Check Your Appliances

6/3/2022 (Permalink)

Unchecked Appliances can Cause Major Water Damage

Many household appliances utilize water to operate. Dishwashers, refrigerator ice machines and washing machines can wreak havoc if not examined and serviced on a regular basis.

Let's discuss refrigerators as an example since this appliance runs continually 24/7, 365 days a year. It can start leaking at the most inconvenient time, resulting in water damage throughout your kitchen. It is important to remain mindful of situations that can cause your refrigerator to leak and catch water damage as soon as it forms.

Most Water Damage Begins Unnoticed Behind the Appliance.

When you are around your refrigerator, you are probably not looking for leaks. Refrigerator leaks tend to start small and gradually grow to become a bigger problem. You might experience a leak coming from the ice maker, a leaky hose, or the water hookup. 

Generally, any leaks coming from an ice maker are the result of built-up condensation and/or a faulty hookup. This can block the draining system and end up leaking through the inside of your fridge and the seals. In addition, a leaky hose can be the result of having the refrigerator pushed up too close against the wall, bending the hose and causing a break and subsequent leak.

When connecting water lines to your refrigerator, make sure not to push it as far back as possible to avoid damaging the hose or line. The water hookup can sometimes spring a leak or may drip, which can go unseen for months and eventually cause major problems including a very nasty mold situation.

Overtime, water leaks can lead to very costly repairs. Depending on the type of leak, you can experience rotting floorboards, mold build up, or a flooded basement. A strong indicator of water damage is wood flooring that separates and warps, or tiles that become loose. It is important to repair or replace the floor quickly to prevent mold from growing in the area.

Sump Pump Maintenance Checklist

4/22/2022 (Permalink)

Maintaining your sump pump could potentially save thousands in water damage.

When was the last time you maintained your sump pump?  Here are some tips to show your sump pump some love and keep your basement dry as we enter the rainy season of spring.

1. Make sure your sump pump is totally upright. Your sump pump should be sitting on solid, even ground. Any sort of leaning can shift the water in the pump’s pit and put unnecessary pressure on its components.
2. Open it up. Take the cover off the sump pump pit or basin and have a look inside. Clear any debris, mud or rocks that you find, as any foreign items can clog your sump pump and cause an overflow.
3. Double-check the drain hose. Check to make sure the drain hose is connected, and that it’s not blocked or frozen. A clogged drain hose can cause your sump pump to run continuously, as it won’t be able to dispose of the water that’s filled its pit.
4. Clear out the inlet screen. Make sure the inlet screen is allowing water to enter your sump pump’s pit. If your inlet screen is blocked, water won’t be able to make its way into the sump pump’s pit and could lead to a basement flood.
5. Keep it afloat. Your sump pump’s float controls when it will turn on and pump excess water out. Make sure the float component can move freely and isn’t blocked. A malfunctioning float can cause your pump to not run when it’s supposed to, or run constantly, eventually burning out your pump’s engine.
6. Make sure it’s flowing away from your house. The next time you hear your sump pump running, go outside and make sure its discharge pipe is pumping the water away from your home at a safe distance. If it’s too close, the water could seep back into your pump, causing your pump to run continuously and inefficiently. The more your sump pump runs, the more likely it is to burn out early in its life span. 
   While you don’t want your discharge pipe too close to your house, shed, garage or other structure, make sure it does stay on your property. You’ll have some unhappy neighbors if your sump pump is pushing your excess water onto their lot.
7. Give your sump pump a test run. Fill the pit with a bucket of water to turn your pump on. Watch it carefully to see if it’s getting rid of the water, then check the discharge pipe outside to make sure it’s disposed of properly. If the pump doesn’t run, make sure it’s plugged in and its power cord is in working order.
8. Plan for the unexpected. Having a backup battery or generator can be crucial if a strong rain storm comes complete with a power outage. And eventually, your sump pump may give out without the help of a power outage. To avoid the stress of trying to buy and install a new sump pump while the water seeps closer and closer to your basement, have a backup sump pump handy — and be sure to test it regularly, too.
9. Call a professional. You’ve checked the power cords, discharge pipe, inlet screen and every other piece of the pump, but still can’t figure out what’s wrong. It’s time to call a professional! Risking your basement and everything else in it isn’t worth maintaining your pride as a handyman or woman — get it fixed and fast!

If worse comes to worst, and you do have a backup and need assistance with damage from water or sewage, call SERVPRO of Piatt/DeWitt Counties for 24/7 help at 217-935-2992.

Piatt/DeWitt Residents. We Specialize in Flooded Basement Cleanup and Restoration!

4/20/2022 (Permalink)

This Piatt/DeWitt home's basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flood because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including:

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - 217-935-2992

If flooded water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home's structure. Remember, the longer you wait, the worse the problem will get. 

The bottom line: a flooded basement can jeopardize your health, safety, and your home's integrity. It's worth making a call to SERVPRO of Piatt/DeWitt Counties and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are available 24 hours/7 days per week
• We're a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly - One Less Thing For You To Worry About
• Our Technicians are Highly-Trained in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspections and Extraction Equipment

Basement Flooded? Call Us Today - We're Ready To Help 217-935-2992

Prevent Mold After Water Damage

3/31/2022 (Permalink)

Water damage is important to leave to professionals as any moisture left over can cause mold. Mold growth can start as soon as 24-48 hours after water damage. That's why it's important to act quickly and in most cases, call a professional to prevent secondary water damage and future concerns over mold.

There are several steps to take during a water damage situation:

1. Remove all water
2. Remove any wet material
3. Dry remaining wet surfaces
4. Sanitize all impacted surfaces. 

If the water damage is not caught in time or the cleanup was not sufficient and there are concerns over mold growth there are important steps to take to mitigate additional mold growth. 

Mold is a common home invader that favors moist, dark conditions. Finding it growing in your home or apartment is nothing to be ashamed of, but you need to act as soon as possible. 

1. Assess the issue. What you think is mold could just be mildew. While they are both fungi caused by mold spores, the treatment methods are different. Mold is typically black or green in color and might have a fuzzy or slimy texture. Mildew on the other hand is usually white, gray, or yellow. Additionally, you must assess the breadth of the issue.
2. If you're living in an apartment call your landlord. Depending on the nature of the issue, mold clean up might be an issue for your landlord or property manager to resolve. Either way, it is in your best interest to inform them of the issue as soon as you can. Include pictures of the mold in your text or email.
3. Once your landlord arrives, you should work with them to figure out what is causing the mold. If the mold is a result of a leaky pipe or other internal water issue, then your landlord should take responsibility for resolving the issue.
4. Enlist in Professional Help. If the mold contamination is, in fact, your responsibility then it is a good idea to enlist professional assistance. This is especially true for larger mold issues. Mold tends to dig deep roots and can be exceedingly difficult to purge completely without the help of mold remediation professionals.

Do not allow mold to grow in your apartment and become a bigger issue than it needs to be. Resolve the issue quickly and efficiently by contacting your local mold remediation specialists here at SERVPRO of Piatt/DeWitt Counties.

Safety After a Water Loss

3/31/2022 (Permalink)

Numerous potential safety hazards exist in performing water cleanup and restoration projects. In water damages, our team at SERVPRO of Piatt/DeWitt Counties may be working in dark, hard-to-reach areas. Safety concerns must be taken seriously and properly addressed before proceeding with emergency services and restoration work.

Safety is our number one concern and everyone’s responsibility on a water damage work site. Water damage safety includes protecting employees as well as making sure residents and owners are not in working areas of the property.

In addition, SERVPRO of Piatt/DeWitt Counties follows the IICRC S500 Standard and Reference Guide for Professional Water Damage Restoration, informing and protecting occupants from whatever safety issues may arise during a project.

A hazard is anything that may cause harm or pose a threat to life, health, property, or the environment. Water restorers must first identify all potential hazards currently within the home or business. This requires an in-depth understanding of the type of hazards commonly found in a water-damaged environment such as electrical hazards, structural hazards, and biological hazards. 

Identifying Hazards

To properly protect anyone present on a jobsite, SERVPRO of Piatt/DeWitt Counties identifies hazards at the onset of each project.

We look for potential hazards within the building, as well as any processes or activities that will expose workers or bystanders to harm. Some considerations examined at this time would include, but are not limited to, the following:

• Overhead hazards, such as ceilings, filled with water that may collapse
• Electrical shock hazards due to water intruding electrical systems
• Slip, trip, and fall hazards possibly due to wet floors or deteriorated wood subfloors
• Contaminated water
• Inadequate lighting hazards
• Occupant or bystander safety during work activities and/or unauthorized entry 

Consider At-Risk Individuals

SERVPRO of Piatt/DeWitt Counties considers whether the occupants of a water-damaged structure are exposed to health hazards. If any occupants are either very young (under two years of age) or very old, and if any occupants have a history of respiratory disease, allergies, or have recently been ill, precautions should be taken for their health.

Mold and other microorganisms that grow in damp, humid conditions may cause health effects. Advise potentially at-risk customers that they should leave the affected work area and possibly leave adjacent areas when mold is present or the water source is contaminated.

Focus On the Differentiators

Every water damage restoration project is different. The building or structure provides variables that may change with every project, such as the electrical system, type of building materials, or hazardous materials in the building.

The water loss itself provides variables, such as the sanitation of the water, hazardous substances in the water, length of time the water has been in the structure, and presence of mold contamination. Our team makes identifying and resolving safety hazards a top priority before proceeding with any project.

Observing appropriate safety procedures will help keep employees stay safe and healthy while they work in unsafe and unhealthy environments as part of their job.

The Federal Occupational Safety and Health Administration (OSHA) establishes uniform and comprehensive provisions to protect workers against workplace safety risks and health hazards.

SERVPRO of Piatt/DeWitt Counties as a team is responsible to provide a safe work environment for employees by establishing safety programs, training employees in safety procedures, and providing them with appropriate personal protective equipment (PPE).

Floods in Piatt/DeWitt Counties

3/9/2022 (Permalink)

As we head into Spring and Summer, SERVPRO of Piatt/DeWitt Counties, wants to be a resource and provide some helpful tips to prepare for a storm, and avoid extreme water damage within your control.

5 Tips Before a Flood

1. Prepare a storm emergency kit.
2. Get a battery backup for your sump pump.
3. Find out about your home insurance and what it covers. Get Flood insurance.
4. Elevate items stored in your basement.
5. Waterproof important documents.

During a flood, get to higher ground and do not walk-through flowing water.

5 Tips after a Flood

1. If there is sewer or black water in your home, do not make contact with it.
2. Avoid electrical devices and sockets if the items or room is wet.
3. If there is water damage inside your home, call your insurance agent right away.
4. Take photos or videos to document your damage.
5. Call a restoration company to help clean and restore your home!

If you decide to clean up on your own, please be careful. Do not use a household vacuum to remove water.

Space Heater Safety

2/28/2022 (Permalink)

When the temperature drops, portable space heaters can be a convenient source of supplemental heat for your home. But as reports of triggered house fires continue to grab headlines, many people are wondering: are portable heaters dangerous? No, unless yours is very old or you are using it incorrectly. According to the NFPA in 2018 heating equipment was the second-leading cause of U.S. home fires and the third-leading cause of home fire deaths. 

Space Heater Safety Tips 

• Do not plug them into a power strip! Space heaters should be plugged directly into a wall outlet. Do not plug any other electrical devices into the same outlet as the heater. Because of the energy load and extra electrical current flow that a space heater generates, if it is plugged into a power strip, it could overheat and result in a fire. 
• Always read and follow the instructions and heed warning labels. 
• Don't leave a space heater on while you are sleeping. 
• it is plugged in. 
• Space heaters are only meant to provide supplemental heating, no cooking, drying clothing or thawing frozen pipes. 
• Position your space heaters so that they are at least three feet away from anything that can burn such as furniture, drapes, pillows, bedding and paper. 
• Position space heaters on the floor where the surface is level and flat. 
• Keep heaters away from high foot-traffic areas to reduce the chance of them being tripped over and/or otherwise being kicked over. 
• Do not put space heaters on chairs, furniture, counters or tables where they will be unstable and/or could overheat and catch fire. 
• Don not put anything over the top of a space heater. 
• Unplug space heaters when not in use. 
• Purchase a heater with tip-over protection, which means the space heater will automatically shut off if it is tipped over. 
• Purchase a heater with overheat protection, which means the space heater will automatically shut off if its internal components get too hot. 

Water Damage from Melting Snow

2/27/2022 (Permalink)

Living in the Midwest has taught us that one minute it could be significant snowstorms, and the next, it will be direct sunlight as if nothing had happened. People don’t connect with snow melting, and flooding issues as these types of floods aren’t as common. Flooding doesn’t occur unless the ice freezes near the structure, creating tiny cracks in the foundation. The problem begins when the chilly weather subsides, and now you have the perfect doorway into your home as water has a way to seep into the house.

Water Damage to the Carpets

During the winter, the water will seep into the cracks, which cause water damage to the drywall, flooring, or carpets. When it’s cold outside, we usually keep the temperature of our homes warmer than usual which helps microbial growth if the water reaches the carpet. The development will thrive in these conditions, especially if the homeowners don’t allow proper ventilation outwards. Still, if you follow these tips, you can help prevent unwanted disasters.

Tip 1: Be Strategic with Shoveling

When shoveling, you should be strategic in creating a pathway for the water to flow once it starts to melt. Meaning if your home is on a hill, find a way that eliminates the risk of large amounts of water-absorbing around the foundation of your home.

Tip 2: Clear Excessive Snow off of the Roof

When you don’t adequately remove the snow off of your roof, you are running the risk of having a ceiling collapse or, even worse, the creation of ice dams. When trying to prevent these ice dams, we advise you to get all snow off first and then get on the roof to evaluate the drains. This ensures you can clear any frozen blockage, which stops the problem before it begins.

Tip 3: Check Sump Pump

You can test your sump pump by pouring a bucket of water into the pump, which displays if it is working. Performing routine testing, you can help prevent flooding of the crawlspaces, around the foundation, and in the basement.

We have received a couple of samples of warmer days ahead on the bright side. Spring is right around the corner, which means even more ways for water to create problems for your home!

Why Customer Service is SERVPRO of Piatt/DeWitt Counties #1 Concern

2/26/2022 (Permalink)

If you listed all the restoration companies in your area you would see many similarities. They all have a crew, vehicles, equipment, and technology, but what sets SERVPRO of Piatt/DeWitt Counties apart is our great customer service!

We understand that when a customer calls us, their home or business is in trouble. Once we start a job we want all of our customers to feel confident in our services and team. 

No matter how big or small the job is, our team members will arrive on-time with confidence and explain the entire process to our customers and answer any questions they may have to ease the stress that was caused by fire, water, or mold. SERVPRO understands your time is valuable and every second matters when it comes to restoration. 

At SERVPRO of Piatt/DeWitt Counties, we also strive to be polite, compassionate and show care to both the issue at hand and your property. Asking permission is our number one way of ensuring we do not overstep in our client’s homes or places of business. Our team members are trained to never enter a room or touch items unless we have confirmation that we are allowed to do so. We want all clients to be able to trust our team while on their property. Once the job is complete we will leave your property "Like it never even happened."

To see the SERVPRO® difference, call us at 217-935-2992 and if you have experienced our great customer service leave us a review here! 

When Lightning Strikes!

2/23/2022 (Permalink)

Storms can produce lightning which can cause damage and even start fires.

The chances of you getting struck by lightning are slim; about 1 in every 500,000.  However, the likelihood of your house getting struck by lightning isn't as unreasonable; about 1 in every 200.  Although the majority of people may go their entire lives without having to worry about lightning

The majority of lightning damage begins during the spring season and peaks in the summer.  These statistics may serve as encouragement to prepare your home from lightning strikes this season.  Here are some things you may not have known about lightning damage:

• Lightning damage doesn't always occur as a result of a direct hit.  When lightning strikes the ground, it can travel through metal pipes or electrical wiring to your home.  This generally causes the electrical outlets to blow and requires all new wiring throughout the house.
• In 2019, lightning strikes, whether direct or secondary hits, caused 20 deaths and 100 injuries in the United States.
• Around 19% of fires caused by lightning directly affect homes.
• The majority of lightning damage occurs during the months of June, July, and August.

