means our crew will be wearing full hazmat suits to ensure their health and safety aren't compromised. This water is created from a source such as water from beyond the toilet trap, a toilet bowl with feces, or standing water that has microbial growth starting to grow. 

If you find yourself dealing with water in your home, call the professionals at SERVPRO of Piatt/DeWitt Counties. We have the training and expertise to safely extract water and get you back to “Like it never even happened.”

Check Your Appliances

6/3/2022 (Permalink)

Unchecked Appliances can Cause Major Water Damage

Many household appliances utilize water to operate. Dishwashers, refrigerator ice machines and washing machines can wreak havoc if not examined and serviced on a regular basis.

Let's discuss refrigerators as an example since this appliance runs continually 24/7, 365 days a year. It can start leaking at the most inconvenient time, resulting in water damage throughout your kitchen. It is important to remain mindful of situations that can cause your refrigerator to leak and catch water damage as soon as it forms.

Most Water Damage Begins Unnoticed Behind the Appliance.

When you are around your refrigerator, you are probably not looking for leaks. Refrigerator leaks tend to start small and gradually grow to become a bigger problem. You might experience a leak coming from the ice maker, a leaky hose, or the water hookup. 

Generally, any leaks coming from an ice maker are the result of built-up condensation and/or a faulty hookup. This can block the draining system and end up leaking through the inside of your fridge and the seals. In addition, a leaky hose can be the result of having the refrigerator pushed up too close against the wall, bending the hose and causing a break and subsequent leak.

When connecting water lines to your refrigerator, make sure not to push it as far back as possible to avoid damaging the hose or line. The water hookup can sometimes spring a leak or may drip, which can go unseen for months and eventually cause major problems including a very nasty mold situation.

Overtime, water leaks can lead to very costly repairs. Depending on the type of leak, you can experience rotting floorboards, mold build up, or a flooded basement. A strong indicator of water damage is wood flooring that separates and warps, or tiles that become loose. It is important to repair or replace the floor quickly to prevent mold from growing in the area.

Sump Pump Maintenance Checklist

4/22/2022 (Permalink)

Maintaining your sump pump could potentially save thousands in water damage.

When was the last time you maintained your sump pump?  Here are some tips to show your sump pump some love and keep your basement dry as we enter the rainy season of spring.

1. Make sure your sump pump is totally upright. Your sump pump should be sitting on solid, even ground. Any sort of leaning can shift the water in the pump’s pit and put unnecessary pressure on its components.
2. Open it up. Take the cover off the sump pump pit or basin and have a look inside. Clear any debris, mud or rocks that you find, as any foreign items can clog your sump pump and cause an overflow.
3. Double-check the drain hose. Check to make sure the drain hose is connected, and that it’s not blocked or frozen. A clogged drain hose can cause your sump pump to run continuously, as it won’t be able to dispose of the water that’s filled its pit.
4. Clear out the inlet screen. Make sure the inlet screen is allowing water to enter your sump pump’s pit. If your inlet screen is blocked, water won’t be able to make its way into the sump pump’s pit and could lead to a basement flood.
5. Keep it afloat. Your sump pump’s float controls when it will turn on and pump excess water out. Make sure the float component can move freely and isn’t blocked. A malfunctioning float can cause your pump to not run when it’s supposed to, or run constantly, eventually burning out your pump’s engine.
6. Make sure it’s flowing away from your house. The next time you hear your sump pump running, go outside and make sure its discharge pipe is pumping the water away from your home at a safe distance. If it’s too close, the water could seep back into your pump, causing your pump to run continuously and inefficiently. The more your sump pump runs, the more likely it is to burn out early in its life span. 
   While you don’t want your discharge pipe too close to your house, shed, garage or other structure, make sure it does stay on your property. You’ll have some unhappy neighbors if your sump pump is pushing your excess water onto their lot.
7. Give your sump pump a test run. Fill the pit with a bucket of water to turn your pump on. Watch it carefully to see if it’s getting rid of the water, then check the discharge pipe outside to make sure it’s disposed of properly. If the pump doesn’t run, make sure it’s plugged in and its power cord is in working order.
8. Plan for the unexpected. Having a backup battery or generator can be crucial if a strong rain storm comes complete with a power outage. And eventually, your sump pump may give out without the help of a power outage. To avoid the stress of trying to buy and install a new sump pump while the water seeps closer and closer to your basement, have a backup sump pump handy — and be sure to test it regularly, too.
9. Call a professional. You’ve checked the power cords, discharge pipe, inlet screen and every other piece of the pump, but still can’t figure out what’s wrong. It’s time to call a professional! Risking your basement and everything else in it isn’t worth maintaining your pride as a handyman or woman — get it fixed and fast!

If worse comes to worst, and you do have a backup and need assistance with damage from water or sewage, call SERVPRO of Piatt/DeWitt Counties for 24/7 help at 217-935-2992.

Piatt/DeWitt Residents. We Specialize in Flooded Basement Cleanup and Restoration!

4/20/2022 (Permalink)

This Piatt/DeWitt home's basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flood because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including:

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - 217-935-2992

If flooded water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home's structure. Remember, the longer you wait, the worse the problem will get. 

The bottom line: a flooded basement can jeopardize your health, safety, and your home's integrity. It's worth making a call to SERVPRO of Piatt/DeWitt Counties and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are available 24 hours/7 days per week
• We're a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly - One Less Thing For You To Worry About
• Our Technicians are Highly-Trained in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspections and Extraction Equipment

Basement Flooded? Call Us Today - We're Ready To Help 217-935-2992

Prevent Mold After Water Damage

3/31/2022 (Permalink)

Water damage is important to leave to professionals as any moisture left over can cause mold. Mold growth can start as soon as 24-48 hours after water damage. That's why it's important to act quickly and in most cases, call a professional to prevent secondary water damage and future concerns over mold.

There are several steps to take during a water damage situation:

1. Remove all water
2. Remove any wet material
3. Dry remaining wet surfaces
4. Sanitize all impacted surfaces. 

If the water damage is not caught in time or the cleanup was not sufficient and there are concerns over mold growth there are important steps to take to mitigate additional mold growth. 

Mold is a common home invader that favors moist, dark conditions. Finding it growing in your home or apartment is nothing to be ashamed of, but you need to act as soon as possible. 

1. Assess the issue. What you think is mold could just be mildew. While they are both fungi caused by mold spores, the treatment methods are different. Mold is typically black or green in color and might have a fuzzy or slimy texture. Mildew on the other hand is usually white, gray, or yellow. Additionally, you must assess the breadth of the issue.
2. If you're living in an apartment call your landlord. Depending on the nature of the issue, mold clean up might be an issue for your landlord or property manager to resolve. Either way, it is in your best interest to inform them of the issue as soon as you can. Include pictures of the mold in your text or email.
3. Once your landlord arrives, you should work with them to figure out what is causing the mold. If the mold is a result of a leaky pipe or other internal water issue, then your landlord should take responsibility for resolving the issue.
4. Enlist in Professional Help. If the mold contamination is, in fact, your responsibility then it is a good idea to enlist professional assistance. This is especially true for larger mold issues. Mold tends to dig deep roots and can be exceedingly difficult to purge completely without the help of mold remediation professionals.

Do not allow mold to grow in your apartment and become a bigger issue than it needs to be. Resolve the issue quickly and efficiently by contacting your local mold remediation specialists here at SERVPRO of Piatt/DeWitt Counties.