How To Minimize the Damaged Caused To Your Home Due To Lightning

• Unplug electrical wiring from all outlets throughout the house.
• Failing to do so can not only cause your outlets to fry, but also the electronics plugged into them.
• Installing surge protectors may also protect your outlets.
• Installing a lightning rod may redirect the bolt to prevent it from striking your house.
• Ensuring that your home has functioning smoke detectors will assist in notifying you if a fire has started due to the powerful bolt of electricity.
• Consider adding lightning damage to your home or renters insurance in case of an emergency.

Although repairing damages due to any natural disaster isn't ideal, and taking preventative measures is inconvenient, accidents are sure to happen. 

Why Customer Service is SERVPRO of Piatt/DeWitt Counties #1 Concern

2/21/2022 (Permalink)

If you listed all the restoration companies in your area you would see many similarities. They all have a crew, vehicles, equipment, and technology, but what sets SERVPRO of Piatt/DeWitt Counties apart is our great customer service!

We understand that when a customer calls us, their home or business is in trouble. Once we start a job we want all of our customers to feel confident in our services and team. 

No matter how big or small the job is, our team members will arrive on-time with confidence and explain the entire process to our customers and answer any questions they may have to ease the stress that was caused by fire, water, or mold. SERVPRO understands your time is valuable and every second matters when it comes to restoration. 

At SERVPRO of Piatt/DeWitt Counties, we also strive to be polite, compassionate and show care to both the issue at hand and your property. Asking permission is our number one way of ensuring we do not overstep in our client’s homes or places of business. Our team members are trained to never enter a room or touch items unless we have confirmation that we are allowed to do so. We want all clients to be able to trust our team while on their property. Once the job is complete we will leave your property "Like it never even happened."

To see the SERVPRO® difference, call us at 217-935-2992 and if you have experienced our great customer service leave us a review here! 

P.A.S.S. Method

2/21/2022 (Permalink)

Would you know how to stop a fire at a moment's notice? If you have never operated a fire extinguisher, you should read closely as we go through the P.A.S.S. method. By following these four easy steps, you can ensure that you keep your property safe from a potential complete loss. 

Pull the pin. When the pin is pulled, it will also break the tamper seal.

Aim low; the hottest part of the fire is at the base of the fire. That means that when directing the extinguisher, you should aim towards the base/ hottest part of the fire. 

Squeeze the handle. This will send the extinguishing agent into the fire, which ultimately ends the fire.

Sweep from side to side. It is best not to let go of the handle when directing the agent until the fire appears to be out.

You can save your property from a potential complete loss by learning these quick and easy tips on operating an extinguisher. If the fire grows out of control, leave the property immediately. If you need our fire restoration services, don't hesitate to get in touch with SERVPRO of Piatt/DeWitt Counties.

Why SERVPRO? Residential Services

2/2/2022 (Permalink)

In need of residential services? At SERVPRO, every loss is supervised by a residential operations manager to help ensure seamless communication and timely mitigation.
What residential services does SERVPRO provide?
Life happens. Kids spill drinks, pets have accidents, and homes get dirty. We offer cleaning services ranging from air duct cleaning to removing biohazard contaminants. Our residential cleaning services will not only ease the burden of the constant maintenance of your home but will also create a safe, clean, and comfortable living environment for your family.
Among our residential services, we include Air Ducts and HVAC, Biohazard material cleaning, Carpet, and Upholstery cleaning, Ceiling, walls, and hard floors, Drapes and blinds, Odor removal and deodorization, Sewage and toilet overflow, Trauma and crime scene, vandalism, and graffiti.
Daily issues might affect your residence, but SERVPRO of Piatt/DeWitt Counties is here to address those situations. Fire, Water, and Mold Restoration are the cornerstones of our business. We are dedicated to being faster to any-sized disaster. Our focus on training ensures we have the expertise and skills needed to promptly restore your property right the first time.
Why SERVPRO? For Residential Services, because our professionals can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low if this is the issue.
SERVPRO of Piatt/DeWitt Counties can provide a full range of residential services that will bring your property back to full functionality.

Flood Water Cleaning

2/2/2022 (Permalink)

After a flood in Piatt or DeWitt County, you are probably worried that your home will never smell the same again. You are right to be concerned about this, but it is possible to prevent and remove odors from water contamination and mold growth after a storm. The secret to success is twofold: start immediately and clean effectively.

1. Start Cleanup Immediately

When there is a flood, your home and personal belongings are at risk from water damage itself, but also biohazards like sewage and other contaminants in the water. Flood water from a storm is often referred to as "black water" for this reason. Mold growth can also begin within 48 hours.

As time passes, materials exposed to flood water are absorbing the liquid and all its microscopic contents. The risk of structural damage increases, but also extended exposure to contamination makes it more difficult to save and clean materials the right way. After mold colonies form, mold remediation is needed, and the overall cleanup becomes costlier as containment becomes important to prevent the spread of mold spores and more colonies.

2. Clean the Right Way

Each item exposed to water will be different in how it should be treated after a flood. Some items may need to be disposed of, such as carpet padding, but some items can be disinfected and saved, like carpet. Trained experts are knowledgeable about the cleaning process and can help your family with effective cleaning of your home after a flood.

No matter where you are, mold spores are in the air. That's very normal. The problem comes when materials don't dry thoroughly, and those spores form colonies of mold. It's very difficult to clean deeply rooted mold growth from porous materials, but the combination of containment, thorough drying techniques, and antimicrobials is the key to solving the problem and preventing odors from coming back.

Flood water cleaning may seem overwhelming, but there is help. Flood restoration specialists have the resources and training to remove water quickly, clean materials thoroughly, and dry your home completely. Look for specialists with IICRC training to ensure effective odor removal techniques are used.

If you have odors or other issues caused by flooding, call the professionals at SERVPRO of Piatt/DeWitt Counties. 217-935-2992

How Fire Damage Can Lead to Water Damage

1/31/2022 (Permalink)

Water used in firefighting efforts can cause additional damage to the structure.

When a fire occurs, many are concerned with the potential of catastrophic. But did you know that water damage can occur as a result of fire damage?
• A fire will remove most or all insulation from walls which in turn causes condensation on interior surfaces like windows and ceilings. Condensation on windows and ceilings may drip down onto furniture and floors.

• Firefighting efforts can cause water damage to a structure during the firefighting process. Even if fire sprinkler systems are working correctly, they are designed to extinguish a fire - not to prevent water from entering your home.

When the fire department leaves, there is still plenty of work to get you back to “Like it never even happened.” Water used in the firefighting efforts will still need to be dried and extracted so that fire damage restoration can occur.
At SERVPRO, we work diligently to help prevent water damage and to respond quickly when it occurs. We offer premier water damage fire cleanup and fire restoration services in Piatt and DeWitt Counties. Contact SERVPRO of Piatt/DeWitt Counties at 217-935-2992.

3 Commercial Water Damage Claims That Might Not Be Covered

1/17/2022 (Permalink)

Commercial Water damage repairs cost a lot of money for a handful of businesses in Piatt and DeWitt County.  There are several water-related damages that are exempt from standard commercial property policies. Here are a few damages that could cost business owners to pay out of pocket after water damage-related incidents.  

Flood Water Damage

Floods can be devastating to companies, and while insurance can cover some of the costs, there are some that are not recoverable. Here are four ways that flood damage will negatively impact businesses

• Loss of Revenue
• Business Premises Closure
• Loss of Power and Data
• Stock and asset losses

Flood damage is not covered by most commercial property insurance plans. As a result, business owners may want to consider purchasing commercial flood insurance to help protect their company from future flood water damage repair costs.

Damage Caused By Slow Leaks 

Most insurance policies only cover "sudden and unintentional" damage, not regular plumbing maintenance. Business owners who ignore an apparent slow leak for long periods before the water damage reaches dangerous levels can face a liability dispute, according to insurance executives.

Freezing Pipes

Many commercial water damage claims are the result of frozen water pipes. When a pipe freezes, water may slow to a trickle or not flow at all. Unfortunately, the pressure inside the pipe from expanding ice may eventually cause the pipe to burst.

Most commercial insurance policies will cover damage from a frozen pipe burst. However, if a business owner failed to protect their business, the insurance may not accept the claim. Usually, policies require that heat be maintained inside the business property. Some policies require that maintain a certain temperature. If the business owners did not take care to repair the commercial property to avoid freezing, they may not be eligible for insurance coverage. This includes water damage clean-up, water damage repairs, drying/dehumidification, water removal/water extraction, or household appliances.

Electronics Fires Are a Risk for Most Homes

1/10/2022 (Permalink)

Fires caused by electronics are on the rise in household across the country. More and more homes are investing in various types of electronics, all in need of charging at one point or another, and often left unattended while they’re charging. While there are basic safety habits that we should follow for these devices, most of us disregard these habits and put our homes at risk. When a house fire caused by electronics occurs, and the recovery process can be tough.

Preventing a house fire from electronics

Computer, tablet, and cell phone chargers need space for air circulation, as they put off a substantial amount of heat during charging cycles which must be dispersed with the right amount of ventilation. Unfortunately, it’s not uncommon for people to put these chargers by their beds, surrounded by flammable items which can cause significant heat. Devices that are covered up and not able to “breathe” can build up the heat and ignite a fire; often when no one is home to quickly extinguish the flames or asleep and unaware a fire has started. The lithium-ion batteries in these devices have containers that are pressurized and can rupture if the temperature goes up too fast or melt if they are heated for a long time. Many people think electronics fires are caused by faulty chargers, but these fires can happen when devices are on a charger or not. Following basic safety rules can protect your home from a house fire. Fire damage in your home from your electronic devices is almost entirely avoidable with a little diligence in following safety rules. Not charging your phone in or by your bed, and making sure all devices are on a hard, flat surface while charging helps avoid these disasters. Also keeping any charging electronic uncovered to allow for proper air circulation helps with overheating and potential fire damage.

If you experience an electronics fire

If you experience fire from an overheated cell phone, tablet, or other devices, there’s additional clean-up to face once the flames are extinguished. It’s best to leave the cleanup to the professionals at SERVPRO of Piatt/DeWitt Counties. SERVPRO has the training to know how to clean up your home after a fire of any kind and understand the special challenges of fires caused by electronics.

When electronics burn, they emit particles like those from burning plastics which become electrically charged are known as ionization. The particles can adhere to surfaces and can be a challenge to clean. At SERVPRO, we understand that because of this; clean up after an electronics fire takes special care to not only get rid of the smoke particles, but to eliminate the acrid smell that accompanies burned plastics. Our highly trained technicians use advanced technology to clean your home, remove the damaged electronics, and address any odor issues to restore your home to pre-fire conditions. When a SERVPRO technician arrives on the scene, they’ll do a comprehensive job evaluating the situation, providing you with a clear plan ahead of time so you know exactly what to expect.

Contact us when you need help

You can rest assured that your home can be cleaned and restored by our staff thoroughly when you reach out to us at (217) 935-2992. We’re available 24/7 to help you recover from a fire caused by electronics.

High Wind Safety

1/10/2022 (Permalink)

Here in Central Illinois, we often see experience high winds. Check out these tips to stay safe when the wind starts blowing.

Damaging winds or “straight-line” winds

These wind types can be classified as those exceeding 50-60mph. Winds of this extremity can occur during a severe thunderstorm or strong weather system. During an especially strong thunderstorm, the winds could exceed a devastating 100mph. These extreme types of winds can blow small to large objects around and cause extensive destruction to anything that lie in their path. If necessary, follow the following tips to prepare and protect yourself from wind damage.

Find shelter. Have an established location in your home that you can take cover in. These shelter locations should be away from any windows or glass doors, preferably in the middle of your home or basement. For those who are living in mobile homes, evacuation is necessary as mobile homes are susceptible to being overturned and punctured by high winds.

Protect your property. If strong winds are near or approaching, move garbage cans, outdoor furniture, grills and any other items that could be potentially dangerous if blown over into your home or garage. Vehicles should be stored in a garage and boats should be docked or tied up securely. 

Power lines. High winds have the potential to lead to fallen power lines. It is extremely important to not try to free lines or remove debris – call and report them.  “Stay Away and Stay Alive.” If you witness or come across someone who may have been shocked do not try to touch them – you could also fall victim to electrocution. Call 911 and get them the right attention as quickly as possible. If for any reason a power line falls onto your car, stay inside the vehicle and do not touch any metal framing inside of your vehicle. It is important to not exit the car unless it catches on fire – if you must do so, do not step out – but rather jump out without touching any metal portions of the interior/exterior.

Driving in high speed winds. If for any reason you are driving through high speed winds, keep both hands on the wheel (wind can jerk and pull your wheel around) and immediately reduce your speed. If winds are severe enough, turn on your hazard lights, pull onto the shoulder of the road, and do not return to driving until the conditions subside.

If your home or business has experienced property damage due to high winds, make sure to call SERVPRO of Piatt/DeWitt Counties at (217) 935-2992 and get our specialists on the line. 24/7 Emergency Services and board up services are available to protect your property from further damage and to prevent any secondary damages.

Water Stains on Your Ceiling?

1/5/2022 (Permalink)

Water stains aren’t something to ignore. Instead, they are indicators of an urgent matter!

If you see water stain(s) on your ceiling, you should request help promptly.

Water stains can mean:

• Leaky pipe(s)
• Old caulking
• Problem with roof
• Poor insulation

Whatever is above your ceiling is typically the source of the moisture issue. Is your property’s roof or a bathroom above the water stain? That may just be the source of the problem. However, if you cannot determine a water source above the stain, you may have a leaky pipe.

Water seepage from old caulking, or piping in disrepair are other common sources of water stains. It’s very important that damaged or old pipes are replaced to avoid leaking or “sweating.”

After a snowstorm or even a rain downpour, water stains can show up on your ceiling. For instance, rain can leak through from the gutter. Therefore, you have a roofing issue upon your property.

However, if an ice dam forms on your roof and water is able to seep in, it’s a good indicator of a need to improve the insulation.

Sometimes, a professional may need to remove a portion of the ceiling, and possibly the wall, to completely restore and fix the affected area for good.

Remember, deal with the stain in a very timely manner! Applying a quick coat of paint over the stain can make a temporarily, cosmetic difference, but often time, the stain will bleed right through the new paint.

Instead, call a professional to ensure the source of the water is correctly identified and handled properly. Ignoring the issue can lead to expensive repairs! It’s much better to catch the problem sooner than having to have sections of your ceiling teared down and replaced.

Call us, SERVPRO of Piatt/DeWitt Counties, to have water stains in your home or office checked out. We are the area’s water damage experts and are always “Faster to any size disaster.”

Call us with any needs or questions at (217)935-2992.

Key Differences Between Storm Damage and Flooding

12/27/2021 (Permalink)

It's a scenario that no business owner wants to encounter: You come to work one day and find water on the floor or dripping from the ceiling. Not only do you worry about the cost and inconvenience of cleaning it up and making repairs, but there's a chance it'll interrupt your operations. Flood damage can be severe, but incoming water doesn't necessarily have to cause widespread problems. It's important to make a distinction between a flood and damage from a storm.

Prevention Tips

There are ways you can minimize the risk of flooding in your Piatt and DeWitt County office. Keeping water out of the building will help safeguard building materials, electronic equipment, documents and more. Look at the following safety measures:

• Install a backflow system in the plumbing.
• Have a sump pump in the lower levels of the facility.
• Check pipes and the roof for leaks.
• Make sure water is draining away from the building.

Storm Damage
Heavy rains and other severe weather such as thunderstorms or hail can cause significant storm damage. High winds can damage the roof and tear off the siding. Wind gusts can even knock over trees onto the building. Rain can come into the office through cracks in the foundation or gaps in windows. All of these factors can destroy drywall, flooring and other building materials. Without the help of a professional disaster cleanup team, you face a lengthy recovery process.

Floods
Flood damage can come from both storms and from other causes. While incoming rain and overflowing waterways certainly pose dangers,  your office may be prone to floods from other sources such as a sewer backup, the main water line break or bursting pipes. Floods from these culprits can sometimes be more severe because you may not immediately detect them.
Whether your building has suffered flood damage from a storm or a malfunctioning system in the office, you need to act fast. Call SERVPRO of Piatt/DeWitt Counties at (217)935-2992.

Sprinkler Activation: Causes and a Plan for Action

11/30/2021 (Permalink)

According to AAA Fire Protection, 91% of sprinklers do activate when they are supposed to, approximately 9% of the time they are ineffective. Why? It’s a combination of things, including systems that have been turned off due to inactivity, conditions in the building or a lack of understanding the systems platforms.

Most Common Causes for Sprinkler System Failure or Malfunction:

1. Corrosion

Corrosion or damage to the pipes that send the water where it needs to go can impact the ability of the fire sprinkler system to deliver life-saving water when it is needed the most. The minerals and additives in water have a bad habit of eating away at pipes, causing leaks and a lack of pressure at a dangerous time. Regular maintenance reviews by your professional fire protection partner and rigorous testing are the best ways to ensure that your system is in full working order.

1. Freezing

Depending on where your business resides, freezing can be a big problem for sprinkler systems. They are often piped through industrial areas that may or may not have adequate insulation. Frozen sprinkler lines can lead to ice build ups. These build ups can expand within the pipes; causing cracks, pipe breaks and a lack of water pressure.

3. Overheating

Your office staff is unlikely to be thrilled if the air conditioner goes out, and they are suddenly drenched in water on one of the hottest days of the year! When you are defining your fire sprinkler tolerances, be sure to keep in mind the maximum internal temperature that is possible or probable before setting the “tolerances” for your fire protection system.

1. Poor Installation Or Damage

Poor installation practices and the lack of a structured review process together can make for an inexcusably poor fire sprinkler system. Working with a trusted sprinkler service provider can help to give you piece of mind that you need; knowing that you have been proactive in protecting both your employees and your investment. 

NFPA research states that the United States Fire Sprinklers Market is expected to grow from a $4.3 billion in 2019 to $7.2 billion in 2025. Fire protection systems are now mandated in all new commercial construction. In the event of a fire, properly working sprinkler systems can both protect your facility and save lives.

Whether it’s a working fire or malfunction, sprinkler systems can release anywhere from 8-24 gallons per minute, depending on predetermined settings and the cause of activation. When these systems go off, an immediate plan of action is needed to extract and dry out your facility.

As a 24 hour emergency Fire & Water clean-up and restoration company, SERVPRO of Piatt/DeWitt Counties will respond quickly.  Helping to minimize business interruption and the costs associated with secondary damage.

When your business needs us, trust the SERVPRO name. Trust the experience. But foremost, trust that we care about getting your business back up and running fast. SERVPRO cares, let us help you today!

Commercial Dehumidification in Piatt and DeWitt Counties

11/25/2021 (Permalink)

We use equipment like this to dry and extract water from your home

If your business suffers water damage from an unexpected loss, here are some things to do until help arrives.

• Shut of the source of water if possible or contact a qualified party to stop the source.
• Turnoff circuit breakers for the affected areas of the building when safe from electrical shock.
• Remove as much excess water as possible.
• Place foil or wood blocks between furniture legs and carpet.
• Remove valuables, sensitive to moisture, to a safe place.

Know who to call:

SERVPRO of Brainerd and Park Rapids can perform an Emergency Ready Profile (ERP) of your business at no cost to you.  An ERP will leave you with important contact numbers at your fingertips.

Included in an ERP will be:

• Emergency Action Checklist
• Advanced Warning and Emergency Contacts
• Emergency Contacts
• Main Utility Information (Shut Off Locations)
• Primary Contact Information (Work Authorization Contact)
• Insurance Contact Information
• Miscellaneous Contact Information
• Property Overview
• Building Access Information

If you experience a catastrophic loss at your business, do you know who to call?  Call SERVPRO the company your insurance company TRUSTS.  We are a national provider for hundreds of insurance companies.  Don't wait until it's too late!

Concealed Property Damage Can Risk the Safety of your Facility

11/22/2021 (Permalink)

SERVPRO is here to help commercial facilities with unwanted property damage concerns; our crews provide immediate cleanup, restoration, and repairs to both big and small property disasters.

Offices, retail spaces and other commercial properties should be a safe environment for those who live and work there. During this challenging time many buildings have gone empty or with minimal occupancy, that can be a breeding ground for concealed property damage concerns. SERVPRO is here to help with a vast array of services to provide property cleanup, mitigation, disinfecting and restoration solutions for whatever crisis your building may be facing.

While SERVPRO has answers to help local property owners and managers deal with COVID-19 planning, using our proactive deep-cleaning and disinfectant services to provide the highest-standard of pathogen disinfecting with scalable options to meet every need both big and small. Our fast and professional property restoration team has been providing commercial damage cleanup and restoration services to local businesses and municipalities for decades. Our expert crews and managers are quickly able to assess the damage and create a unique plan for the most effective mitigation and restoration of your commercial property to get back on track.

Our priority is the safety of our staff and customers during the current pandemic crisis. Our team takes every precaution, always wearing proper PPE, performing regular health checkups and screenings, and taking every opportunity to promote safe distances during all customer interactions. SERVPRO professionals have specialized equipment and training to provide the highest level of commercial cleaning and sanitizing to maintain your safety.

Commercial properties are unique, SERVPRO has solutions for whatever big or small property disasters from fire, water, or storm damage your facility may be facing. We are also helping local businesses with COVID-19 contingency planning, including both routine and on-demand disinfecting services for both preventative and active COVID-19 cases. Our staff is ready to help your team with whatever issues they may be facing, and our professionals are available to answer questions and provide a no obligation estimate for your consideration. Commercial buildings contain a vast array of intricate systems; ventilation, plumbing, electric, communication and other working parts including equipment, supplies, furniture, and personal property. Unexpected water damage can go undetected or poor ventilation and high humidity can cause secondary damages including mold growth or structural damage.

SERVPRO Provides Emergency Mitigation and Restoration Services to Piatt and DeWitt County

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

• Mitigation efforts are meant to prevent further damage and loss from occurring due to the existing threat, thus increasing the overall amount of work that needs to be done during the restoration itself.
• Restoration is performed on items that could not be saved by mitigation efforts, and items that were damaged before the restoration company arrived. This step is often a longer process and may involve the complete replacement of floors, roofs, walls, and other portions of your business that have been too damaged to save.

SERVPRO Training and Tools Makes the Difference

The success of any property disaster recovery hinges on a quick and effective response, SERVPRO teams are prepared to assist during a property emergency with powerful and efficient tools and IICRC certified restoration specialists around-the-clock. The SERVPRO of Piatt/DeWitt Counties team has decades of experience and training to overcome the unique challenges that can come with large property disasters including keeping your operations running while cleaning and restoration is being performed.

Our team is highly qualified and trained in disaster restoration, damage mitigation, and construction. 

• We’re Faster to Any Size Disaster
• We provide 24-Hour Emergency Service
• We are a Trusted Leader in the Water Restoration Industry
• We are Locally Owned and Operated

Our experts will come in, assess your damage, and take the proper steps to limit damage. We work hand in hand with your insurance company to restore your home or business, “Like it never even happened.”

What We Do

11/19/2021 (Permalink)

Before working at SERVPRO of Piatt/DeWitt Counties I had never heard of the company, I had never had any reason to call SERVPRO or any other restoration company. I was lucky enough to never experience a fire, water damage, or even storm damage. If I were to experience something I would have been so lost. So here is a blog to help you out. 

So what is SERVPRO? 

Here at SERVPRO we are a restoration company, and offer many different services. 

Here is a list of things our company does on a day-to-day basis when dealing with restoration. 

• Fire, Smoke and Soot 

• When dealing with fire damage this is the process our technicians will go through to determine what type of fire took place and determine what proper restoration will go through. 

• Water removal and dehumidification 

• This process is done when there is unknown water damage and our technicians are finding the source of water. Our technicians use drying equipment that controls the temperature and humidity, minimizing secondary damage. 

• Mold mitigation and remediation

• This is when mold appears in your home or business and our technicians work to control mold contaminants while protecting the health and safety of building occupants

• Catastrophic storm response

• Storms like Hurricane Isabel, and Hurricane Irene SERVPRO is always “ready for whatever happens.” SERVPRO has mobilized teams across the country to travel as needed to support large storm events. 

• Pack-out and contents restoration

• A pack-out is the moving of a customer’s content to a secured storage location. For example, if a fire were to occur we would take all the belongings of a customer to clean. This helps reduce the risk of something getting damaged. 

This is just a list of things we do on an everyday basis for restoration needs. Hopefully this list helps you understand more if you were to experience a catastrophe. If you have any questions you can always call us at 217-935-2992.

Be Sure You’re Choosing a Certified Team of Restoration Experts

11/19/2021 (Permalink)

Let’s be honest. No homeowners like to think about needing the type of services we provide. But when they do, it’s because their homes have been severely damaged by fire, flooding or accidents.

The type of help homeowners needs when we are called home restoration. And its goal is to get the home back to its original state. While sometimes a mop, bucket and elbow grease are enough, in other circumstances, you need a team of experts to ensure your home can be restored.

When that happens, it’s important to understand the home restoration process—and why choosing the right team can be vital to you being happy with your results.

Damage Claims Are Common

According to the Insurance Information Institute, about one in 20 homeowners will need to file a home damage insurance claim every year. The statistic includes all causes of damage and doesn’t separate the claims based on whether they need restoration services.

We also have some statistics about individual types of disasters and issues, though. For example, about one out of every 350 American homeowners will deal with a fire damage claim each year, from causes ranging from storm and lightning damage to furnace fires.

When you think about the United States’ entire population, that statistic translates to millions of families. Some of these people will need to get help from a professional team. That’s when choosing a quality restoration company will make all the difference for you.

Our Training Matters

Beyond the training offered by SERVPRO at a national level, our technicians earn valuable certifications through the Institute of Inspection, Cleaning, and Restoration Certification. This non-profit group provides various certifications to ensure restoration and cleaning technicians can use the latest proven techniques when restoring your home.

If your home is damaged due to a fire or any other cause, you can always count on us for restoration assistance. We have teams who are available 24/7 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.

Is Your Water Damage Covered by Insurance?

11/2/2021 (Permalink)

Water damage is a common problem Piatt and DeWitt County homeowners face, and it takes many forms. From natural forces like hurricanes or flooding to internal issues like plumbing or gutter leaks, there are lots of ways for water to put a strain on your life.

One in every 50 homeowners experience some kind of water damage each year.

When your carpet is soggy or your basement is full of water, one of the first questions you need answered is whether your insurance policy will cover the damage. The short answer, unfortunately, is “it depends.” Let’s dig a little deeper.

What’s Covered?

First off, we should note that policies vary, so it’s important to know the details of your own homeowners insurance policy and to check things out with your agent when details become important. That being said, there are general standards about what may or may not be covered.

A handful of scenarios you can expect full coverage for include:

Sudden, accidental discharge. If leaky plumbing becomes an acute issue and suddenly there’s a burst pipe or broken supply hose, you should be covered.

Water damage cause by storms. As something over which you have no control, this is often covered by standard homeowners policies—your policy likely has separate provisions for coverage for your home and for your personal belongings.

What’s Not Covered?

Unresolved maintenance issues. Lack of maintenance essentially means you forfeit your right to coverage—damage caused by a long-term leak or flooring replacement due to a long-term toilet leak would fall under this category.

Replacing the source of damage. If your water heater bursts open suddenly, your policy may cover the damage it causes, but likely won’t pay for the replacement of the water heater itself. The same is true for plumbing, dishwashers and other similar sources.

What Else Can Be Covered?

Flood damage. Most standard homeowners policies do not include flood coverage, but it’s recommended (and in some cases, required) that you add flood insurance because of the increased risk.

Sewer overflow or backup. This dangerous, and frankly gross, damage may be covered with the addition of a rider or endorsement to your existing policy.

Whatever the cause and whatever the coverage, SERVPRO of Piatt/DeWitt Counties is available to help you get through your water damage woes. Contact us today to find out how we can get things dried up and set right.

What To Do Before Your Adjuster Arrives

9/15/2021 (Permalink)

Take these steps to maximize your insurance payout.

Things To Do Before The Adjuster Arrives

Flooding in your Piatt/DeWitt County home can be expensive to resolve. Your homeowner’s insurance is designed to help you cover it, but to get the settlement you need, you must take several steps. A home adjuster visits your home to examine the damage and decide how much your claim is worth. Here are a few things to do before the adjuster arrives that may maximize your payout.

Document the Damage

Your adjuster is going to walk through your home and assess the damage. Ideally, you would be able to trust this assessment, but it is helpful to document the damage on your own so that you have something to compare with the adjuster's observations. Your documentation should include the following items:

• Inventory of damaged items and the approximate cost of replacing them
• Photographs or videos of the damage
• List of structural damages
• Bills from emergency inspections and temporary repairs
  

Consult the Professionals

One of the first calls you make should be to water restoration experts. In addition to restoring your property, there are several benefits their services provide to help you with your insurance claim. They can conduct temporary repairs to keep the damage from spreading, and the itemized list of the repairs they make tells the home adjuster that you took proactive steps to minimize the problem. The proposed bid you get from the specialists can also speed up the processing of your claim adjustment.

Once you collect your lists and the itemized repair plans from the contractors, make a copy of everything so that you have it for your records. Fill out your claim correctly and completely. Detailed efficiency is the key to your success when filing a claim. The more information you can provide and the more helpful you can be to your home adjuster, the better chance you have of the insurance company honoring the claim you make.

Ways To Protect Your Building From Flood Damage

9/15/2021 (Permalink)

Flood waters like this can cause damage to your home or business

If you own a business, you know you need to protect your building from flood damage. Fortunately, there are a few ways that you can do this in Vermilion County.

Have a Plan
One of the most important ways you can protect your business from a flood is to have a clear plan for what happens if it is going to flood. This plan should:

• Be comprehensive
• Encompass before and after the flood
• Have vital information on what to do
  

Keep your flood plan on-hand or in an accessible place.

Keep Vital Information On-Hand
You will need to keep important information like insurance policies and the number of a storm damage remediation company in a separate location. This can help you get things started even before the floodwaters recede.

Prepare for Flooding
You can prepare for flooding by keeping some flood supplies on hand. You can easily store absorbent flood barriers and plastic sheeting.

Keep Electricity Away From Water
Whenever possible, move your electrical outlets to water safe heights. You should also keep all electronics like computers and printers off the floor. If it is safe and you suspect that it might flood, consider shutting down the power to any electronics and unplugging them. This will help to protect them against flood damage.

Use Flood-Resistant Landscaping and Materials
If you have the choice, choose flood-resistant materials to decorate your office. Most of these materials can survive around 72 hours in the event of a flood. This can save you time and money when you want to return to normal business operations.
Decorate your premises with native landscaping. Native plants help provide a barrier and can survive a flood if it is something normal for your area.

Seal the Cracks
Like using water-resistant materials, you can also help protect yourself by sealing any cracks in the outside of your building. This will keep water from seeping in.
Protecting yourself against flood damage is important in all areas. If you follow these suggestions, they can help you get back to business faster.

If your Piatt/DeWitt County building experiences water damage, call us at 217-935-2992.

Inspections and Maintenance Can Lower the Risk of Leaky Appliances Resulting in Water Issues

6/21/2021 (Permalink)

The dishwasher in your Piatt/DeWitt County residence certainly has made life a little easier than the tiresome hours that used to be spent in front of the sink hand cleaning every specific dish. While this appliance has offered much regarding efficiency and convenience, it is not entirely devoid of potential problems and threats to your home if it is not properly maintained.

One of the greatest risks that homeowners face with an aging dishwasher is water damages in their Piatt/DeWitt County house. From the simplest of mistakes that any user could make, to the literal degradation of the working parts that seal and operate your appliance, water damages are possible at any time. Avoiding these circumstances might seem impossible, but you can limit the possibility with some routine maintenance and repairs.

Many homeowners have this low appreciation for the appliances in their home, so much so that they react to the problems that their machines experience rather than checking them regularly for routine wear and tear concerns. Even an annual inspection can help to identify risks and potential problems and help you to avoid these concerns before they turn into substantial water loss events.

Sometimes, however, the dishwasher is not always the problem. User error has attributed to many water loss incidents in local homes as well, where the appliance did not get entirely closed or wedged open as the washing and rinsing cycles run. Several gallons of water can drain out onto the floors of the kitchen at this point, demanding immediate attention from competent restoration technicians like our SERVPRO team.

While initial assessment of the damage, however it originated, is critical to determining what must happen to restore it, this is a precursor to the work that must occur in that first visit. Extraction and even initial drying efforts can help to limit the widespread damage that weakens the structural elements of your home. Fast response from our SERVPRO technicians can help to reduce or even eliminate swelling and irreparable damage to flooring materials in this affected area of your home.

It might seem like there are so many threats to your home that are out of your control. Dishwasher concerns leading to water damages can often get avoided with the right precautionary measures and preventative maintenance, however. If you have a water emergency or require clean-up services in your home, do not hesitate to give our SERVPRO of Piatt/DeWitt Counties restoration specialists a call today at (217) 935-2992.