Water Damage from Melting Snow

2/27/2022 (Permalink)

Living in the Midwest has taught us that one minute it could be significant snowstorms, and the next, it will be direct sunlight as if nothing had happened. People don’t connect with snow melting, and flooding issues as these types of floods aren’t as common. Flooding doesn’t occur unless the ice freezes near the structure, creating tiny cracks in the foundation. The problem begins when the chilly weather subsides, and now you have the perfect doorway into your home as water has a way to seep into the house.

Water Damage to the Carpets

During the winter, the water will seep into the cracks, which cause water damage to the drywall, flooring, or carpets. When it’s cold outside, we usually keep the temperature of our homes warmer than usual which helps microbial growth if the water reaches the carpet. The development will thrive in these conditions, especially if the homeowners don’t allow proper ventilation outwards. Still, if you follow these tips, you can help prevent unwanted disasters.

Tip 1: Be Strategic with Shoveling

When shoveling, you should be strategic in creating a pathway for the water to flow once it starts to melt. Meaning if your home is on a hill, find a way that eliminates the risk of large amounts of water-absorbing around the foundation of your home.

Tip 2: Clear Excessive Snow off of the Roof

When you don’t adequately remove the snow off of your roof, you are running the risk of having a ceiling collapse or, even worse, the creation of ice dams. When trying to prevent these ice dams, we advise you to get all snow off first and then get on the roof to evaluate the drains. This ensures you can clear any frozen blockage, which stops the problem before it begins.

Tip 3: Check Sump Pump

You can test your sump pump by pouring a bucket of water into the pump, which displays if it is working. Performing routine testing, you can help prevent flooding of the crawlspaces, around the foundation, and in the basement.

We have received a couple of samples of warmer days ahead on the bright side. Spring is right around the corner, which means even more ways for water to create problems for your home!

Water Stains on Your Ceiling?

1/5/2022 (Permalink)

Water stains aren’t something to ignore. Instead, they are indicators of an urgent matter!

If you see water stain(s) on your ceiling, you should request help promptly.

Water stains can mean:

• Leaky pipe(s)
• Old caulking
• Problem with roof
• Poor insulation

Whatever is above your ceiling is typically the source of the moisture issue. Is your property’s roof or a bathroom above the water stain? That may just be the source of the problem. However, if you cannot determine a water source above the stain, you may have a leaky pipe.

Water seepage from old caulking, or piping in disrepair are other common sources of water stains. It’s very important that damaged or old pipes are replaced to avoid leaking or “sweating.”

After a snowstorm or even a rain downpour, water stains can show up on your ceiling. For instance, rain can leak through from the gutter. Therefore, you have a roofing issue upon your property.

However, if an ice dam forms on your roof and water is able to seep in, it’s a good indicator of a need to improve the insulation.

Sometimes, a professional may need to remove a portion of the ceiling, and possibly the wall, to completely restore and fix the affected area for good.

Remember, deal with the stain in a very timely manner! Applying a quick coat of paint over the stain can make a temporarily, cosmetic difference, but often time, the stain will bleed right through the new paint.

Instead, call a professional to ensure the source of the water is correctly identified and handled properly. Ignoring the issue can lead to expensive repairs! It’s much better to catch the problem sooner than having to have sections of your ceiling teared down and replaced.

Call us, SERVPRO of Piatt/DeWitt Counties, to have water stains in your home or office checked out. We are the area’s water damage experts and are always “Faster to any size disaster.”

Call us with any needs or questions at (217)935-2992.

Is Your Water Damage Covered by Insurance?

11/2/2021 (Permalink)

Water damage is a common problem Piatt and DeWitt County homeowners face, and it takes many forms. From natural forces like hurricanes or flooding to internal issues like plumbing or gutter leaks, there are lots of ways for water to put a strain on your life.

One in every 50 homeowners experience some kind of water damage each year.

When your carpet is soggy or your basement is full of water, one of the first questions you need answered is whether your insurance policy will cover the damage. The short answer, unfortunately, is “it depends.” Let’s dig a little deeper.

What’s Covered?

First off, we should note that policies vary, so it’s important to know the details of your own homeowners insurance policy and to check things out with your agent when details become important. That being said, there are general standards about what may or may not be covered.

A handful of scenarios you can expect full coverage for include:

Sudden, accidental discharge. If leaky plumbing becomes an acute issue and suddenly there’s a burst pipe or broken supply hose, you should be covered.

Water damage cause by storms. As something over which you have no control, this is often covered by standard homeowners policies—your policy likely has separate provisions for coverage for your home and for your personal belongings.

What’s Not Covered?

Unresolved maintenance issues. Lack of maintenance essentially means you forfeit your right to coverage—damage caused by a long-term leak or flooring replacement due to a long-term toilet leak would fall under this category.

Replacing the source of damage. If your water heater bursts open suddenly, your policy may cover the damage it causes, but likely won’t pay for the replacement of the water heater itself. The same is true for plumbing, dishwashers and other similar sources.

What Else Can Be Covered?

Flood damage. Most standard homeowners policies do not include flood coverage, but it’s recommended (and in some cases, required) that you add flood insurance because of the increased risk.

Sewer overflow or backup. This dangerous, and frankly gross, damage may be covered with the addition of a rider or endorsement to your existing policy.

Whatever the cause and whatever the coverage, SERVPRO of Piatt/DeWitt Counties is available to help you get through your water damage woes. Contact us today to find out how we can get things dried up and set right.

Inspections and Maintenance Can Lower the Risk of Leaky Appliances Resulting in Water Issues

6/21/2021 (Permalink)

The dishwasher in your Piatt/DeWitt County residence certainly has made life a little easier than the tiresome hours that used to be spent in front of the sink hand cleaning every specific dish. While this appliance has offered much regarding efficiency and convenience, it is not entirely devoid of potential problems and threats to your home if it is not properly maintained.

One of the greatest risks that homeowners face with an aging dishwasher is water damages in their Piatt/DeWitt County house. From the simplest of mistakes that any user could make, to the literal degradation of the working parts that seal and operate your appliance, water damages are possible at any time. Avoiding these circumstances might seem impossible, but you can limit the possibility with some routine maintenance and repairs.

Many homeowners have this low appreciation for the appliances in their home, so much so that they react to the problems that their machines experience rather than checking them regularly for routine wear and tear concerns. Even an annual inspection can help to identify risks and potential problems and help you to avoid these concerns before they turn into substantial water loss events.

Sometimes, however, the dishwasher is not always the problem. User error has attributed to many water loss incidents in local homes as well, where the appliance did not get entirely closed or wedged open as the washing and rinsing cycles run. Several gallons of water can drain out onto the floors of the kitchen at this point, demanding immediate attention from competent restoration technicians like our SERVPRO team.

While initial assessment of the damage, however it originated, is critical to determining what must happen to restore it, this is a precursor to the work that must occur in that first visit. Extraction and even initial drying efforts can help to limit the widespread damage that weakens the structural elements of your home. Fast response from our SERVPRO technicians can help to reduce or even eliminate swelling and irreparable damage to flooring materials in this affected area of your home.

It might seem like there are so many threats to your home that are out of your control. Dishwasher concerns leading to water damages can often get avoided with the right precautionary measures and preventative maintenance, however. If you have a water emergency or require clean-up services in your home, do not hesitate to give our SERVPRO of Piatt/DeWitt Counties restoration specialists a call today at (217) 935-2992.

Return to Normal After Water Damage

6/4/2021 (Permalink)

Water damage is one of the many problems that we don’t want to experience in our home or office. Besides the damage water can cause to your furniture and upholstery, the clean-up process can be intense. Should you experience water damage due to a busted pipe or storm, don't do all the clean-up yourself. Call SERVPRO of Piatt/DeWitt Counties, we are here to help! Water can penetrate through the materials inside your home or office. The more these materials absorb water, the more damage it can cause. SERVPRO of Piatt/DeWitt Counties is the restoration company to call for many reasons.

QUICK EXTRACTION OF WATER

Our team is highly skilled and trained to assess the condition of your property, take the damaged items out, clean up the area, and restore your property back to the original condition in a short period of time. On top of that, going into an area with water damage can be risky especially if electrical outlets or wires have come into contact with water. This poses a real danger of fire or electrocution. Our experienced staff has handled many water damage cases, and is best suited to spot potential hazards.

REDUCE THE AMOUNT OF DAMAGE AND LOSS

Minimizing the damage caused by the incident is one of the major advantages of hiring SERVPRO of Piatt/DeWitt Counties. A quick response can go a long way in saving your property. We can dry out and clean your property faster; reducing the possibility of mold growth and mildew. They can also help you determine which of your belongings are still salvageable and which needs to be set aside for your insurance agent to review.

PREVENTS HEALTH RISKS

When there is water damage, there is the possibility of bacterial growth and contamination which may cause infections and other health risks. Using SERVPRO of Piatt/DeWitt Counties will not just restore your property back to its original condition, but will also make sure that your health is not at risk. 

HELPS DEAL WITH INSURANCE ISSUES

Water damage incidents can be overwhelming. You need to make sure that your property is protected, ensure that you and your family’s health is protected, and file an insurance claim. Using SERVPRO of Piatt/DeWitt Counties will help ensure that your plate is not too full of the things that you need to do. We can even assist you in filing your insurance claims as well as talk with the adjuster. 

CLEAN AND RESTORE YOUR PROPERTY

The main reason why you would want to SERVPRO of Piatt/DeWitt Counties is that we have the ability and capacity to clean up the damage caused by water in your property quickly. We have the right equipment and tools to detect and dry moisture, even in the places that you can’t easily see or find. Give one of our friendly staff a call today at 217-935-2992! SERVPRO of Piatt/DeWitt Counties is here to help

Water Damage Using The Right Equipment

4/1/2021 (Permalink)

SERVPRO of Piatt/DeWitt County understands that using the right equipment makes a huge difference in reducing claims loss expenses.  Time is of the essence, technology and equipment must be counted on to perform.  SERPVRO of Piatt/DeWitt County will answer your call quickly 24/7 showing up with exceptional equipment and highly trained uniformed personnel.  The right tool for the job is vital for timely mitigation.    Even more important, the team at SERVPRO of Piatt/DeWitt County  thoroughly understands how to dry a structure and personal property effectively.  Today I would like to explain in detail how different Dehumidification Equipment and Deodorization Equipment. 

Dehumidification Equipment: By extracting water vapor from the air, dehumidifiers lower the relative humidity.   This in turn increases the rate of evaporation.  In a water damaged structure, dehumidifiers pull in the moist, humid air and then discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials. SERVPRO of Piatt/DeWitt County uses two types of dehumidifiers:

• Refrigerant Dehumidifiers  - work similarly to air conditioners 
• Desiccant Dehumidifiers - use chemicals, called desiccants, that readily absorb moisture from the air.

Deodorization Equipment: - 

• Ultra Low Volume (ULV) Foggers will atomize liquid deodorizing agents, producing fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to inject fungicides and disinfectants into wall cavities and other difficult-to-access areas.
• Thermal Foggers dispense solvent-based products in large volume, dense fog suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles. 

One Small Leak

3/1/2021 (Permalink)

One Small Leak May Cause Large Damages

The ice maker in your refrigerator is a wonderful invention. It is great to have crushed or cubed
ice at the push of a button. No more ice trays to fill up or empty again. But, just like everything
these days, things can break down. Ice makers can clog, stop producing ice and perhaps the
worst, start leaking all over the freezer and floor. The leak could cause damage to flooring, floor
joist, drywall, and even insulation.
Here is a check list to determine why your ice maker might be leaking:
Check the water lines & tighten connections
Break up ice jams
Clear out the condensation drains
Level the refrigerator and ice maker
Check your water filer & Dispenser
If you do find damage call the experts at SERVPRO of Piatt/Dewitt Counties (217)-935-2992. We are
here for you 24/7.

THE CAUSE BEHIND FREEZING EXPLODING PIPES

1/6/2021 (Permalink)

Many people have put a can of soda in the freezer before just to quickly get the beverage cold to drink.  If you’ve ever forgotten about the can, you may have come back to a beverage that exploded all over your freezer. This exact same principle applies when your pipes freeze and burst.  The reason for these explosions is because liquid expands when it reaches a freezing temperature.  As existing water inside the individual pipe freezes and creates blockage, there is naturally nowhere for the water to go, causing the pipe itself to burst.  Older homes may have constructed water systems with pipes in attics or even outdoors, exposed to the elements.  Meanwhile, many newer homes are built to take into account the threat of frozen pipes, with some builders observing the proper precautions to shield piping from opportunities where freezing could occur.  However, pipes can still burst.

What to do... 

Plenty of precautions can be taken to prevent your pipes from freezing to begin with. Whenever the external temperature gets below 32 degrees Fahrenheit, you will need to be watchful and not let the inside of your home plummet under 32 degrees.  For example, saving money on your heating bill is great when you’re out of town, but make sure the temperature inside your home does drop below freezing.  If you do turn on a faucet and no water is coming out, immediately shut off the water, as you could begin creating more damage to your pipes.  In the event you discover a pipe that has broken and is leaking water, the absolute first thing you’ll want to do is turn your water supply off at the source.   

Minimize Damage and Start Cleanup

Your number one course of action should be contacting a professional to diagnose the problem. The longer the situation sits, the worse it’s going to become. Should you discover mold unexpectedly, the abatement process will stop deterioration from rapidly spreading.  The same goes for home restoration following the most disastrous water damage.  It’s critical that the drying process be started within the first 48 hours in order to effectively mitigate moisture damage.   This will ensure that we can quickly assess the damage and begin the restoration process.  SERVPRO of Piatt/DeWitt County can help!

Place Your Trust SERVPRO of Piatt/DeWitt County

The highly trained staff at SERVPRO of Piatt/DeWitt County are on call 24 hours a day, 7 days a week.   We have 30 years of restoration experience so call one of our friendly staff today at 217-935-2992.  We are here to help!

Using the right equipment SERVPRO knows

11/4/2020 (Permalink)

SERVPRO of Piatt/DeWitt County understands that using the right equipment makes a huge difference in reducing claims loss expenses.  Time is of the essence, technology and equipment must be counted on to perform.  SERPVRO of Piatt/DeWitt County will answer your call quickly 24/7 showing up with exceptional equipment and highly trained uniformed personnel.  The right tool for the job is vital for timely mitigation.    Even more important, the team at SERVPRO of Piatt/DeWitt County  thoroughly understands how to dry a structure and personal property effectively.  Today I would like to explain in detail how different Dehumidification Equipment and Deodorization Equipment. 