Protect Your Pets From a Fire

6/14/2021 (Permalink)

Help to save your pets and consider these tips when leaving your home
Keep pets close to the entrances while you're away from home.
Keep your pet collars and leashes ready in case your pet needs to be saved by firefighters
When you leave your pets home alone, keep them in areas or rooms near the exits where the firefighters can quickly spot them.

Save rescuers time by attaching the pet warning window to the cling and write down the number of pets inside your house and connect the static cling to the front door.

Prevent Your Pets from Starting Fires
The National Fire Protection Association estimates that almost 1,000 home fires are accidentally caused every year by pet owners. The American Kennel Club and ADT Security Services have joined forces to provide the following tips:

• Extinguish Open Flames
Pets are typically curious about cooking appliances, candles, or even a fire in your fireplace. Ensure that your pet is not left unattended by an open flame and ensure that any open flame is absolutely extinguished before you leave your home.

• Remove the stove knobs
Be sure to remove the stove knobs or protect them with the covers before you leave the house-the stove or stove is the number one piece of equipment where your pet can start a fire.

• Invest in Flameless Candles
These candles have a light bulb rather than an open flame, and they take the danger of your pet knocking on a candle. Cats are famous for starting fire when their tails turn on lit candles.

• Protected Young Pets
Keep them protected from potential fire hazards when you're away from home, such as in cages or behind child gates in secure areas.

Our Fire Damage Restoration Services
Because each situation of smoke and fire damage is slightly different, each needs a unique solution tailored to particular circumstances. We have the tools, skills, and experience to repair fire and smoke damage. We will treat your family with love and respect, as well as your property with care.

Do you have questions about Fire, Smoke, or Soot Damage? Call the SERVPRO of Piatt/Dewitt Counties team today at (217) 935-2992

We Are Here To Help Piatt/DeWitt Counties

6/14/2021 (Permalink)

We have the rare opportunity to assist property owners in a number of ways here at SERVPRO of Piatt/DeWitt Counties. Disasters come in a variety of sizes and shapes. We've seen almost everything in our three decades of experience. We continue to learn new information even after decades of assisting our neighbors in Piatt and DeWitt County. However, there are a few disasters that we always deal with.

Water Damage 

Water damage may occur from a variety of sources. To name a few common causes, there are burst pipes, malfunctioning equipment, human error or negligence, and ground flooding. We have a plan to get you back to life “Like it never even happened,” regardless of the cause or the epic tale that explains it.

Fire and Smoke Restoration 

A fire can be a major annoyance, but it is not the end of the world. You'd be shocked how much of your personal property can be returned in certain cases. We will clean and deodorize everything in your home or company, including family heirlooms, papers, and even the walls.

Mold Remediation 

Mold can be a problem in our region of the country due to the naturally high levels of humidity. If water infiltration is not adequately addressed, mold can develop. We not only provide remediation facilities but also mold monitoring and preventative measures like crawl space moisture barrier installation.

Bio Hazard Clean Up 

This aspect of our work is unpleasant to discuss, but it is often important. We have the necessary training and expertise to properly clean up any environment where blood-borne pathogens may be present. Trauma and crime scene cleanup are examples of these events.

Trust the #1 Company In the Cleaning and Restoration Industry!

SERVPRO was named Entrepreneur Magazine’s  #1 Franchise in the cleaning and restoration industry for the 21st consecutive year! These aren't the only programs we have. To be honest, whatever man or nature can throw at a system, we can more than likely help restore it.  

How to Tackle Fire Damage and Save Money

6/14/2021 (Permalink)

Let’s face it. Just because it’s May doesn’t mean we have forgotten about those tumultuous holidays; Thanksgiving being that special time to fry your bird. Yes it can be tasty at times but it can also cause some havoc on your home. Fire damage may be something you have to deal with during these times. The U.S Fire Administration says about 2,000 Thanksgiving fires happen each year. Undoubtedly many of these cooks don’t have a handle on their turkey or their flames. House fires can be traumatizing for both you and your fowl. In some cases fire damage cannot be handled on your own.

Fire Damage

FEMA states that in any kind of disaster you and your family should always build an emergency kit and make a family communication plan in preparation. In cases of smaller fires take a look below on ways to DIY fire clean up.

If you decide you want to stay in your home after a fire, you need to make sure the fire damage was small enough to do so. Fumes and smoke can cause unlivable conditions for you and your family. Most likely if the fire was concentrated to a small area, like a stove, you should be fine. Yet it is highly recommended you call the fire department to make sure the fire didn’t spread through the walls or electrical outlets.

First Things First

Once you have an understanding of how extreme your fire damage is, you should start the cleanup immediately. Acquire gloves, masks and proper clothing to start this adventure. You must limit the movement in the home initially to reduce the amount of soot particles that can be embedded into other fabrics and furniture. This should include keeping your hands and shoes clean so as to not spread it further around the home. Cover all furniture with tarps and clean towels so no extra debris settles on them. This is where borrowing your grandmother’s plastic couch covers can come in handy. If you have any plants in the home they need fresh air too. Wipe the leaves with a damp towel and place outside for a couple hours, weather permitting. You must change your air filter as well as covering your vents. Wet cheese cloths over vents help capture those soot particles that may be traveling throughout your ventilation system.

Soot Clean Up

To begin your soot cleanup, it’s a wise idea to tackle as much soot as possible without water.  Fire damage can create inches of debris on household services.  Since soot contains oil, water can make the particles stain even further. Find a vacuum with a powerful cleaning nozzle and hold one inch above the soot to capture as much as possible.

Soot Clean Up

Soot cleanup from walls and ceilings can be a little tricky. Depending on the type of surface, like stated before, adding water can damage the surface further. Many specialty stores sell chemical sponges that clean up that soot quickly. Trisodium phosphate can be used as a cleaning agent as well. Combine one tablespoon with one gallon of water. Since it is a degreaser it can be used on countertops, plastics and walls. By combining trisodium phosphate with bleach it can also help with Mold Removal. For the first year after the fire be sure to change out your air filters every month.

Extinguish Clean Up

Putting out a fire can always be a scary experience. Having a fire extinguisher in the house is a must. The NFPA states “Install fire extinguishers close to an exit and keep your back to a clear exit when you use the device so you can make an easy escape if the fire cannot be controlled. If the room fills with smoke, leave immediately.”

After using an extinguisher you may have a mess on your hands. Most extinguishers use something called a dry chemical as their extinguishing agent. Take a vacuum to start the initial residue cleanup. A shop vacuum can be useful since they are so powerful.
– Use a wet rag and scrub brush to lift the residue from a mono ammonium phosphate extinguisher.

– Create a vinegar and water solution to lift remains from a sodium bicarbonate/potassium bicarbonate-based extinguisher. Using excess water may help lift the bicarbonate out of crevices.

– Water and soap can be used when dealing with foam based extinguishers. After a short time the residue will eventually evaporate.

Water Clean Up

In times of panic you may have used water to extinguish this fire. In turn you could have created some water damage. First thing you need to do is to mop up the standing water. Make sure to check your electrical outlets for water damaged. If they have been affected, turn off electric until a professional is able to deem it safe. After assessing which products are able to be saved start the drying process immediately. For the objects that still have soot on them, re-read the above statement on how to remove smoke damage. Opening the windows will allow ventilation throughout the home. Make sure this is done after the soot cleanup, since like stated before, soot can travel to all services through the air. If your ventilation system hasn’t been contaminated, turning the air conditioning on can dry out the air in your home. The sooner you can take care of the soot and water damage the better. Allowing those chemicals and liquids sit on services can create other problems like mold, mildew and odors.

Odor Clean Up

Clean Fire Damage

Odors can linger in your home for quite some time after a fire. Factors include weather, climate and altitude. Carpets, drapes, clothing and woods can keep the smell of smoke within them if the smells are not dealt with quickly. If you think the odor is worth taking care of on your own you can always use an Ozone generator, which can reduce the smell of smoke in fabrics. If you think ventilation can be the cure for your odor problem, that’s great. Yet some fires can cause pungent smells that last for months or even years. If this is the problem, it is best to have a professional take care of your belongings.

Fires can be traumatizing to anyone involved. They not only leave emotional scars but physical ones on your home.  Fire damage is something that needs to be handled with concern.  Please use these tips above to conquer your small home fires with caution.

4 Actions to Take After a Storm

6/14/2021 (Permalink)

Most storms do little to no harm to your property. But every once and a while, the other shoe drops and a powerfully destructive storm rages through the Midwest and damage is inevitable. If your residential or commercial property suffers damage, then it should be addressed and repaired by storm damage restoration professionals, like the team at SERVPRO of Piatt/DeWitt Counties. But before a professional can get to you, you may need to take your own course of action.

1. Think Safety

Following a severe storm, you’ll reasonably be concerned about the status of your home or business. However, your main priority should be safety; yours, your family’s, and/or your employees.

While inspecting your property, look out for hazardous debris, such as nails and sharp, broken edges that may cause you injury. If there’s water damage or standing water present, DO NOT turn on the power or use any appliances.

If a tree has fallen into your building, then it’s advisable not to enter the property. Tree limbs can be a hazard, as they’re extremely heavy and may have left the building structurally unsound.

In general, if you feel unsafe, then trust your intuition and stay out of any damaged structures until the professionals at SERVPRO of Piatt/DeWitt Counties make it safe to enter again.

     2.  Assess the Damage

If it is safe to do so, carefully go through your property to see what damage has occurred. Start by inspecting the outside of the structure. To ensure your safety, evaluate the roof for any damage from the ground where you should be able to spot obvious damage, such as holes or missing shingles.

While inside, check for damaged building materials, leaks, and other signs of structural and/or water damage. Water stains on ceilings and walls can indicate a leaking roof, which will require repair or replacement.

As you inspect your property, take plenty of photos, videos and written documentation of the damage. This will be necessary evidence your insurance company will want when you’re filing claims for the damage.

    3.  Tarp the Roof

We strongly suggest that you wait for professionals to handle this as it can be dangerous. But if the storm has created a hole in your roof and it continues to rain or snow while waiting for help to arrive, then here’s what needs to be done if you have the ability and equipment:

• Clear any leaves, branches, and other debris off the roof first.
• Get a thick, high quality tarp. You’ll want to make sure it’s large enough to cover the damaged section and allow for a four-foot overhang.
• Nail the tarp to a 2×4, wrap it around the board, and then screw the board to the roof. This board serves as the anchor board.
• Then take more 2×4 boards and attach them to the roof perpendicular to the anchor board. When you screw the boards in, they should first go through the board, tarp, then roof.
• Finish by attaching the overhanging tarp to the roof eave, making sure it’s secure.

If you have broken windows or holes elsewhere, then use plywood to cover up those openings.

   4.  Get Storm Damage Restoration Help

If your property has been damaged in a storm, it’s important to get help immediately! Prompt action will prevent the damage from worsening and allow your property to be restored to its previous condition faster. SERVPRO of Piatt/DeWitt Counties is nearby and ready to respond 24/7 to any storm damage emergency. Our highly trained crews have the specialized equipment and resources to handle the job, large or small, residential or commercial.

5 Things to Consider When Dealing with Fire and Smoke Damage

6/8/2021 (Permalink)

When fire and smoke damage occurs, it’s always best to contact a professional restoration company immediately, as they can help you get your property on the road towards recovery.

Even small fires can cause significant issues due to the water intrusion left behind from firefighting efforts, damaged furniture and other belongings, and the soot left behind.

Here are a few facts to consider when dealing with fire and smoke damage restoration:

1. SAFETY FIRST

The damage from a fire can affect the structural integrity of your home or office building, so you should be extremely cautious to enter the property before professionals let you know it is safe to enter.

2. THE DAMAGE OCCURS QUICK

Fire and smoke can rapidly cause severe damage to your property. Soot residue settles immediately after a fire, and it can cause permanent discoloration.

Also, just hours after a fire, the finishing on wood furniture can be ruined, metals can rust, and clothing could be permanently discolored.

And walls and floors are likely to be damaged too, from peeling and discolored paint to warped floors and drywall. The longer you wait to call our SERVPRO of Piatt/DeWitt Counties team, the more expensive and challenging restoration may be- time is of the essence.

3. THE PROFESSIONALS ARE INVALUABLE

Contacting SERVPRO, the experts immediately may seem unnecessary, but they can help to limit further issues as you deal with the fire and smoke damage restoration process.

SERVPRO can assess the damage, determine items that can be saved, and work to remove the water, along with other odors, from your home or building. With the right equipment and expertise, they know how to act effectively and quickly.

4. DEALING WITH TEXTILES

It is certainly not easy to restore fabrics and remove smoke and soot odors from textiles. This includes clothing, carpet, and other materials. An expert cleaner can assist with more challenging items, especially carpet and delicate clothing.

After the smell has been dealt with, you’ll still need several wash cycles to get your clothing and your carpet clean.

5. AND, OFTEN THERE’S WATER DAMAGE TOO

Fire suppression efforts can ruin your possessions as well. Water used to put out the fire can result in water damage. And water damage left untreated can lead to mold growth. Typical firefighting chemicals can also leave behind a mess. In most cases, dealing with these issues requires the experts to be called in to help.

There is a lot to think about when it comes to restoring your property after a fire. Hopefully, this information will help you on your way to dealing with fire and smoke damage safely.

You can rest assured that your home can be cleaned and restored to home again by our SERVPRO of Piatt/DeWitt Counties team when you reach out to us at (217) 935-2992. We’re available 24/7 to help you through.

Return to Normal After Water Damage

6/4/2021 (Permalink)

Water damage is one of the many problems that we don’t want to experience in our home or office. Besides the damage water can cause to your furniture and upholstery, the clean-up process can be intense. Should you experience water damage due to a busted pipe or storm, don't do all the clean-up yourself. Call SERVPRO of Piatt/DeWitt Counties, we are here to help! Water can penetrate through the materials inside your home or office. The more these materials absorb water, the more damage it can cause. SERVPRO of Piatt/DeWitt Counties is the restoration company to call for many reasons.

QUICK EXTRACTION OF WATER

Our team is highly skilled and trained to assess the condition of your property, take the damaged items out, clean up the area, and restore your property back to the original condition in a short period of time. On top of that, going into an area with water damage can be risky especially if electrical outlets or wires have come into contact with water. This poses a real danger of fire or electrocution. Our experienced staff has handled many water damage cases, and is best suited to spot potential hazards.

REDUCE THE AMOUNT OF DAMAGE AND LOSS

Minimizing the damage caused by the incident is one of the major advantages of hiring SERVPRO of Piatt/DeWitt Counties. A quick response can go a long way in saving your property. We can dry out and clean your property faster; reducing the possibility of mold growth and mildew. They can also help you determine which of your belongings are still salvageable and which needs to be set aside for your insurance agent to review.

PREVENTS HEALTH RISKS

When there is water damage, there is the possibility of bacterial growth and contamination which may cause infections and other health risks. Using SERVPRO of Piatt/DeWitt Counties will not just restore your property back to its original condition, but will also make sure that your health is not at risk. 

HELPS DEAL WITH INSURANCE ISSUES

Water damage incidents can be overwhelming. You need to make sure that your property is protected, ensure that you and your family’s health is protected, and file an insurance claim. Using SERVPRO of Piatt/DeWitt Counties will help ensure that your plate is not too full of the things that you need to do. We can even assist you in filing your insurance claims as well as talk with the adjuster. 

CLEAN AND RESTORE YOUR PROPERTY

The main reason why you would want to SERVPRO of Piatt/DeWitt Counties is that we have the ability and capacity to clean up the damage caused by water in your property quickly. We have the right equipment and tools to detect and dry moisture, even in the places that you can’t easily see or find. Give one of our friendly staff a call today at 217-935-2992! SERVPRO of Piatt/DeWitt Counties is here to help

Water Damage Using The Right Equipment

4/1/2021 (Permalink)

SERVPRO of Piatt/DeWitt County understands that using the right equipment makes a huge difference in reducing claims loss expenses.  Time is of the essence, technology and equipment must be counted on to perform.  SERPVRO of Piatt/DeWitt County will answer your call quickly 24/7 showing up with exceptional equipment and highly trained uniformed personnel.  The right tool for the job is vital for timely mitigation.    Even more important, the team at SERVPRO of Piatt/DeWitt County  thoroughly understands how to dry a structure and personal property effectively.  Today I would like to explain in detail how different Dehumidification Equipment and Deodorization Equipment. 

Dehumidification Equipment: By extracting water vapor from the air, dehumidifiers lower the relative humidity.   This in turn increases the rate of evaporation.  In a water damaged structure, dehumidifiers pull in the moist, humid air and then discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials. SERVPRO of Piatt/DeWitt County uses two types of dehumidifiers:

• Refrigerant Dehumidifiers  - work similarly to air conditioners 
• Desiccant Dehumidifiers - use chemicals, called desiccants, that readily absorb moisture from the air.

Deodorization Equipment: - 

• Ultra Low Volume (ULV) Foggers will atomize liquid deodorizing agents, producing fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to inject fungicides and disinfectants into wall cavities and other difficult-to-access areas.
• Thermal Foggers dispense solvent-based products in large volume, dense fog suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles. 

Why You Need Professional Carpet Cleaning

4/1/2021 (Permalink)

If I were to ask you what was the most used thing in your home, you might say things such as your furniture or your bathroom.  Many would be surprised to know that the answer is actually your carpet. The carpet in your home gets used all day, everyday.  Bacteria, pollen, dirt, sand, and other allergens can get lodged into your carpets, causing them to wear down and dirty quickly.  Since snow and ice are also common, sludge and ice chips can also get stuck in your carpet.  When this happens, it is important to contact SERVPRO of Piatt/DeWitt County.  Here are a few reasons why: 

1. Vacuuming Is Not Enough: This is not to say that vacuuming your home is not a good idea.  It means that your floors need a little more love than just the weekly vacuum.  While doing this does allow for your carpets to get cleaned, it does not do a thorough job of getting all of the nitty gritty things out of your carpet.  Having professional help will ensure a better clean, and will keep your carpet looking fresh and last longer! 
2. Health Risks: Pollens, dust mites and their feces, mold spores and allergens get tracked into your home.  If these things are not cleaned up fairly quickly, you could be in trouble when it comes to your health.  By cleaning your floors regularly, you can fight against these nasty little bugs and be assured that you and your family are safe.  By using SERVPRO of Piatt/DeWitt County, you can also be sure that they are taken care of permanently.
3. Special Occasions: When you have guests over for a holiday or some sort of special event, you want your carpet and floors to look like new.  The best way to get this look is by having professional carpet cleaning care. 
4. Bad Odors: Have you wondered why your home has a funny smell to it?  Have you ever stopped to think that it may be coming from your floors?  Now, while you may be able to spot clean it, using professional carpet cleaning will help eliminate odors.  These odors are most common in homes with pets, or young children, and many things fall into the fibers of the carpet, or pet hair gets intertwined with the strands in the carpet. 

 Carpet Cleaning In Central Illinois

Being proactive and cleaning your floors is a great start.  The best way to get quality floors is by using SERVPRO of Piatt/DeWitt County. We have the best equipment to take care of most carpet and floor stains and 30 years of experience. We have an eye for getting the work done right the first time. So what are you waiting for? Call one of our friendly staff today at 217-935-2992.  We are here to help! 

Oh Hail !!! What To Do

3/10/2021 (Permalink)

Hail damage can have HUGE cost and repairs, but the good news is, it may be covered under your home insurance. While you aren't Mother Nature herself, and you can’t predict a storm, you can take steps to protect yourself, your car, your home and your business from hail damage.

Hail Safety Tips -

• Don’t go outside 
• Stay away from windows
• Lock up your pets indoors
• Don’t take shelter in a ditch or anywhere that can flood. Trees aren’t preferable for shelter because they can drop branches.
• If you can’t find shelter, protect your head as best as possible.

Hail Tips for your Car-

If You Aren’t Driving

• Keep your car in the garage.
• If you don’t have a garage, put blankets or your car’s floor mats over the windshield to protect it before the storm.

If You Are Driving:

• If you are driving during hail, pull off the road as soon as safely possible. Hail damage is greater when a vehicle is moving.
• It’s best to pull beneath a covering, such as a gas station or parking garage.
• If it’s not possible to get cover, get your car out of traffic and angle it so the hail hits the windshield.
• Stay inside your vehicle. If possible, lie down away from the window or put a coat or blanket over your face to protect it from breaking glass.

After a storm, check the interior and exterior of your roof for loose shingles or sheathing (plywood nailed to the rafters) and other signs of disrepair such as leaks. Make sure your storm drains and gutters are clear of debris. 

While precautions can prevent a lot of hail damage, some damage may be inevitable. Keep everything in mind, because the damage can be costly and the repairs can be timely. 

Choosing the right type of fire extinguisher

3/1/2021 (Permalink)

Getting the right type of fire extinguisher is very important for your home or business.  What is the right type?  The most common fire extinguisher is a stored pressure fire extinguisher.  However, there’s another type of fire extinguisher, cartridge-operated, that we will discuss in this blog.  A cartridge-operated extinguisher looks and functions differently than a stored pressure extinguisher.  It’s important you understand the differences in these extinguishers so that you can safely and accurately use the fire extinguisher in the event of an emergency.

Operating a Fire Extinguisher

A stored pressure extinguisher has the agent and pressure mixed in the same container inside of the extinguisher.  A cartridge-operated extinguisher has just powder/agent inside and there is a separate pressure cartridge that has to be activated to pressurize the extinguisher.  The way these extinguishers are manufactured affects the way they are operated.  A stored pressure extinguisher can be operated by using the PASS method.  The cartridge-operated extinguisher has an added step.  Since there is a pressure cartridge, you’ll need to activate the cartridge first, which immediately adds pressure to the inside of the extinguisher.  Once the cartridge has been activated, you can then aim, squeeze, and sweep to extinguish the flames.

Inspection & Maintenance

The inspection and maintenance are different for both extinguishers.  A stored pressure fire extinguisher has a quicker inspection process, only taking about ten steps. They need an internal examination every six years and a hydrostatic test every twelve years.  A cartridge-operated fire extinguisher has a longer inspection process, with about 43 total steps. There is a hydrostatic test needed every 12 years, but a 6-year internal examination is not required.

Both types of extinguishers should be inspected every month by an appointed individual at your facility. The monthly inspection is done to ensure the extinguishers:

• Are in their designated locations
• Are accessible
• Instruction labels are legible
• All seals and tamper indicators are sound
• There are no signs of corrosion, damage, leakage, or clogging

You will need to keep a written record of each manual inspection.

Why Choose a Cartridge-Operated Extinguisher?

This is a common question asked because cartridge-operated extinguishers are extremely unfamiliar to the public.  However, cartridge-operated extinguishers do well in facilities with low temperatures or places exposed to adverse conditions.  While cartridge-operated extinguishers are more durable, they are also heavier.  They have fewer accidental discharges, but tampering with the agent is possible since the pressure is not stored inside of the extinguisher.  Newer cartridge-operated extinguishers include an indicator, so you’re aware when pressure has been activated; however, it is not required.  The pressure gauge on a stored-pressure extinguisher is still considered an advantage.

Should you have the unfortunate chance of having a fire at your home or business give SERVPRO of Piatt/DeWitt County a call today at 217-935-2992.  Our friendly staff is here to help with 30 years of experience in the restoration business!

One Small Leak

3/1/2021 (Permalink)

One Small Leak May Cause Large Damages

The ice maker in your refrigerator is a wonderful invention. It is great to have crushed or cubed
ice at the push of a button. No more ice trays to fill up or empty again. But, just like everything
these days, things can break down. Ice makers can clog, stop producing ice and perhaps the
worst, start leaking all over the freezer and floor. The leak could cause damage to flooring, floor
joist, drywall, and even insulation.
Here is a check list to determine why your ice maker might be leaking:
Check the water lines & tighten connections
Break up ice jams
Clear out the condensation drains
Level the refrigerator and ice maker
Check your water filer & Dispenser
If you do find damage call the experts at SERVPRO of Piatt/Dewitt Counties (217)-935-2992. We are
here for you 24/7.

Spring Snow Melt Can Cause Flooding

2/24/2021 (Permalink)

Spring is definitely in the air.  As more people start heading outside to soak in the sunshine after a long, cold, and snow packed winter. As temperatures rise snow is melting into rivers and streams, increasing the risk of flooding. Hopefully it comes in an orderly fashion, but if it warms up too quickly the snow will overwhelm causing concern for many homes.  

Follow these tips to help prevent flooding in your home.

• Check for leaks around your doors and windows.  Especially basement windows in window wells.
• Keep window wells free from debris
• If you have flood drains make sure they are clear and working
• Check the grading around your home and make changes in grading to encourage flooding away from your home
• Inspect and repair your foundation for cracks before its too late

If you unfortunately have water or mold damage from flooding in your home call SERVPRO today.  Our trained experts are ready for your call. 

Call SERVPRO today at 217-935-2992

Who Do You Turn For Help

2/22/2021 (Permalink)

What if you had fire damage and need repair and restoration to a Commercial or Residential building? You may possibly need a board up, contents cleaned and stored.  If it is not a total loss, you would need to remove soot, clean, and deodorize.  

Storm came through with lots of rain and high winds and left water in your finished basement.  Your contents are floating and your small shop vacuum cannot keep up.  The water is wicking up the painted drywall and may have gotten into the insulation.

All the above has happened while you were out of town for 2 weeks and the moisture in the walls and flooring has caused mold.  

There is only one phone call that can make this all go away, (217) 935-2992.   Call SERVPRO of Piatt/Dewitt and our highly trained and caring Specialist will take care of you.  SERVPRO is a preferred vendor for many national and local insurance companies.  So when there is disaster call the grandmaster- SERVPRO  of Piatt/Dewitt  Counties !

Why Work For SERVPRO of Piatt/Dewitt County

2/3/2021 (Permalink)

Why I Love Working For SERVPRO

What is it like working for SERVPRO?  This is a question I hear a lot when I am out and about on my routes.  Let me tell you a well-kept secret, I absolutely love it!  Is the pay fair you might ask - yes it is very fair. Is there room for advancement?  Sky is the limit.  Do they train and encourage growth with their employees?  Again yes, the ownership would want it any other way.  These are all great reasons to work for SERVPRO, but none are the reason that I personally love working here.

It all starts at the top with our owners, Dave and Suzi McGuire. They have been in the restoration business for 30 years.  They started their franchise out of their garage and over time grew to be four franchises strong covering a vast majority of Central Illinois all the way into Indiana.  They built this on dedication, hard work, and relationships.  Not just relationships with their customers and insurance agents, but with their staff.  And it shows.  This is part of the culture here at SERVPRO of Piatt/Dewitt County.  The entire ownership, office staff and management truly want to see you succeed and flourish.  

Another reason I love this job is that you do not get in a rut like you can at many other jobs where it is the same old thing day in and day out. As a part of our SERVPRO team you may be drying a basement one day and meeting with a homeowner that suffered a house fire the very next.  You might be cleaning irreplaceable family heirlooms from a fire or suit up in full PPE and fog a business for Covid and much much more.  The bottom line is that the job can be very exciting, fresh and new every day!  Even bigger than this though, is the knowledge that you are making a difference in someone else's life that may have been turned upside down.  When you arrive at our SERVPRO office,  a banner welcomes you that reads "HEROES WORK HERE."  From my years with SERVPRO I will attest that this is true.  Experiencing a home or business owner go from tears to a warm genuine smile is one of the greatest things to be a part of.   

Lastly why I love working for SERVPRO is that they are not just in it to make a buck. Dave and Suzi care deeply for the community and are not only active themselves, but encourage all of us to be so as well.  As a company we are involved in Christmas and homecoming parades, Chamber of Commerce’s throughout Central Illinois, MABAS meetings, One Winters Night which is spearheaded by Marketing Manager Butch Dalhaus raising money to shelter the homeless, Run For Life raising awareness and money for suicide prevention, Habitat for Humanity, Trunk or Treat and much much more!  I would say a lot of businesses have great teams, but we here at SERVPRO have a great family.  MM

STORM DAMAGE RESTORATION IN THE MIDWEST

2/3/2021 (Permalink)

Living in Illinois, you know this summer we've experienced severe storms, seemingly one right after another.  Severe storms may become dangerous and it is crucial to know the different types of storm damage and how they can impact your home. Leaving your home is left untreated, damage from pounding rain, hail, lightning, tornado, high winds, or heavy snow can lead to water damage, mold, and structural damage.  A rapid response by SERVPRO of Piatt/DeWitt County is critical to reducing the safety risk and secondary damage from weather.

There are three ways storms can damage your home.  Lightning storms can occur at any time. These storms bring the threat of fire and structural damage.  During a lightning storm, even if your home is properly equipped to handle lightning, it is still possible to have damage to electrical wiring, appliances, antennas, satellite dishes, cable or telephone lines, and steel framework and more.  Always stay indoors during the storm  unless there are signs of a fire.  Flooding presents a serious risk to your home and to your safety.  When it comes to structures, flooding can lead to dangerous contamination and water damage to drywall, support beams, and foundations. There is a risk for mold within the first 24 hours of a flood so it is vital to extract water and have a professional begin mitigating immediately.  Finally, high winds can occur virtually anywhere. Thousands of storms and hurricanes hit the U.S. every year.  Severe winds are defined as exceeding 50-60 mph and include downdrafts, downbursts, tornadoes.  Damage from the wind can be widespread and affect not only your structure, but surrounding landscaping and asphalt. Be aware of the potential for falling trees, poles and damaged power lines.  A storm may damage your home including windows, siding, and roofs.  In the most extreme scenarios, roofs can be blown completely off.  In the case of a tornado, a warning should be given on TV or radio. The safest place to be during a tornado is in a basement.  If there is no basement available, seek shelter in an interior room without windows since windows may shatter and spray glass.  Remain under shelter with a radio until you receive notice that the tornado has left the area.  With floods, there is usually some indication if one is imminent, especially if you live in an area susceptible to flooding.  Make sure to have copies of important documents that could be destroyed in a flood, such as birth certificates, social security cards, and deeds.  Finally, thunderstorms generally don't cause much damage except for being loud, but when they do they can be hazardous.  To avoid potential damage, make sure to trim any large limbs near your house.  Secure any outdoor objects to keep them from blowing away.  Unplug electronic devices prior to a storm to prevent a surge from destroying them.  Should a storm damage your home SERVPRO of Piatt/DeWitt County is here to help!  Call one of our friendly staff today at 217-935-2992.   

Odor Removal after Fire Damage

2/1/2021 (Permalink)

House fires are incredibly scary for homeowners and even neighbors. Getting out of the house safely and quickly is of course the main priority if a fire ignites in any area of the house. While making sure that you and your loved ones are safe is the first step, dealing with the aftermath of the fire comes next. After a fire, it is important to do the following:

• Limit all movement in the house in order to prevent soot particles from becoming embedded in the carpets and upholstery
  
• Change the HVAC filter
  
• Make sure hands are kept clean to not further soil the woodwork, walls, or upholstery
  
• Wash all houseplants on both sides of the leaves
  
• Take old linens or clean towels and place them on upholstery, carpet, and rugs in traffic areas
  
• Use a light coating of oil or petroleum jelly to protect any chrome in the house

Following the above steps, it is important to reach out to SERVPRO of Piatt/Dewitt, the professional fire damage removal experts in order to assess the damage within the home and make recommendations for the most efficient and effective way to clean up. Odor removal and deodorization is critical in the days following a house fire. It is important to note that attempting to deodorize your home on your own can cause major issues in the long-run. As such, hiring a team of professionals will ensure a stress-free, thorough, and complete job.

At SERVPRO of Piatt/Dewitt, our team of fire damage experts are trained to identify and eliminate offensive odors in your home. With IICRC technical class under their belts, the fire damage team is able to properly removal all odors to ensure they stay gone forever. Too many people attempt to do this themselves and end up just masking the smell, not eliminating it. Using special equipment, the SERVPRO fire damage squad removes the odor without a trace, even odors that have penetrated surfaces.

Have you recently suffered from fire damage in your home? Is the odor just not going away? Contact SERVPRO of Piatt/Dewitt your fire damage odor removal team today and we will make it "Like it never even happened."

Cleaning Commitment

1/18/2021 (Permalink)

A commitment to clean is a commitment to confidence

From elementary schools to college campuses, clean and secure facilities are essential to education.   While the COVID-19 pandemic has changed the landscape of learning, SERVPRO of Piatt/DeWitt Counties is here to help get students, staff and faculty back to their desks with confidence.  With 30 years of experience in emergency and proactive cleanup and restoration, SERVPRO of Piatt/DeWitt Counties is in your community to help schools thrive in times of challenge.  Now, with Certified: SERVPRO Cleaned, we’re bringing proactive viral pathogen cleaning in a program customized to the needs of your facility.  Going beyond standard janitorial practices, Certified: SERVPRO Cleaned follows CDC and local guidelines, including the use of EPA-approved hospital-grade disinfectants to help prevent the spread of viruses and bacteria in your school.