Dehumidification Equipment: By extracting water vapor from the air, dehumidifiers lower the relative humidity.   This in turn increases the rate of evaporation.  In a water damaged structure, dehumidifiers pull in the moist, humid air and then discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials. SERVPRO of Piatt/DeWitt County uses two types of dehumidifiers:

• Refrigerant Dehumidifiers  - work similarly to air conditioners 
• Desiccant Dehumidifiers - use chemicals, called desiccants, that readily absorb moisture from the air.

Deodorization Equipment: - 

• Ultra Low Volume (ULV) Foggers will atomize liquid deodorizing agents, producing fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to inject fungicides and disinfectants into wall cavities and other difficult-to-access areas.
• Thermal Foggers dispense solvent-based products in large volume, dense fog suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles. 

Hopefully you will never have a need to clean up after a water loss.  SERVPRO of Piatt/DeWitt County is ready to give you peace of mind.  With a highly trained staff equipped with the latest equipment we are here to help!  Call one of our friendly staff today at 217-935-2992 today! 

Signs that you may have a water damage in your home

6/17/2020 (Permalink)

ceiling falling from being wet

Being aware of the signs of water damage in your home could potentially save you hundreds even thousands of dollars.  Most people overlook everyday things that should raise red flags and alert you to a problem.  Here at SERVPRO of Piatt/DeWitt County we want you to be aware of these signs.

• Sudden unusual dampness or humidity
• An unexplained increase in your water bill
• Hearing running water when all faucets are turned off
• Damp, musty, moldy or even sewage smell
• Puddles or wet spots around plumbing
• Cracked or flakey drywall
• Dark or wet spots on the walls or ceiling

Seeing any of these things in your home should alert you to the possibility of a problem.  The faster you respond to this potential problem the less risk for secondary damage you will have.  Reducing the amount of damage to your home will greatly reduce the amount of money spent to fix the issue.  Should you notice any of these 7 things please do not hesitate to call SERVPRO of Piatt/DeWitt County at 217-935-2992 and speak with one of our friendly team members today!  We are here to help!

What To Do When A Pipe Bursts

6/1/2020 (Permalink)

Water Shut off

It’s the middle of the night. You’re sound asleep and then BOOM a water pipe bursts. There is never a convenient time for this situation, and the middle of the night is definitely not convenient.  This may cause many people who have never dealt with it to panic. After all, what do you do when a water pipe suddenly bursts in your home?  Call SERVPRO of Piatt/DeWitt County at 217-935-2992 and speak with a friendly team member!  We can help walk you through the steps to take if this should happen to you.

Shut Off the Water

Go to your main valve and turn the water off. They usually have a stop tap on them. It’s good to know where your water main is in case of emergencies, so if you don’t already know now is a great time to find out. Commonly this is found in the basement or garage, but may be found in other places as well.  Shutting it off will stop the water flow. If you find that the pipe that burst is a hot water pipe then close the valve that’s on top of the water heater as well.

Remove Any Nearby Electronics

If there’s anything electric plugged in near the burst pipe that is not in or requires you to be in standing water go ahead and unplug it from the socket and move it away. This will prevent risk of a fire.  DO NOT touch any electronics that are in standing water, do not walk thru standing water as there is a real risk of electrocution.  Shut off the electricity from the breaker if possible, if not then call an electrician for assistance. 

 Call A Professional Immediately

Finding a 24-hour service to handle an emergency can be tough, but emergency water damage companies do exist, like SERVPRO of Piatt/DeWitt County. We are fully licensed, highly trained and qualified.

Have Someone Check Everything Out

If there’s significant water damage, it’s extremely important to the health of your home that you have it examined by a water damage professional. It’s also a good idea to have an electrician check to make sure that no electrical aspects of your home were damaged. The owners, Dave and Suzi McGuire, have been building trust for 30 years.  They have accomplished this with hard work, having a highly trained staff, meeting commitments and going the extra mile for their customers. 

File An Insurance Claim

You’ll need to contact your insurance company immediately to begin an insurance claim for the damage.  SERVPRO of Piatt/DeWitt County can help walk you through this process.  We strive to make the entire process from start to finish both painless and seamless for you.  Call SERVPRO of Piatt/DeWitt County at 217-935-2992 and speak with a friendly team member today!  We are here to help!

Good Tips for Making a Storm Damage Insurance Claim

5/30/2020 (Permalink)

Insurance Claim

Sometimes Mother Nature likes to shake things up a little or even a lot. If your home didn’t weather a storm as well as you hoped it would, we’ve got some tips to help you file an insurance claim and get back on track quickly. Here’s where you should start.

Act quickly. Filing a claim with your insurance company in a timely manner is important for a couple reasons. Most insurance policies limit your time to file a claim, which makes being quick to connect essential. You’ll also want to repair the damage to your home or property before it has a chance to get worse.  Both of these are very good reasons for reporting your claim promptly.

Review your policy. Know what your homeowners policy and optional insurance covers. How to proceed and what you can expect from the process, SERVPRO of Vermilion County can help with this! Every insurance policy and claim is different. Reviewing your policy gives you information that specifically applies to you.

Document everything. It’s smart to keep a log of the storm and the damage. Save news reports and take pictures immediately after to document any damage. Don’t start cleaning up until you’ve documented as much of the damage as is safe and wait to handle the big messes until after a claims adjuster has assessed the situation.  A reputable mitigation company like SERVPRO of Vermilion County will document and take pictures both before, during and afterwards so your claim tells a story that is both easy to follow and informative.

Be wary of scammers. Unfortunately, storm damage can bring scammers to your area with promises of quick and cheap repairs. Whether you’re filing an insurance claim or not, research anyone who offers to repair your home. Look for businesses who are licensed, insured and experienced such as SERVPRO of Vermilion County.

Mitigate your damages. If the storm affected a large area, you may have to wait a while before a storm assessor can review your damage.  Contacting SERVPRO of Vermilion County right away can help speed up the process.  They can do things to help stabilize your situation and prevent the damage from becoming worse. This could include tarping your roof, cleaning up a wet basement, boarding up holes and more. They will document the damage, then document the steps taken to protect your property. Should you find yourself having to deal with storm damage, call SERVPRO of Vermilion County at 217-443-0077 and speak with one of our friendly staff today!  We are available 24 hours a day seven days a week and we are here to help!

Puddles Aren't Supposed to be in Your Crawl Space

5/19/2020 (Permalink)

puddle in crawl space

Puddles in a crawl space, are not normal?

I always thought since the crawl space is under the home that it was normal to have puddles . After all, the ground gets wet and dry with different types of weather. It just seemed then, that the crawl space would have to have water in it.

Having puddles of water in the crawl space of a home is not good. However, what ruins your home is the moisture. Moisture can cause mold, rot, energy loss, and attract pests into the crawl space. Did you realize up to 50% of the air in a home comes from below?

You must find out how or why the water is getting into the crawl space. Has there been a plumbing leak? How about seepage from the surrounding soil from a heavy rain? It could be condensation, for an example: Humidity condenses on cold surfaces, like ducts, and may cause dripping onto the crawl space floor.

SERVPRO can extract, pull up old vapor barriers, clean, sanitize, and replace with lime and put down new vapor barriers. SERVPRO has submersible sump pumps, dehumidifiers and air movers to help with drying out the crawl space.

Don’t wait; call SERVPRO of Piatt/DeWitt County to help dry out your crawl space today. We are just a phone call away, 217-935-2992.