Types of facilities

• Preschools and Nursery Schools
• Elementary and Middle Schools
• High school and Academies
• Colleges and Universities
• Gymnasium, Sports Complex and Stadiums

We are here to help!  Should you have any questions please call one of our friendly staff here at SERVPRO of Piatt/Dewitt at (217) 935-2992 today!  Tell them Stymie sent you.

Space Heater Hazards

1/11/2021 (Permalink)

As colder weather starts to set in, SERVPRO of Piatt/Dewitt would like to encourage you to practice space heater safety and know the potential risks associated with home heating equipment. Home fires occur more in the winter months than any other time of year. According to the National Fire Protection Association, heating equipment is one of the leading causes of home fire deaths and space heaters account for 4 out of 5 home heating fire deaths.

Follow these tips to stay safe while heating your home:

• Have heating equipment and chimneys cleaned and inspected annually by a qualified professional.
• Keep anything that can burn at least 3 ft. away from heating equipment, like the furnace, fireplace, wood stove or portable space heater.
• Portable space heaters should be turned OFF every time you leave the room and before going to bed.
• Never plug a space heater in a power strip.
• Install carbon monoxide detectors to avoid carbon monoxide poisoning.
• Never use an oven to heat your home.

For portable electric heaters:

• Place them on a solid, flat surface, away from high traffic areas and doorways.
• Use and purchase heaters with an automatic shut off so if they are tipped over they will shut off.
• Plug power cords directly into outlets and never into an extension cord.
• Inspect for cracked or damaged, broken plugs or loose connections; replace before using.

Heating Fire Facts:

• Most home heating fire deaths (86%) involved stationary or portable space heaters.
• The leading factor contributing to home heating fires (27%) was failure to clean, principally from solid-fueled heating equipment, primarily chimneys.
• The leading factor contributing to ignition for home heating fire deaths (54%) was heating equipment too close to things that can burn, such as upholstered furniture, clothing, mattress, or bedding.
• Nearly half (48%) of all home heating fires occurred in December, January and February.

In the case of fire and water damage, SERVPRO of Piatt/Dewitt and our team of experts have the equipment, tools, training and expertise to take control of the situation and begin the water and fire damage restoration process before advanced secondary damage begins to take place. 

Winter Storm Prep

1/11/2021 (Permalink)

It's that time of the year again, time to prepare ourselves and homes for the brutal cold of winter storms. It is not something anyone looks forward to but it is best to be prepared.  

Before Snowstorms and Extreme Cold

• Make a family communication plan. Your family may not be together when disaster strikes, so it is important to know how you will contact one another, how you will get back together and what you will do in case of an emergency.
• Make an emergency kit for at least three days of self-sufficiency.
• Keep space heater safety in mind: Use electric space heaters with automatic shut-off switches and non-glowing elements. Remember to keep all heat sources at least three feet away from furniture and drapes.

Prepare You Home

• Make sure your home is well insulated and that you have weather stripping around your doors and window sills to keep the warm air inside.
• Make sure you have a working carbon monoxide detector.
• Keep fire extinguishers on hand, and make sure everyone in your house knows how to use them. House fires pose an additional risk, as more people turn to alternate heating sources without taking the necessary safety precautions.
• Learn how to shut off water valves (in case a pipe bursts).
• Insulate your home by installing storm windows or covering windows with plastic from the inside to keep cold air out.
• If you have a wood burning fireplace, consider storing wood to keep you warm if winter weather knocks out your heat. Also, make sure you have your chimney cleaned and inspected every year.
• Have at least one of the following heat sources in case the power goes out:
• Extra blankets, sleeping bags and warm winter coats
• Fireplace or wood-burning stove with plenty of dry firewood, or a gas log fireplace
• Make sure you have a cell phone with an emergency charging option (car, solar, hand crank, etc.) in case of a power failure.
• Plan to bring pets inside.
• Know where the manual release lever of your electric garage door opener is located and how to operate it in case you lose power.

THE CAUSE BEHIND FREEZING EXPLODING PIPES

1/6/2021 (Permalink)

Many people have put a can of soda in the freezer before just to quickly get the beverage cold to drink.  If you’ve ever forgotten about the can, you may have come back to a beverage that exploded all over your freezer. This exact same principle applies when your pipes freeze and burst.  The reason for these explosions is because liquid expands when it reaches a freezing temperature.  As existing water inside the individual pipe freezes and creates blockage, there is naturally nowhere for the water to go, causing the pipe itself to burst.  Older homes may have constructed water systems with pipes in attics or even outdoors, exposed to the elements.  Meanwhile, many newer homes are built to take into account the threat of frozen pipes, with some builders observing the proper precautions to shield piping from opportunities where freezing could occur.  However, pipes can still burst.

What to do... 

Plenty of precautions can be taken to prevent your pipes from freezing to begin with. Whenever the external temperature gets below 32 degrees Fahrenheit, you will need to be watchful and not let the inside of your home plummet under 32 degrees.  For example, saving money on your heating bill is great when you’re out of town, but make sure the temperature inside your home does drop below freezing.  If you do turn on a faucet and no water is coming out, immediately shut off the water, as you could begin creating more damage to your pipes.  In the event you discover a pipe that has broken and is leaking water, the absolute first thing you’ll want to do is turn your water supply off at the source.   

Minimize Damage and Start Cleanup

Your number one course of action should be contacting a professional to diagnose the problem. The longer the situation sits, the worse it’s going to become. Should you discover mold unexpectedly, the abatement process will stop deterioration from rapidly spreading.  The same goes for home restoration following the most disastrous water damage.  It’s critical that the drying process be started within the first 48 hours in order to effectively mitigate moisture damage.   This will ensure that we can quickly assess the damage and begin the restoration process.  SERVPRO of Piatt/DeWitt County can help!

Place Your Trust SERVPRO of Piatt/DeWitt County

The highly trained staff at SERVPRO of Piatt/DeWitt County are on call 24 hours a day, 7 days a week.   We have 30 years of restoration experience so call one of our friendly staff today at 217-935-2992.  We are here to help!

SERVPRO professionals minimize commercial property loss during a water damage restoration

12/28/2020 (Permalink)

Winter temperatures can be harmful to your property because of the freezing temperatures and precipitation. When your home or business suffers from winter water damage, quick action by local restoration professionals is key.

SERVPRO of Piatt/Dewitt crews are ready 24/7 to respond to any size Commercial or Residential fire, flood or water property damage emergency quickly. Our team uses the latest technologies and techniques in disaster restoration to provide an efficient and effective solution for full recovery. When a pipe break, ice dam or even a fire occurs it can leave both big and small including, structural and cosmetic building damages, ruined possessions and lasting odors. SERVPRO of Piatt/Dewitt staff is trained and experienced helping local property managers and business owners recover quickly, our crews contain the damage to affected areas of your property as well as cutting down the dust and contaminates that could permeate to other areas. With special equipment like HEPPA filters, air scrubbers and professionally set up containment systems you can find confidence that they will keep you and your family, patrons or staff safe. Call us today 217-935-2992. 

Coronavirus Cleaning Services and Biohazard Experts

12/1/2020 (Permalink)

Covid Professionals

Here to Help® and Ready to Respond

What Is Coronavirus?

The Centers for Disease Control and Prevention continues to respond to an outbreak of respiratory disease caused by a new coronavirus that was first detected in China and has now spread internationally. While the virus is termed coronavirus, the sickness that results after infection has been termed COVID-19. COVID-19 has now been declared a pandemic, which is a global outbreak of a disease.  Symptoms can range from very mild to severe, contact your doctor for direction.

For specialized cleaning services, including the new Certified: SERVPRO Cleaned defensive pathogen cleaning program, call us today at 217-935-2992.

Expert Level Cleaning Services

SERVPRO of Piatt/Dewitt is uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC.  We have years of experience in dealing with biological contaminants and our staff has gone through extensive training in order to perform a proactive cleanup that involves facility or structure cleaning and disinfection.  Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for the cleanup process, and disposal of waste.  The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, handrails, toilets, phones, keyboards, tablets and tables.  After cleaning, it is safe to return to the cleaned area 15 minutes after the cleaning ends.

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus.  Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.  We also use proper PPE (Personal Protective Equipment) such as proper face protection, biohazard suites, gloves, facemasks/face shields and even respirators.  We also use the latest equipment such as Foggers and Electro-Static Sprayers to quickly and effectively clean your business, school, church or factory.

Best Practices to Minimize Your Risk

Cities and states are taking increasingly drastic measures to curb the severity of the pandemic, including the closing of bars, restaurants, and public venues.  In some areas, officials have issued “shelter in place” orders in order to compel residents to stay in their homes and limit movement.  To further protect yourself, minimize your exposure with the following tips:

Practice Good Hygiene

• Clean hands with sanitizer and wash your hands frequently
• Avoid touching your face and cover coughs and sneezes
• Disinfect “high touch” surfaces like doorknobs, light switches, tables, doorknobs, and handrails regularly
• Increase ventilation by opening windows or adjusting air conditioning

At The Office

• Stop shaking hands – use other non contact methods of greeting
• Use videoconferencing for meetings when possible
• When not possible, hold meetings in open, well-ventilated spaces
• Disinfect “high touch” surfaces like desks, keyboards, light switches, doorknobs, and telephones
• Consider adjusting or postponing large meetings or gatherings
• practice social distancing

Stay Home if...

• You are feeling sick
• You have a sick family member in their home

Coronavirus is serious and is very contagious.  Disinfection and sanitization can literally prove to be a life saver.   With all the uncertainty out in the world these days, SERVPRO of Piatt/Dewitt is here to give you peace of mind.  Our team is highly trained.  We use the latest equipment and follow updated CDC guidelines.  Give our friendly staff a call today at 217-935-2992, we are here to help!

Prepping a Commercial Roof for Winter

11/29/2020 (Permalink)

Commercial Roof

In areas with climates that cause severe or even moderate winter weather, extreme conditions can cause a lot of damage to many different areas of the roof and building, especially if the roof hasn’t been properly maintained and prepped. Routine maintenance and implementing a winter-prep program decreases the risk of damage to the roof as well as reduces interior damage due to water entering the building through a leak in the roof.

Roof Inspections

Because commercial roofs are constantly exposed to the outdoor elements, it’s essential for a professional contractor to perform a routine inspection. The summer heat can cause cracks in the membrane while heavy winds can cause wind uplift. Often this damage goes undetected until winter when the roof may sustain even further damage from heavy snow loads or ice expansion.

Roof Cleaning

Once a layer of snow comes in, it can bury access points making it more difficult to get to the roof’s gutters and drains, that is why a fall inspection is pertinent. When leaves and debris collect in the gutter system, it eventually will create a clog in the downspouts and the rainwater will overflow the gutters, damaging the roof and potentially the exterior of the building. The added weight of the wet leaves and water could also cause the gutters to pull loose from the anchor point and collapse.

Winter Plan

If the building is located in an area where snow and ice are common, it’s a good idea to create a roof snow and ice removal plan. If snow isn’t promptly removed from the roof, the snow can melt during the day and then re-freeze during the evening in what’s known as the freeze/thaw cycle. After this cycle takes place, the snow will develop into layers of ice and become far more difficult to remove in addition to weighing considerably more than fresh snow. During the freeze/thaw cycle, ice has a tendency to form around roof drains and restrict proper drainage. This becomes a serious hazard not only because of the additional weight it places on the roof, but because as the snow and ice melts, water can slowly seep into cracks and crevices in the roofing membrane and then freeze, expanding the openings and causing additional damage and costly repairs.

SERVPRO of Piatt/Dewitt can help you mitigate any winter damage to a commercial roof by conducting a thorough inspection to help you recover more quickly from any damage. Call the trusted professional today at  SERVPRO of Piatt/Dewitt at 217-935-2992

Soot Happens

11/24/2020 (Permalink)

Soot Cleanup

The damage caused by soot can result in smoke marks, streaks and discolorations of walls and ceilings as well as health issues. Soot travels quickly and penetrates deep into surfaces.  Bedding, personal belongings, clothing, furniture, walls, ceilings, floor coverings, heat ducts, window blinds and all other surfaces that come in contact with soot can also be affected.  Unless proper cleaning takes place, soot can often bleed back through cleaned surfaces, causing further damage and at the least, requiring the surface or item to be re-cleaned.

How do I clean it up?

• Never assume that simply painting over the soot will solve the problem.  If not cleaned properly, painted soot will bleed through within 6 months or less.  Attempting to remove soot from painted surfaces could actually smear and grind the particles further into the surface.  Proper equipment, like a dry chemical sponge, is often used to remove soot.
• The home or office HVC cold air return duct can actually distribute soot particles, causing damages throughout.  Special air duct cleaning is often required.  HEPA air scrubbing equipment is often needed as soot floats and contaminates rooms that have been previously cleaned.  This recontamination is referred to as “Fall Out”.
• Clothing, curtains, bedding, carpets, upholstery often need extensive cleaning using Infused Ozone Gas and other products that break down soot.  Pressurized Ozone and Hydroxyl chambers are typically needed after the cleaning process to remove the strong odors caused by smoke and soot.
• Wallpaper can streak unless a dry chemical sponge is used first.   Even then, due to the paper based materials, wallpapers are often damaged beyond repair.  We will give you a quick assessment of the damaged items and area and secure the areas that are not affected to prevent contamination.  SERVPRO of Piatt/Dewitt will secure and move contaminated items to a separate location for proper cleaning and deodorization.  We can even clean damage to the structure or even repair/replace as needed!  

• Our Biggest Tip.

  The biggest mistake many home and business owners make is attempting to clean up the damage themselves or ignoring it completely. Contact SERVPRO of Piatt/Dewitt who has 30 years of restoration experience and has a highly trained staff and are properly equipped in removing soot damage.  Talk to one of our friendly staff today by calling 217-935-2992, we are here to help!

What you can expect

11/23/2020 (Permalink)

When your home is on fire or starts filling with floodwater, you don't want to wait long for trained technicians to arrive.  As you know, a quick response is the best way to prevent further damages.  The first 24 hour period after experiencing damages is critical to the well-being of your home. Take a look at what you can expect:

• Within one hour
• Within four hours
• Within eight hours

What You Can Expect

The First Hour

A team member from SERVPRO of Piatt/DeWitt County will call you within an hour after your first request for emergency help.  During that phone call, you'll cover a lot of vital information that helps our team determine which equipment and supplies to have available.  You may discuss safety concerns or how to maintain communication with each other.  If the situation requires, technicians will arrive to cover holes with tarps or board up broken windows and doors.  This emergency response team focuses on preventing further damages with temporary solutions.  Even if repairs don't require a lot of work within the first 24 hour period, technicians will be on-site to verify whether an immediate response is necessary.

On-Site in Four Hours

Depending on the type of damage and safety concerns, SERVPRO of Piatt/DeWitt County will arrive at your home ready to thoroughly inspect the damage. During these assessments, technicians can provide estimates regarding the type of repairs necessary and how long the job will take.  They may talk to you about your insurance coverage and direct you to the next steps you should take.  They will take any necessary stabilizing measures needed to prevent further damage.  SERVPRO of Piatt/DeWitt County is always open and committed to arriving Faster to Any Size Disaster; they'll load up the appropriate equipment and search out the best route to your home.

Eight Hours After Damages

Within those first hours, after gathering information and making assessments, a restoration representative will communicate with you, to share the information they've gathered, and to go over the plan for getting your home back in shape.  Within the first 24 hour period, you and a team member from SERVPRO of Piatt/DeWitt County will share a lot of information, go through an onsite home inspection, and put together a plan for restoring your home so that it looks "Like it never even happened."  

Hopefully, your home will never have a fire of water loss.  Should this happen though,  SERVPRO of Piatt/DeWitt County is here to help!  Call one of our friendly staff today at 217-935-2992 today!

Bio Hazard Clean Up

11/23/2020 (Permalink)

Biohazard cleanup can become a necessity at any time.  Though incidences of drug manufacturing certainly require professional biohazard cleanup, that isn’t the only time. Though there is a significant amount of overlap between biohazard cleanup and trauma cleanup in Seattle as they are often one and the same, there are many non-physical tragedy related instances in which biohazard cleanup is required. In these instances, it can really make a difference acquiring the services of professional biohazard cleanup professionals. This is most noticeable in instances involving burst pipelines and fecal contamination. 