Water From All Over

5/18/2020 (Permalink)

leaking dishwasher

As you know, water damage can happen anywhere in a home. A leaky roof after a storm to appliance malfunction can all cause extreme damage to your home.  While water damage can pop up anywhere, there are certain rooms within a home that tend to see more flooding and leaks than other rooms and will normally require more intensive water damage repair.  Here are the four most common rooms for potential flooding inside a residential home.

The Basement

The number one most commonly flooded room in a home is the basement.  A basement has many opportunities for flooding as they tend to contain at least one appliance that can malfunction and leak (such as a washer, pipes, or the water heater). Basements can also have wall cracks that allow water from the ground outside to seep in.  Sump pump malfunction and water drain back up are also contribute to flooding.  Many families use their basements solely for storage, meaning they rarely go into it allowing leaks and other water damage to go unnoticed for long periods of time. This will obviously be a huge problem that calls for major water damage repair. To help prevent basement water damage, take time to regularly go down and check for indications of moisture, a musty smell, and any signs of mold.

The Laundry Room

We love our washing machines, but they are the culprits behind many household floods.  Hoses burst and washing machines overflow, this can leave a huge mess and be a costly clean-up.  The best way to prevent a problem before it starts is to observe it closely. If you notice your washing machine acting up or leaking even a little, repair it before it becomes a bigger issue.

The Bathroom

There’s so much water in a bathroom that it’s very common for there to be water damage problems. These issues may include things such as improperly sealed showers, toilets, and tubs; leaky faucets, and mold.  In order to keep your bathroom from suffering from water damage, make sure to regularly maintain it and keep it as well-ventilated as possible.

The Kitchen

Dishwashers. Sinks. Refrigerators. The kitchen has so many opportunities for flooding and leaks. Serious leaks have been caused by all of these appliances.  Pipes under the sink can be a big problem, too.  Pay close attention to any strange “behavior” from your appliances. Make sure they are maintained and working properly to prevent any water damage.  If anything is leaking, take care of it sooner rather than later!

What To Do First

In the event of flooding, it’s easy to panic and forget what should be done first.  Finding standing water from a flood?  You’ll need to immediately turn off the main power supply, if it’s in a dry area.  Never turn off power while standing in water!  If the main power supply is in a wet area, you should call an electrician.

If you ever find yourself faced with water or flood damage give SERVPRO of Piatt/DeWitt County a call at 217-935-2992 and speak with one of our friendly team members today!  Our team is highly trained and have a fantastic track record with our customers.  We are here to help!

Claims Related to Water Damage

4/23/2020 (Permalink)

Caulking a Window

Claims relating to water damage incidents reached 19.5% in 2017. Don’t wait until a storm hits. You can take the proactive approach and protect your home before it’s too late. Here are five ways to help prevent water damage in your home or business. Delaying could leave you with costly damages.  Instead, prevent the worst before the water pours in.

1. The Plumbing

Understanding your indoor plumbing system will make it easier to maintain. To start with, let’s take a look at your hoses and faucets.  Check the hoses that lead to your dishwasher, washing machine, refrigerator, and water heater once a year.  Make sure to immediately replace any hoses if they have a leak.  These hoses should be replaced every five to seven years. When water remains in a hose, it can freeze in the pipe.  In a worst-case scenario: your pipes bust, causing water damage to your floors, walls, and foundation.

Check the seal and caulking around your tubs and showers. If necessary, reseal them so these areas remain watertight.  Check the heating pipes and plumbing for any leaks or cracks as well.  Leaving on vacation?  Shut off the main water supply, tagging your main water shut off is a good way of ensuring you know where the main water shut-off valve is.  Should there be an emergency,  you’ll be able to locate it immediately.  

2. Prevent Water Seepage 

Let’s head down into the basement.  Check for any cracks in the building’s foundation or floor slab, resealing the basement may be a good option.  Water can seep thru these cracks.  It can be helpful to wait for a heavy rain before inspecting your basement to look for any water seepage.  If you find some water intrusion you may be able to seal these areas with a water sealant to prevent future water damage.  

3. Protect Your Possessions

Keeping an up-to-date home inventory is a great first step.  Take photos of  your possessions and make a note of where they are.  This comprehensive list can help you file a claim in the event of damage.  Having this list will also save you time and stress if you do lose possessions due to water damage.  If there are items throughout your home you only need for a season, store them away when you’re done.  Use waterproof bins, not cardboard boxes, to keep these items safe. Never store your valuables in damp areas to reduce the risk of mold.  Be sure to install shelving within your basement.  Should there be a sewer backup or house flood, keeping your valuables off the ground can help prevent water damage.

4. Repair Your Home’s Exterior

Attention to the outside of your house is important as well.  Caulk and seal your windows to prevent water seepage.  The roof is next.  Are there any missing or loose shingles?  Making  necessary repairs can cause a headache later.  Keeping your downspouts clear of debris can help prevent water building up.  You can also install gutter guards to prevent these clogs.  This keeps the water keeps flowing away from your home.  Finally, check the irrigation system and sprinklers making sure they point away from your home as much as possible. Drain outside faucets as needed to make sure your pipes don’t freeze.  .

5. Mold Prevention

Protecting your home from water damage can also help you prevent mold.

• Use air conditioners and dehumidifiers
• Keep the humidity level in your home between 30-60%
• Use exhaust fans in the bathrooms and kitchen
• Maintain your roof to prevent water seepage
• Don’t install carpets in damp areas
• Remove standing water

Let’s keep all that water where it belong, outside.  With these tips for home water damage prevention, you can keep your family happy and safe..  Should you find that you find you have a water loss, give SERVPRO of Piatt/DeWitt County a call at 217-935-2992.  You will be happy to find that our friendly and caring staff is here to quickly get you and your family safely back to normal.

Unforeseen Water Problems

3/4/2020 (Permalink)

Pipe Burst In Assisted Living Facility

For a commercial property owner, unforeseen water problems can be a big issue. Luckily, a water damage professional can help you assess, clean, and repair damages from any flooding or leaks you may have. Here are a few of the most common water problems a business may face from leaking pipes to foundation cracks.

1. Pipe Breaks

A pipe break can occur in a number of ways. Over time, the pipe can age and loosen in its fittings, or extensive use can lead to pinhole leaks. Extreme heat or cold can also affect a pipe’s reliability. A blocked pipe can lead to pressure buildup and eventually burst.

2. Plumbing Backup

Blocked plumbing can even lead to a toilet backup or sink overflow. When a pipe is blocked, water can take the shortest path out regardless of its intended flow path. Blockages can occur from a number of things, including the buildup of water minerals over time inside a pipe or someone pouring a solidifying material, such as plaster or grease, down a drain.

3. Weather

Extreme weather conditions can also lead to leaking pipes. Cold temperatures can cause the water in pipes to freeze and expand. The extension puts pressure on the pipe and can create a crack or even cause it to burst altogether. If you know cold weather is coming, you can check with a local professional about what preventive measures to take.

4. Foundation Cracks

Foundation cracks can also become a problem leading to water damage. Water can seep through any cracks and pool, leading to further issues such as mold. Any cracks should be investigated and assessed as soon as possible to determine the best course of action.

Water damage can happen to a commercial property. Fortunately, a professional can fix the damage caused by leaking pipes, foundation cracks, backed up toilet, or weather, and help you repair your property. If you have any water damage call SERVPRO of Piatt/DeWitt County anytime at (217) 935-2992.