Why SERVPRO of Piatt/DeWitt County to cleanup?

• Training – In order to get the proper certifications to perform professional biohazard cleanup, technicians must pass a number of classes and undergo rigorous training.  They know the proper methods for handling contaminants and can do so without the risk of illness a non-trained individual would encounter.  They also have the training required to clean your property thoroughly and ensure that it remains legally and safely habitable.
• Experience – Along with this training comes 30 years of experience in the restoration business. We know what different situations require and are prepared for each and every one.
• Equipment – Not only does a non-trained individual not have the experience and training of a technician, but they also don’t possess the proper equipment either.  Depending on the contaminant, different protective measures may be required.  Cleaning up a powdered contaminant requires different equipment and products than an airborne one and the radically different properties of contaminants mean that using the wrong cleaning agents can fail to properly clean an area and harm future inhabitants.
• Removal – There are specific places that biohazards need to be taken to. Not just anyone can bring it in, and quite often specialized receptacles are required just in order to transport it. Specialized licenses are also required to transport items like medical waste, and a non-trained individual could face steep fines or even jail time for illegally transporting, dumping, or attempting to remove hazardous materials.
• Legality – In addition to the transportation of bio-hazardous materials, it is often illegal to open an area to the public if it hasn’t been professionally cleaned by professionals. This is especially true when it comes to habitable places like hotels and houses. Depending on the instance, failing to have this done can result in fines and jail time.

Now that you know why calling SERVPRO of Piatt/DeWitt County is so important. Don’t hesitate to call 217-935-2992 and speak with one of our friendly staff today!   We are here to help!

Using the right equipment SERVPRO knows

11/4/2020 (Permalink)

SERVPRO of Piatt/DeWitt County understands that using the right equipment makes a huge difference in reducing claims loss expenses.  Time is of the essence, technology and equipment must be counted on to perform.  SERPVRO of Piatt/DeWitt County will answer your call quickly 24/7 showing up with exceptional equipment and highly trained uniformed personnel.  The right tool for the job is vital for timely mitigation.    Even more important, the team at SERVPRO of Piatt/DeWitt County  thoroughly understands how to dry a structure and personal property effectively.  Today I would like to explain in detail how different Dehumidification Equipment and Deodorization Equipment. 

Dehumidification Equipment: By extracting water vapor from the air, dehumidifiers lower the relative humidity.   This in turn increases the rate of evaporation.  In a water damaged structure, dehumidifiers pull in the moist, humid air and then discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials. SERVPRO of Piatt/DeWitt County uses two types of dehumidifiers:

• Refrigerant Dehumidifiers  - work similarly to air conditioners 
• Desiccant Dehumidifiers - use chemicals, called desiccants, that readily absorb moisture from the air.

Deodorization Equipment: - 

• Ultra Low Volume (ULV) Foggers will atomize liquid deodorizing agents, producing fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to inject fungicides and disinfectants into wall cavities and other difficult-to-access areas.
• Thermal Foggers dispense solvent-based products in large volume, dense fog suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles. 

Hopefully you will never have a need to clean up after a water loss.  SERVPRO of Piatt/DeWitt County is ready to give you peace of mind.  With a highly trained staff equipped with the latest equipment we are here to help!  Call one of our friendly staff today at 217-935-2992 today! 

Board ups, we got you covered!

9/25/2020 (Permalink)

Commercial Property Board Up

Should your building ever have been damaged by fire, you need to secure it quickly and safely to avoid any further damage.  With 30 years of experience in providing top notch restoration services, you can count on SERVPRO of Piatt/DeWitt to respond quickly with emergency tarping and board-up services to keep out the elements and unwanted guests.  We are available 24 hours a day, 7 days a week, 365 days a year. We are here to help guide you through this difficult time and get your business back to operational.

We will board up any damaged windows, walls or doors to prevent further disruption and ensure the security of your property.  We also provide tarping for damaged roofs.  When shielding the compromised areas, we help prevent further damage to your building.  With SERVPRO of Piatt/DeWitt, you can feel confident knowing that we bring 30 years of experience to your property restoration, with a solid commitment to guiding you through the process from start to finish.  We have the expertise, equipment and dedication to handle the entire project, from initial damage assessment through site cleanup and preparation and rebuilding to preloss condition.  Through it all, we’ll strive to minimize disruptions, answer all your questions and guide you through the process.  Questions about our services?  Call one of our friendly staff here at SERVPRO of Piatt/DeWitt today at 217-935-2992.  We are here to help!

Storm Damage Restoration

9/25/2020 (Permalink)

Storm Damage

Today, numerous households and businesses benefit from SERVPRO of Piatt / Dewitt for excellent storm damage restoration services. Family owned and operated, we take great pride in furnishing outstanding customer service. Our work frequently offers health and safety benefits by preventing mold growth after storms saturate a home or business with water. We supply dedicated, timely assistance!

SERVPRO of Piatt / Dewitt County benefits from the skills of experienced storm damage restoration technicians. We ensure these individuals obtain thorough training in the recommended ways to restore and revitalize property. Let our dedicated team of professionals help you recover more quickly from the havoc created by harmful weather systems.

SERVPRO of Piatt / Dewitt relies upon superior, safe equipment. We've invested in the specialized tools required to help clean Piatt / Dewitt County homes and businesses effectively after storms.

Rely on SERVPRO of Piatt / Dewitt to help you recover more quickly from damaging winds and rains. We are here to help 217-935-2992.

Signs that you may have a water damage in your home

6/17/2020 (Permalink)

ceiling falling from being wet

Being aware of the signs of water damage in your home could potentially save you hundreds even thousands of dollars.  Most people overlook everyday things that should raise red flags and alert you to a problem.  Here at SERVPRO of Piatt/DeWitt County we want you to be aware of these signs.

• Sudden unusual dampness or humidity
• An unexplained increase in your water bill
• Hearing running water when all faucets are turned off
• Damp, musty, moldy or even sewage smell
• Puddles or wet spots around plumbing
• Cracked or flakey drywall
• Dark or wet spots on the walls or ceiling

Seeing any of these things in your home should alert you to the possibility of a problem.  The faster you respond to this potential problem the less risk for secondary damage you will have.  Reducing the amount of damage to your home will greatly reduce the amount of money spent to fix the issue.  Should you notice any of these 7 things please do not hesitate to call SERVPRO of Piatt/DeWitt County at 217-935-2992 and speak with one of our friendly team members today!  We are here to help!

What's Needed In An Emergency Evacuation Kit?

6/12/2020 (Permalink)

An emergency evacuation kit should contain the documents and personal items needed to maintain yourself and your family for up to a week in the event of an emergency evacuation.  Your kit may look very different from your neighbor’s kit, depending on the number of children, pets, and advance preparation for such events. The following are suggestions of what you may need in your emergency evacuation kit.

Emergency Evacuation Kit Basics

The American Red Cross, Centers for Disease Control and Prevention, and FEMA all recommend that water, food, a flashlight, appropriate batteries for your accessories, a first-aid kit, and a battery or hand-operated radio be included in your evacuation kit.  Regardless of the size or needs of your family, here is a list of additional items that should be included in every evacuation kit.

Along with bottled water, pack a small filtration system for an unlimited water supply

Pack solar device chargers and solar lights (similar to those used in landscaping)

Flashlights are good but LED headlamps free up your hands

Emergency whistles (one for each family member)

7 days of nonperishable food (don’t forget the can opener)

7 days or more worth of under garments and socks

Multiple days worth of prescription medication

Surgical or dust masks

Maps of your area and of your destination

Cash or traveler’s checks (without power, ATM machines are rendered useless)

A tool kit that includes a sharp knife, pliers, tweezers, electrical, and duct tape

An extra set of house, car, and safe keys

Charged two-way radios (walkie-talkies)

Add extra bandages, gauze, sanitizing washes and burn cream to your first-aid kit

Note: For items like clothing, food, cash, batteries, etc., use watertight resealable bags to keep them dry until needed.  Part of your evacuation plan should include how you intend to reach out-of-town family members and/or friends.

Evacuation Kit Items for Infants and Children

During an evacuation, special attention should be given to the needs of your children. Older children in their teens may want to prepare an evacuation kit of their own. Consider the following:

Infant formula, diapers, wipes, pacifier, extra bottles

Water (1gallon per day, per child)

Nonperishable food and snacks like energy bars, jerky, and trail mixes

Multiple changes of clothing

Mylar blankets (regular blankets and sleeping bags can get bulky and overwhelming)

Extra glasses, medication, inhalers, and other medical or individual necessities

Evacuations can be extremely stressful for children. Take the time to practice or run an evacuation drill. The more your children are familiar with what they need to do, the less difficulty you will have getting them to do it.

Evacuation Kit Important Documents

The following list of documents will help you to prove your identity, as well as give you access to insurance benefits, medication, finances, and much more:

Notarized copies of everyone’s birth certificates

Copies of passports, identification cards and driver’s licenses

Copies of health insurance cards, current prescriptions, and medical needs

Copies of credit cards and your ATM card

A hard copy of your online usernames and passwords

Copies of your auto and homeowners insurance cards and or policies**

Copies of recent utility bills (to turn service on or off)

Copies of the deed or lease to your home

Notarized copies of wills

Family and emergency contact information (telephone numbers and addresses)

Copies of pet identification and proof of vaccination

Current pictures of your self, your spouse, children and pets in case of separation

The importance of the above-listed documents cannot be overstated. During major evacuation events, you may be away from your home for several days or weeks. The ability to use and manage your resources will help you get back to your home and back to normal quickly.Keep all of your documents, cards, and copies protected in airtight and watertight envelopes, bags, and/or containers.  Upload your copies to a cloud service or save them on a memory stick along with safeguarding hard copies in your evacuation kit. Keep in mind that the cloud or a memory stick will do little good during wide-spread power outages.

Evacuation Kit Items for Pets

Your pets are essential to the well-being and happiness of your family. The following items should be included in your (or their very own) evacuation kit:

Enough food for 7 days (don’t forget the bowl)

1/2 to 1 gallon of water per day

Collar, leash or carrier

ID tags

Proof of vaccinations and any medical needs

Grooming accessories

Blanket or bed

Note: Pets can feel stress and inherently catch on to your change in mood and/or way of being. When running an evacuation drill, make sure your pets and their evacuation kits are a part of it.

Evacuation Kit Items for The Elderly

In the case of the elderly, the following items should be a part of your evacuation kit or ready to take at a moment’s notice:

Water (1gallon per day) for drinking and hygiene

Special hygiene necessities (adult diapers, denture containers, etc)

Food for a minimum of 7 days (attend to special requirements or needed supplements)

Medications and copies of prescriptions (especially life-preserving ones)

Canes, walkers, wheelchair, and other devices for support and mobility

Books, cards, or activities to occupy time

Identification or medical bracelets or necklaces

Everyone has a different take on what they prioritize when making disaster plans or assembling evacuation kits. Except for newborns and infants, everyone should be allowed to express what they feel is necessary for their comfort during an emergency evacuation.

Emergency Evacuation Kit Maintenance

It is crucial to periodically check prescription medication expiration dates, use by dates on canned goods, battery charge, and the proper functioning of all electronic items.  This is the time to update your action plan and remove or add items your family has either outgrown or has come to require.  This maintenance should be done bi-annually and can accompany your family’s evacuation drill. If your region is prone to flooding, there are steps you can add to your action plan in the event your home is flooded.

By preparing and keeping up with your emergency evacuation kit, you are positioning yourself to successfully navigate the disruptions of a natural disaster or mandatory evacuation.  Without an evacuation kit, you could be left scrambling to assemble vital information, documents, and necessities when you should be moving yourself and your loved ones away from danger.

FIRST RESPONDER VEHICLES GET PRE CLEANED FOR COVID-19

6/10/2020 (Permalink)

Crew Outside of Clinton Fire Station

When the call came in from the Clinton Fire Department that they had concerns about sanitizing their firehouse and vehicles because of the Covid-19 Pandemic, we let them know that SERVPRO of Piatt/DeWitt County was here to help!  Arrangements were made and soon after a team from SERVPRO of Piatt/DeWitt County arrived at the firehouse.   After hearing the concerns from the Captain, we went to work. 

With a game plan in hand, the team started sanitizing all touchpoints inside and outside of all of the emergency response vehicles including the mighty fire truck referred to as Tower 3.  Five vehicles were sanitized to include seats, knobs, hoses, axes, handles, radios and so much more.  The team then proceeded to sanitize fire helmets and equipment, telephones, computers, light switches and everything else that first responders would come in contact with.  Even broom handles and dustpans were sanitized!

Then we moved upstairs and sanitized the common area and its contents along with the sleeping quarters.  All in all the team was quick and efficient.  The fire Captain stated “I had no idea you guys were going to be that thorough!” As we headed downstairs and past the fire trucks the team noticed a local police officer getting out of his vehicle.  Within minutes not only was his vehicle being sanitized, but also the Police Chief's and the detective's that were also on duty.  A very good day to be sure.  Have questions about having your business sanitized?  Give one of our friendly staff at SERVPRO of Piatt/DeWitt County a call at 217-935-2992.

After the Fire trucks leave…..then what?

6/10/2020 (Permalink)

Fire Trucks at Fire

The fire has been put out by the firemen and they were able to save your family and your home. After they leave you walk back into your home onto saturated carpet, tile floors with puddles, charred walls and baseboards, soot, smoke odor and a huge hole in the wall where the fireman entered your home.  This is a very devastating time in anyone’s life.  This is when you call the Professionals for help. This is when you would call SERVPRO of Piatt/DeWitt County (217)-935-2992.  The SERVPRO Professionals have specialized in fire and water damage restoration and move quickly to clean up and restore your home to pre-fire condition

SERVPRO can do any size board up to secure your home.  The board up is important in keeping your home safe and secure until work can be scheduled.  The Company also extracts water and has dehumidifiers.  

SERVPRO of Piatt/DeWitt County can also take care of not only cleaning your sentimental items but are also equipped with the environmentally friendly cleaning products to clean your walls, carpet, and upholstery.  SERVPRO also offers soda blasting.  Soda blasting is also environmentally friendly and removes soot, badly charred and other types of residue caused by fire.  The procedure may be used on brick, ceramic, glass, mortar, concrete and wood without damage.  Along with cleaning it also helps to absorb the smoke odor.  

SERVPRO provides equipment for helping with the odor.  Air scrubbers, ozones and hydroxyls are 3 pieces of equipment that can be set up for odor.   Once the structure has been cleaned and odor free, the Sevpro of Piatt/DeWitt County also has a Construction Department for the put back.  

We are here for you in your most difficult time.  All you have to do is call 217-935-2992.

Fire Starters

6/8/2020 (Permalink)

Pet Alert Window Cling

Many are unaware that nearly 1,000 residential fires a year are started by pets.  We love our four-legged friends, but their natural curiosity can cause a devastating fire, especially when they’re left alone. To bring awareness to this, National Pet Fire Safety Day to take place every July 15th.

National Pet Fire Safety Day was created in 2007 by the American Kennel Club and ADT Security Services.  The day is intended to educate pet owners about simple changes they can make that will help prevent house fires caused by pets.  These changes could save your home or even the life of you and your pet.

Be Mindful Of Open Flames

Candles, stoves, and fireplaces should be carefully watched if pets are around.  Besides being curious creatures who will sniff and paw at the pretty flames, wagging tails can also catch embers and knock over candlesticks.

Remove Stove Knobs

This may sound extreme, but having knobs on your stove that pets can turn has caused many house fires. If your dog is tall enough to reach the stove knobs, remove them or invest in safety knobs that won’t turn. This can save a lot of heartache later:

Forget Glass Water Bowls

Trade any glass water bowls for plastic or metal. If a glass water bowl is sitting outside on a sunny day, it can result in a “burning ants with a magnifying glass” effect and cause a fire on a wooden deck or even in the grass..

Use Fire Alert Window Clings

Many pet owners take advantage of fire alert window clings to help firefighters find which room their pets are located in in the event of a house fire.  These window clings should always be updated to include how many pets you have in the house and should be on the window of every room where they are kept while you’re away.

Hide Your Electrical Cords

If your dog is a chewer, secure any electrical cords by covering them up or hiding them. An electric blanket can also be very deadly.  A chewed-on cord can become damaged and spark, creating a risk for fires. Some pet owners even choose to unplug their electronics completely while they’re away, if their pets are big chewers or clawers.