Drip, Drip, Drip

1/15/2020 (Permalink)

Prairie Wind Water Loss

Not a good sound to hear anytime of the year. The day after Christmas is even worse.  A local senior housing facility had a sprinkler head malfunction in the early hours of December 26. First call was to SERVPRO to attack the issue. Several rooms and a long hallway were saturated with water. 

These water losses are tough for any business. A water loss in a senior center presents special problems.  This water issue disrupts their lives, from being displaced from their rooms to a dining hall in some instances being flooded. 

This is also very disruptive to the staff since the residence daily routine has been interrupted. They want things back to normal as quickly as possible. The staff also has to deal with the additional hazards equipment being placed to dry carpet out presents. 

Our goal at SERVPRO is to not only make it “Like it never even happened,” but to do it quickly as we can. 

Call SERVPRO of Piatt/DeWitt at 217-935-2992 for all your water loss needs!

Ice Damming Can Leave You With Water Damage

12/2/2019 (Permalink)

Ice Damming During Winter Weather

Ice Damming Can Allow Water Damage to Piatt/DeWitt County Homes

Winter is upon the area, and Piatt/DeWitt County homeowners prepare for another season with significant snowfall. While many properties are virtually unaffected by the predicted snow to come, other homes are less fortunate regarding the damage that heavy snow staying on the roof of their house can do. Ice damming is among the most significant of the potential hazards that threaten the structural integrity of your roof, and this phenomenon is more common than you might think. 

While the smaller side of the concerns for ice damming on your roof is the weakening of the structure, water damage restoration in Piatt/DeWitt County may be required when runoff and melting snow cannot find a means to leave the roof area. Ice damming occurs when melting snow beneath a fresh snow pack reaches the eaves of the roof and freezes at this point. To make matters worse, the condition continues to worsen without physically breaking them loose or having several warmer days to melt the ice. 

Our SERVPRO professionals have helped many of our customers that have dealt with ice damming and the water damages that can result from the incident. As melting snow and runoff have no means of escape from the area, and the weight of the snow pack providing immense pressure on the roof itself, liabilities become exposed and exploited by the present water. 

With efficient equipment designed to reduce overall humidity fast like our industrial-strength dehumidification machines, we can effectively bring moisture levels down to acceptable parameters in the attic space to prevent the growth of mold and fungus. With a licensed contracting division, our SERVPRO of Piatt/DeWitt County franchise can assist immediately with emergency board up services and include our professional reconstruction services as part of our comprehensive restoration package that saves our customers time and money.  

Ice damming can happen to any home, even on some that have preventative measures in place to avoid it. If your home suffers water damage, let our experts help you to restore the damaged areas fast. You can reach our SERVPRO of Piatt/DeWitt County emergency response team 24/7 by calling (217) 935-2992.

Sewer Problems in the Workplace

11/13/2019 (Permalink)

leaking plumbing

It’s not uncommon for an office building to experience flooding. This can be the result of many factors, such as a broken pipe, a poor foundation, or insufficient drainage. Another culprit is when the sewer backs up. In many ways, this can be the most troublesome and require the most extensive attention. If this happens in your Champaign/Urbana, workplace, you need to start the sewer cleanup process without delay.

Your Responsibilities

If sewer problems have brought flooding into your building, you could be dealing with the harmful black water.

To maintain the safety and well-being of your staff, and to avoid additional problems, you need to do the following:

• Evacuate the affected area and stay area.
• Take photos of the sewer backup and the damage it caused without getting too close to the water.
• Call your insurance company and provide them with the photos.
• Call a reputable sewer cleanup team to start the restoration and sanitizing process.

The Assessment

One of the many advantages of calling a professional crew is that it not only has the equipment and expertise you need, but it can arrive on the scene quickly—usually on the same day as your call. The technicians will start by evaluating how badly your office was damaged, whether it was due to a flooded toilet or something more complex such as a sewer line break.

Water Removal

Using safe methods, the team will extract the water from the floors, furniture, walls, and other areas. The company has specialized tools to thoroughly remove all water.

Cleaning and Sanitizing

Getting rid the water is only part of the sewer cleanup job. The team will also use powerful chemicals and disinfectants to ensure that the area is completely sanitary. This will enable you to once again use the space.

Don’t trust just anyone to take care of the sewer cleanup in your workplace. The best companies will make sure your office is returned to its pre-flood state.

SERVPRO of Piatt/DeWitt County - (217) 935-2992

Cleaning the Air after a Flood

7/5/2019 (Permalink)

The aftermath of a flood is no picnic.  Even after all damaged materials have been removed and the ground floor has been thoroughly dried and cleaned, the smell of mold and sewage can linger for weeks or even months. If your home was recently in a flood, and you’re tired of your home reeking like mold growth and black water, your Piatt/Dewitt Counties SERVPRO flood restoration team offers these few odor removal tips that may be of use to you. 

Steps for Cleaning the Air 

Cleaning the air is fairly simple and involves a few common household items.

• Cat Litter: Cat litter is designed to soak up odors, so place a little bit in each room. Change it out periodically to make sure that it absorbs as much of the residual odor as possible. 
• Vinegar: Place bowls of vinegar throughout your home, and in just a few days, your home will be smelling as fresh as it was pre-flood. 
• Baking Soda: In addition to using baking soda on your carpets, you can also use it to zap odors from the air. 

Mold growth can really stink up your home. To get rid of that bad smell, try utilizing the tips above from your SERVPRO of Piatt/Dewitt Counties water damage team. Contact us at (217)935-2992.

Surgical Water Restoration

6/3/2019 (Permalink)

Imagine you come home for lunch on a Wednesday afternoon and you walk into your living room covered with 8 inches of water.

What do you do?

Who do you call?

Do you call your family, friend, a local contractor, or Water Restoration Company?

What is the difference?

There are many differences between contractors and Water Restoration Companies. Here are a few:

• A contractor’s job is to replace everything that is affected. This will include all flooring, walls, cabinets and even furniture. SERVPRO is certified in drying water damage to industry standards. We will not remove materials unless it is necessary. This prevents further interruption to your daily life.
• A contractor will have to replace all of the materials they took out of your home. This can take weeks waiting for material decisions, insurance approval, shipping, and installation time. SERVPRO’s average drying time is only 3 days. We have crews available 24/7/356 and someone to monitor your job daily.
• Replacing flooring, drywall, and all of your furniture is expensive. Restoring your home is a lot less expensive than replacing everything in your home.

When you call SERVPRO of Piatt/Dewitt Counties you can expect a First Responder on site within an hour and your home to be restored quickly by certified, professional technicians.  

Reach us anytime day or night at (217)935-2992 for your emergency service needs.

[JB]

Science of Drying

5/29/2019 (Permalink)

The knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. Your first reaction will be to grab towels and a mop to clean up the water, maybe even a fan or two. Our professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. SERVPRO of Piatt/Dewitt Counties will inspect to detect everything that is wet, measure how much moisture is in the wet materials, monitor whether the materials are drying properly, and also speed up the process by using professional drying equipment. 

We use the latest technology and tools; The SERVPRO DryBook allows us to capture and track the steps of a restoration project according to industry best practices and standards. This will ensure that your restoration is done properly and efficiently as well as improving results and restoring your property faster! 

Reach us at the office anytime day or night at (217)935-2992.

[JB]

Water Damage Timeline

5/24/2019 (Permalink)

Within Minutes:

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

 48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

 More Than 1 Week:

• Restoration time and cost increase dramatically.  Replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and contaminants can pose serious risks to occupants. 

Reach SERVPRO of Piatt/Dewitt Counties anytime day or night for any of your emergency service needs at (217)935-2992.

What to do when your water heater leaks

3/11/2019 (Permalink)

SERVPRO is a 24/7 Emergency service, call us anytime for any and all water damages your home may have. Reach us at (217)935-2992.

Imagine: You have just awakened from a well-deserved, refreshing night’s sleep. Feeling mellow, you stretch, sit up, put your feet down and… Cringe. Your feet are sopping wet! Anxiety rising, you prowl around the house to investigate and find that the water’s source is a leaking water heater in your utility closet. With dismay, you see that the broken water heater is unleashing torrents of water into your home, and the entire bedroom wing is flooded with several inches of water.

Now you need to make some important, urgent decision. AS a homeowner, you fear water damage nearly as much as fire damage. How will you deal with the failed water heater, the water now flooding the house, and all the damage that water is causing?

Act Fast

Water damage mitigation specialists would most likely advise the following immediate, crucial procedures:

• Turn off the water heater, preferably at the circuit breaker.
• Turn off the water supply, either at the leaking water heater of at the whole-house water supply
• Drain the water heater
• Contact your insurance company

Engage a professional water damage mitigation company without delay.

Bring in the experts

Because a failed water heater can cause significant water intrusion into the home, affecting floors, carpets, walls, and furnishings, professional intervention offers the most effective path to pre-flood conditions. Water repair specialists will extract flood water, dehumidifying and drying out the premises with state-of-the-art equipment and practiced expertise. They will perform a thorough inspection of carpets, floors, and walls for an incursion of mold or mildew and eliminate those dangers. They will likely remove any items that cannot be salvaged and dispose of them. They will thoroughly clean and sanitize the affected areas of your home and may even perform any needed repairs or reconstruction.

Even though the aftereffects of a leaking water heater can seem formidable, turning to a professional water damage mitigation company in Piatt/Dewitt counties, will result in the prompt restoration of your home’s pristine condition and the corresponding alleviation of your worry and anxiety. (LB)

Spring season = Flood Season

3/5/2019 (Permalink)

SERVPRO of Piatt/Dewitt Counties is ready 24/7 for all your water emergency needs.

While spring brings the promise of warm weather and longer days, it also brings a variety of conditions that can include heavy rains and severe weather, which can increase your flood risk. During the rainy season, we are at high risk for flash flooding, which can occur rapidly within a few minutes or hours of excessive rainfall. 

As one of the most common hazards in the United States, it's important we prepare for the potential disaster that flooding can cause. Even if you are located in a low-risk flood zone remember that anywhere it rains, it can flood. Just because you haven't experienced a flood in the past, doesn't mean you won't in the future.

In order to help prepare you for the possibility of a flood, SERVPRO of Piatt/Dewitt Counties offer the following tips:

• Build an emergency kit and make a family communications plan

• Elevate the furnace, water heater and electric panel in your home if you live in an area that has a high flood risk

• Install check-valves to prevent flood water from backing up into the drains of your facility

• Seal basement walls and floors with waterproofing compounds to prevent seepage through cracks

• Always keep your gutters and downspouts clean to allow water to flow freely

• Prepare a flood evacuation plan

• Know how to safely shut-off utilities

• Keep insurance and vital records in a water-proof box

• Have a portable radio to listen for important current information

When your facility sustains water damage from flooding, you should call SERVPRO of Piatt/Dewitt Counties immediately at (217) 935 -2992. The longer you wait to call, the greater the chance of mold growth and unrecoverable property. Our team has the expertise to prevent or mitigate the devastating effects of water damage.

How to Repair a Leaking Toilet Tank

2/25/2019 (Permalink)

8 Steps to Fix a Leaking Toilet

When you find water pooling near your home’s toilet in Piatt/Dewitt Counties don’t panic. Check to see if the leak is coming from the tank or the base. If the leaking toilet is at the tank, you can easily fix it with the following eight steps.

1. Shut off the supply water.

The tube below the tank is connected to a valve. Simply turn the valve until the water is off.

2. Remove the tank’s water.

Use a small container to bail the water out of the tank. Once most of the water is gone, use a sponge to absorb the last of it.

3. Loosen the tank’s bolts.

Using an adjustable wrench and screwdriver, loosen and remove both of the tank’s bolts. This will ensure easy removal of the tank.

4. Lift the tank from the base.

Very gently move the tank from side to side until you feel it lift. With the help of a friend, lift the leaking toilet tank and lay it on its side so you can access the bottom.

5. Eliminate the leaking retaining washer.

Remove the washer by turning it until it comes loose. If it is tight, use an adjustable wrench to loosen and remove the rubber piece. 

6. Clean the remaining rubber.

Use something hard to scrape the remains of the gasket from the hole and surrounding area. Make sure the area is clean.

6. Install the tank’s new gasket.

Insert the new gasket into the hole and turn until it is tight. Make sure it turns easily because there is a danger of cross threading.

7. Replace the tank’s bolts and nuts.

Reinstall the nuts on the bolts by hand, making sure they are snug, but not overly tight.

8. Reattach the tank to the base.

Move the tank into position on the toilet base. Gently tighten the nuts and bolts until the gasket looks snug in the base. This will prevent a future bathroom leak.

You have just repaired your leaking toilet. However, if you don’t want to do the job yourself, consider calling a water specialist team to do the job quickly and efficiently. SERVPRO of Piatt/Dewitt counties is ready to help 24/7, Call us at (217) 935-2992. (LB)

Diagnosing a Shower Leak

2/20/2019 (Permalink)

If you have a shower head leaking in your Piatt/Dewitt county bathroom it is time to replace it

Admist the many aspects of maintaining your home in Piatt/Dewitt counties, attending to a bathtub leak can be frustrating without an idea of what to look for. It is important to remember that some signs of damage are easier to distinguish that others; however, confirming the occurrence of a leak is possible with a keen eye and a thorough bathroom inspection.

Check for Telltale Signs

Identifying any immediate indicators of a leak can help determine how best to handle the situation. Giveaway signs may include the following:

• Pooling water near the shower pan. This is often the result of a shower door with a poor-quality seal and is one of the simplest leaks to repair.
• Wet spots and dampness on any walls near the shower. If the leak is occurring within the plumbing system, the pipes behind the wall may expel water, thus leaving visible wetness.
• Water leaking from the spray holes, water may leak from other parts of the fixture. Cleaning the shower head and replacing the O-ring may solve the issue.

Scratch Beyond the Surface

Unfortunately a bathtub leak may cause damage that is not as apparent and may require a more in depth analysis. One critical factor to be aware of is the presence of mold or mildew anywhere in the bathroom; this includes any odors that occur. The flooding underneath the bathroom should be investigated for moisture, dripping, or mineral buildup. Typically, these signs  indicate a leak that may need to be addressed by a professional.

Determine the Best course of Action

Generally a shower pan leak with telltale indicators can be repaired without the need for professional intervention. For more internalized leaks, it is wise to consider contacting a water damage repair specialist for further analysis.

While diagnosing a shower or bathtub leak can be challenging, an informed approach can simplify the process. Understanding what to look for and when to contact a [professional can make a difference in preserving your home.  

If you have a leak in the bathroom, call SERVPRO of Piatt/Dewitt Counties at (217) 935-2992, for all your emergency service needs. (LB)

Frozen Pipes

1/25/2019 (Permalink)

Learn How to prevent water pipes from freezing and How to thaw them if they do freeze

Why pipes freezing are a problem

Water has a unique property in it that it expands as it freezes. The expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the strength of a container, expanding water can cause pipes to break. Pipes that freeze most frequently are:

• Pipes that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, and water sprinkler lines.
• Water supply pipes in unheated interior areas like basement and crawl spaces, attics, garages, or kitchen cabinets.
• Pipes that run against exterior walls that have little or no insulation.

How to protect pipes from freezing

Before the onset of cold weather, protect your pipes from freezing by following these recommendations:

• Drain water from swimming pool and water sprinkler supply lines following manufacturers or installers directions. Do not put antifreeze in these lines unless directed. Antifreeze is environmentally harmful, and is dangerous to humans, pets, wildlife, and landscaping.
• Remove, drain, and store used hoses outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in pipe can expand without causing the pipe to break.
• Add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in these areas.
• Check around the home for other areas where water supply lines are located in unheated areas. Look in the garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.
• Consider installing specific products made to insulate water pipes like a “pipe sleeve” or installing UL-listed “heat tape”, “heat cable”, or similar materials on exposed water pipes. Newspapers can provide some degree of insulation and protection to exposed pipes – even ¼” of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing.
• Consider relocating exposed pipes to provide increased protection from freezing.

How to prevent frozen pipes

• Keep garage doors closed if there are water supply lines in the garage.
• Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to make any harmful cleaners and household chemicals up out of the reach of children.
• When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe – even at a trickle – helps prevent pipes from freezing.
• Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nightline temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
• If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55 degrees Fahrenheit

How to thaw frozen pipes

• If you turn on a faucet and only a trickle comes out, suspect a froze pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.
• Keep the faucet open. As you treat the frozen pipe and the frozen area begin to melt, water will begin to flow through the frozen area. Running water through the pipes will help melt ice in the pipe.
• Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electrical hair dryer, a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device.
• Apply heat until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you cannot thaw the pipe, call a licensed plumber.
• Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze too.

Call SERVPRO of Piatt/Dewitt for any of your fire needs, 24/7 at (217) 935-2992. (LB)

Water Damage? We've got you covered.

1/12/2019 (Permalink)

Imagine discovering that your home has cracks in the foundation and water from a recent rainfall has saturated your crawlspace. Not only is this a soggy situation that needs cleaned up, but also there is a high probability that mold could form on the affected structure. You need a team to service that can do it all. 

SERVPRO of Piatt/Dewitt counties is who you want to contact. We will first remove the insulation and any debris. Drying equipment can be set if drying is needed. Next, the structure will need to be cleaned and treated to prevent mold. Finally, new insulation will be installed along with laying down a vapor barrier. 

Call SERVPRO of Piatt/Dewitt at 217-935-2992 to schedule an estimate today

Emergency Water Removal for Piatt/Dewitt County Residents

1/1/2019 (Permalink)

Water Removal in an Emergency

Water pipes are often not insulated in the home, particularly when traveling into cellar spaces or through garages. Plumbing systems are suitably robust. However, as they age, they become more susceptible to temperature changes or pressure. These elements cause the materials to expand and retract which, over time can loosen connections or split the pipes. When that happens, water can leak rapidly and require extraction. 

It is rare that homeowners own the type of equipment needed to perform extraction themselves. Water removal in Piatt/Dewitt counties require industrial scale equipment to get the job down fast and reduce the likelihood of permanent damage. SERVPRO of Piatt/Dewitt Counties have an emergency call line that operates 24 hours a day and can send a trained technician to your property within four hours of notification of loss. 

Generally, when standing water is over two inches high, it needs to be pumped. We use gas-powered fully submersible pumps to help remove excess water before moving in with extraction wands to treat saturated carpets or floorboards. When water levels are below two inches, we may not need to use pumps and move straight onto extraction equipment. 

The primary technique for removing excess water is to extract. Extractors come in various sizes and can be scaled to depending on the extent of the spill. If the water is below five gallons, we can use portable extractors which are nimble and precise. Where there is extensive spillage, truck-mounted extractors can be brought in with storage tanks of more than one hundred gallons. A SERVPRO technician can access either type after inspecting the affected area. 

Extraction equipment uses a vacuum component to help lift water from saturated carpets or fabrics. These need to be managed carefully as aggressive usage can damage carpets which are up to 50% weaker when drenched in water. SERVPRO technicians are trained to perform light, repeated pass overs that reduce the pressure put on wet materials and mitigates against further damages. 

If you need rapid water extraction, contact SERVPRO of Piatt/Dewitt Counties at (217) 935-2992.

6 Tips to prevent pipes from freezing while Tenants are away.

12/10/2018 (Permalink)

Cold temperatures can cause pipes to freeze. Learn these 6 Tips to keep pipes on your property from freezing.

Tip #1: Keep the Heat on

When tenants leave for a period of time, make sure to keep the heat on on your property. Convincing Tenants to leave their heat on while they are away may be difficult, especially if they are responsible to pay for their own utilities. However you should inform them that in order to prevent pipes from freezing the heat should stay on. If pipes freeze and burst it can cause a lot of water damage to the property and to their possessions. Keeping the heat as high as you normally would if someone was on the property is not necessary, 50 degrees Fahrenheit is a desired minimum temperature to set your thermostat to.  

Tip #2: Allow Faucet to drip

If you are fearful of a frozen pipe, allow the faucet to drip slightly. Pressure is left in the system when allowing the faucet to be open. Pipe bursts are typically a result in the pressure that is created between the blockage and the faucet. Following this simple step prevents build up, keeping you pipe from bursting.

Tip #3: Keep Interior doors open

Pipes can often be located in cabinets. Any time the temperature drops, it is a great idea to keep those cabinet doors open so the heat in in the rest of the house/apartment can keep the pipes warm as well.  You should also keep all the interior doors open so that the heat can flow throughout the entire living space.

Tip #4: Seal up cracks and holes

Tenants should consider to caulk any holes or cracks that exist near pipes. Calking both the interior and exterior walls is a must. Doing so can help keep the cold air out and the warm air in.

Tip #5: Apply Heating Tape

Electrical heating tape may be an option to keep from freezing, for pipes that are easily accessible. Heating tape can be applied directly to the pipe. There are two different types of heating tape. One type reacts based on when it senses heat, turning the tape on or off. The other type of heating tape has to be plugged in and unplugged when heat is needed or not needed. These products can be dangerous, similar to a space heater, so be sure to follow each products directions and safety procedures exactly before using.

Tip #6: Add extra insulation

Pipes that are located in areas that do not have proper insulation, such as basements and attics, may need extra insulation to keep from freezing. Basements and attics are not the only places that may not have the pipes properly insulated from the cold. If you have had a problem with pipes freezing anywhere in your home, extra insulation could be the cure.  You can have pipes fitted with foam rubber or fiberglass sleeves to help decrease the chance of freezing. This can be an easy solution for pipes that are exposed but can get expensive if walls, floors or ceilings have to be opened in order to properly insulate the pipe. Additional insulation can also be added to walls and ceilings to keep the pipes warm.

Should you have a water emergency, no matter how big or how small, we here at SERVPRO are ready to help 24 hours a day! Call us today at (217) 935-2992.