Have A Plan

It’s very important to have an emergency plan in case of house fires, whether they’re started by your pet or not. Sadly, an estimated 40,000 pets die in house fires each year, so it’s absolutely crucial to have a solid plan in place. Practice escape routes with your pet, and be sure to include all members of your family to make sure everyone understands exactly what to do.

Anyone who owns a pet, specifically families with younger children, should take advantage of National Pet Safety Day and go over these safety measures and even have a safety drill to practice.  Questions?  Give one of our friendly staff here at SERVPRO of Piatt/DeWitt County a call by dialing 217-935-2992 today!  We are here to help!

When the Storms Comes

6/8/2020 (Permalink)

Storm Damage to Home

Every spring, we here in the Midwest get ready for storm season.  The severity and frequency of bad weather is anyone’s guess.  Sooner or later, unfortunately, a lot of homeowners end up dealing with property damage as a result of storms.

The most common type of property damage seen is roof and siding damage following heavy winds and/or hail.  None of us can control the weather, but there’s still a lot you can do to protect your home and your family.  So, what are some quick and easy precautions you can take to minimize property damage and expenses during storm season?

1. REPLACE MISSING OR DAMAGED SHINGLES

If a shingle is damaged, it’s more likely to break free. If it’s missing, well then you’ve got a gap for wind and water to get underneath and do even more damage.  This will help keep the health of the house intact as water intrusions can be slow developing and are noticed after they have done much damage over time.

2. REPAIR LOOSE SIDING

The same rules as roofing apply to siding: it’s important to ensure your siding isn’t damaged.

3. KEEP YOUR GUTTERS CLEAR

Make sure your gutters are free-flowing and your downspouts flow away from your foundation. Water damage or flooding is one of the quickest ways to devalue your home.  So ensuring your gutters are clear is the first line of defense in helping water to flow away from your home.

4. ENSURE WATER CAN FLOW AWAY FROM YOUR HOME

The grade of your lot should keep water flowing away from your home and into a ditch, drain, or some other proper retention area.

5. KEEP YOUR SUMP PUMP IN WORKING ORDER

Before the Spring rains start up, check to see whether your sump pump is in good working order.  Having a backup sump pump is a great way to help prevent basement flooding.

6. ENSURE YOUR DOORS AND WINDOWS ARE PROPERLY SEALED.

Wind only needs a small opening to get underneath something like a shingle or siding and rip it off.  In the event of tornadic winds, a small opening in your windows or doors could enlarge and allow enough wind inside to compromise your home’s roof.

7. CHECK FOR LOOSE FENCE POSTS

Wind will surprise you.  Anything that’s not nailed down is a liability and that includes fence posts, which are often forgotten or ignored in homeowner’s storm-prep.  Checking your fence’s footing is as easy as giving each post a strong shake to check for loose ones.

8. REGULARLY TRIM YOUR TREES

Problem tree limbs can damage your home, a vehicle or even your neighbor’s property.  Regularly trimming the trees on your property is an excellent way to protect your roof and windows.

9. WALK AROUND YOUR PROPERTY

A lot of people don’t have the time or skills to check and/or repair everything on their property before storm season kicks up.  You can, however, do some very basic steps you can take to minimize its impact. Identifying items such as lawn furniture, tools, flower pots, or other yard debris that can become dangerous projectiles. Do yourself a favor and move those items to a garage, a shed, or indoors.

10. KEEP A GENERATOR ON HAND

A bad storm could potentially knock out power to your home for a couple of hours — or days. Having a generator on standby could go a long way towards ensuring you don’t lose your food, or the livability of your home until power is restored.

 Should you experience storm damage to your home or business, we can help!  Call SERVPRO of Piatt/DeWitt County at 217-935-2992 and speak with one of our friendly team members today!

What To Do When A Pipe Bursts

6/1/2020 (Permalink)

Water Shut off

It’s the middle of the night. You’re sound asleep and then BOOM a water pipe bursts. There is never a convenient time for this situation, and the middle of the night is definitely not convenient.  This may cause many people who have never dealt with it to panic. After all, what do you do when a water pipe suddenly bursts in your home?  Call SERVPRO of Piatt/DeWitt County at 217-935-2992 and speak with a friendly team member!  We can help walk you through the steps to take if this should happen to you.

Shut Off the Water

Go to your main valve and turn the water off. They usually have a stop tap on them. It’s good to know where your water main is in case of emergencies, so if you don’t already know now is a great time to find out. Commonly this is found in the basement or garage, but may be found in other places as well.  Shutting it off will stop the water flow. If you find that the pipe that burst is a hot water pipe then close the valve that’s on top of the water heater as well.

Remove Any Nearby Electronics

If there’s anything electric plugged in near the burst pipe that is not in or requires you to be in standing water go ahead and unplug it from the socket and move it away. This will prevent risk of a fire.  DO NOT touch any electronics that are in standing water, do not walk thru standing water as there is a real risk of electrocution.  Shut off the electricity from the breaker if possible, if not then call an electrician for assistance. 

 Call A Professional Immediately

Finding a 24-hour service to handle an emergency can be tough, but emergency water damage companies do exist, like SERVPRO of Piatt/DeWitt County. We are fully licensed, highly trained and qualified.

Have Someone Check Everything Out

If there’s significant water damage, it’s extremely important to the health of your home that you have it examined by a water damage professional. It’s also a good idea to have an electrician check to make sure that no electrical aspects of your home were damaged. The owners, Dave and Suzi McGuire, have been building trust for 30 years.  They have accomplished this with hard work, having a highly trained staff, meeting commitments and going the extra mile for their customers. 

File An Insurance Claim

You’ll need to contact your insurance company immediately to begin an insurance claim for the damage.  SERVPRO of Piatt/DeWitt County can help walk you through this process.  We strive to make the entire process from start to finish both painless and seamless for you.  Call SERVPRO of Piatt/DeWitt County at 217-935-2992 and speak with a friendly team member today!  We are here to help!

Good Tips for Making a Storm Damage Insurance Claim

5/30/2020 (Permalink)

Insurance Claim

Sometimes Mother Nature likes to shake things up a little or even a lot. If your home didn’t weather a storm as well as you hoped it would, we’ve got some tips to help you file an insurance claim and get back on track quickly. Here’s where you should start.

Act quickly. Filing a claim with your insurance company in a timely manner is important for a couple reasons. Most insurance policies limit your time to file a claim, which makes being quick to connect essential. You’ll also want to repair the damage to your home or property before it has a chance to get worse.  Both of these are very good reasons for reporting your claim promptly.

Review your policy. Know what your homeowners policy and optional insurance covers. How to proceed and what you can expect from the process, SERVPRO of Vermilion County can help with this! Every insurance policy and claim is different. Reviewing your policy gives you information that specifically applies to you.

Document everything. It’s smart to keep a log of the storm and the damage. Save news reports and take pictures immediately after to document any damage. Don’t start cleaning up until you’ve documented as much of the damage as is safe and wait to handle the big messes until after a claims adjuster has assessed the situation.  A reputable mitigation company like SERVPRO of Vermilion County will document and take pictures both before, during and afterwards so your claim tells a story that is both easy to follow and informative.

Be wary of scammers. Unfortunately, storm damage can bring scammers to your area with promises of quick and cheap repairs. Whether you’re filing an insurance claim or not, research anyone who offers to repair your home. Look for businesses who are licensed, insured and experienced such as SERVPRO of Vermilion County.

Mitigate your damages. If the storm affected a large area, you may have to wait a while before a storm assessor can review your damage.  Contacting SERVPRO of Vermilion County right away can help speed up the process.  They can do things to help stabilize your situation and prevent the damage from becoming worse. This could include tarping your roof, cleaning up a wet basement, boarding up holes and more. They will document the damage, then document the steps taken to protect your property. Should you find yourself having to deal with storm damage, call SERVPRO of Vermilion County at 217-443-0077 and speak with one of our friendly staff today!  We are available 24 hours a day seven days a week and we are here to help!

We have your back

5/23/2020 (Permalink)

Owners of SERVPRO for 30 years

From a small business to a large business SERVPRO of Piatt/DeWitt County has your back!  Owners Dave and Suzi McGuire work tirelessly to ensure that every job from the smallest to the largest gets handled in the quickest, most efficient and thorough manner possible.  This includes having a highly trained work force, the right equipment and best strategy to get your business operational again.

On top of having a team highly trained in fire, water, mold, bio-hazard and smoke mitigation, we also have our own Construction Department so you do not have to deal with several companies to finish one job should you choose.  This makes for a seamless conversion from disaster to open for business that will have your doors open quicker than imagined.

Have questions?  Give SERVPRO of Piatt/DeWitt County a call and speak with one of our friendly team members today at 217-935-2992.  We are here to help!

Top Five Causes of Home Fires and How to Avoid Them

5/20/2020 (Permalink)

Lucy putting out a stove fire

Home is where we relax, unwind, and connect with family and friends.   This is our safe haven. Unfortunately, it’s also where nearly a third of all fires begin. To help keep your home and loved ones safe, here are some tips to prevent leading causes of fire in your home.

Cooking

Kitchens are the heart of a household and one of the most visited rooms in the home.  The leading cause of fires in the home start in the kitchen.  They’re responsible for almost half the injuries from home fires. Most kitchen fires involve the stove.

Safety Tips:

• Never leave the stove unattended.  Turn off the stove if you leave the kitchen even for a brief time.
• Using a timer to remind you that you’re cooking is a great idea.
• Keep flammable items such as paper, packaging, towels, oven mitts and wooden cooking utensils away from the stove and oven.
• Never pour water on a grease fire, this will only make the fire worse.
• If you decide to fight a fire, smother it by turning off the burner and covering it with a metal or glass lid or pot. If you can’t extinguish the fire, leave the room, close the door and call 911.

Smoking

Smoking is the leading cause of fire deaths in the home. Cigarettes, pipes, cigars and other smoking materials started fires that caused 21 percent of home fire deaths. Tragically, one out of four victims was not even the smoker whose cigarette ignited the fire.

Safety Tips:

• If you smoke, do it outside. Many smoking fires begin in the bedroom or living room when the smoker falls asleep.
• Use a sturdy ashtray. Don’t toss cigars or cigarettes into bushes or leave
• Be cautious with E Cigarettes.   It is not a good idea to leave them charging unattended or overnight. If the battery gets wet or damaged, replace it. Definitely don’t tamper with safety features.
• Smoking near where medical oxygen is used is very dangerous. It can make materials ignite more easily and fuel a faster fire.

Electrical and Lighting Equipment

Electrical equipment can also create hazards in the home. Wiring, lighting, electrical cords, and plugs cause about 10 percent of home fires each year.

Safety Tips:   

• Having Arc-fault circuit interrupters installed to monitor a circuit’s electrical current and shut the circuit off if unintended arcing happens.
• Using light bulbs higher than the recommended wattage in lamps can be dangerous.
• Unplug appliances when not in use is a great idea.
• Being careful with electrical cords is very smart.  Avoid in places where they could get run over or damaged.
• Child proof unused electrical outlets with child safety covers.
• Use lampshades or other covers to make sure a light bulb isn’t bare and radiating heat near flammable material.
• Call an electrician if you have sparks from an outlet or frequently blown fuses.  It is a good idea to have a electrician you trust number on hand.

• Heating Equipment

Heating equipment is the second main cause of home fire fatalities. December, January, and February are the peak months for home heating fires. Most heating fire deaths (86%) involve space heaters.

Safety Tips:

• Having a professional clean and inspect your chimney each year is a great idea. A leading factor in home heating fires was the failure to clean chimneys.
• Keep flammable materials away from heaters.
• Test smoke alarms once a month and change out batteries at least once if not twice a year.
• Vent fuel-burning equipment to the outside to avoid carbon monoxide poisoning.

• Candles

Candles are a lot of fun especially around the holidays.  The highest rates of home candle fires are on New Year’s Day, Christmas, and New Year’s Eve.

Safety Tips:

• Put candles out before going to bed. Sleeping was a factor in 11% of the home candle fires.
• Candles should be at least one foot away from anything that could catch fire.
• Place candles on a sturdy surface.
• Something we do not think of, but be careful when lighting candles to keep hair and clothing away from them. Don’t burn a candle all the way down.
• Keep lit candles out of reach of small children and pets.

Hopefully you found these tips helpful!  We at SERVPRO of Piatt/DeWitt County, want you and your family and your home to be safe.  In the unfortunate event you do have a fire, SERVPRO of Piatt/DeWitt County is here to help.  We specialize in clean up of your home and cleaning your contents from furniture to clothing.  Give us a call at 217-935-2992.

After the Fire trucks leave…..then what?

5/19/2020 (Permalink)

Fire Trucks at Fire

The fire has been put out by the firemen and they were able to save your family and your home. After they leave you walk back into your home onto saturated carpet, tile floors with puddles, charred walls and baseboards, soot, smoke odor and a huge hole in the wall where the fireman entered your home.  This is a very devastating time in anyone’s life.  This is when you call the Professionals for help. This is when you would call SERVPRO of Piatt/DeWitt County (217)-935-2992.  The SERVPRO Professionals have specialized in fire and water damage restoration and move quickly to clean up and restore your home to pre-fire condition

SERVPRO can do any size board up to secure your home.  The board up is important in keeping your home safe and secure until work can be scheduled.  The Company also extracts water and has dehumidifiers.  

SERVPRO of Piatt/DeWitt County can also take care of not only cleaning your sentimental items but are also equipped with the environmentally friendly cleaning products to clean your walls, carpet, and upholstery.  SERVPRO also offers soda blasting.  Soda blasting is also environmentally friendly and removes soot, badly charred and other types of residue caused by fire.  The procedure may be used on brick, ceramic, glass, mortar, concrete and wood without damage.  Along with cleaning it also helps to absorb the smoke odor.  

SERVPRO provides equipment for helping with the odor.  Air scrubbers, ozones and hydroxyls are 3 pieces of equipment that can be set up for odor.   Once the structure has been cleaned and odor free, the SERVPRO of Piatt/DeWitt County also has a Construction Department for the put back.  

We are here for you in your most difficult time.  All you have to do is call 217-935-2992.

Raccoons are so cute, BUT not in your attic!

5/19/2020 (Permalink)

raccoon in attic

Raccoons are cute and fun to watch.  However, they are very destructive when they are living in your attic.  Here are list of problems that can be caused by wild animals in an attic:

Nesting materials and food debris throughout the attic

Odor problems inside the home

Parasites, roundworm, and other pathogens

Pheromone scent that can attract new wildlife

Lots of feces and urine in the insulation

Growth of mold on contaminated attic areas

It is important to act as soon as possible when you have confirmed that you have guests in your attic.  You would need to call someone to clean, decontaminate, and restore the attic to its original state. This is just another job for SERVPRO of Piatt/DeWitt County.  These Professionals will do the following in complete Personal Protective Equipment (PPE)

1.  Vacuumed animal droppings throughout the attic and or insulation.
2. If the insulation has high concentration of droppings /remove the insulation and replace with new after cleaning and sterilizing.  
3. Larger debris must be picked up by hand.  
4. Nesting material such as sticks, leaves, and etc. used for nesting.  Keep in mind that often the nesting materials are often full of parasites. 
5. Clean with an antimicrobial.  

When unexpected guests come your way, remember to call SERVPRO of Piatt/County (217)-935-2992. 

Puddles Aren't Supposed to be in Your Crawl Space

5/19/2020 (Permalink)

puddle in crawl space

Puddles in a crawl space, are not normal?

I always thought since the crawl space is under the home that it was normal to have puddles . After all, the ground gets wet and dry with different types of weather. It just seemed then, that the crawl space would have to have water in it.

Having puddles of water in the crawl space of a home is not good. However, what ruins your home is the moisture. Moisture can cause mold, rot, energy loss, and attract pests into the crawl space. Did you realize up to 50% of the air in a home comes from below?

You must find out how or why the water is getting into the crawl space. Has there been a plumbing leak? How about seepage from the surrounding soil from a heavy rain? It could be condensation, for an example: Humidity condenses on cold surfaces, like ducts, and may cause dripping onto the crawl space floor.

SERVPRO can extract, pull up old vapor barriers, clean, sanitize, and replace with lime and put down new vapor barriers. SERVPRO has submersible sump pumps, dehumidifiers and air movers to help with drying out the crawl space.

Don’t wait; call SERVPRO of Piatt/DeWitt County to help dry out your crawl space today. We are just a phone call away, 217-935-2992.

Water From All Over

5/18/2020 (Permalink)

leaking dishwasher

As you know, water damage can happen anywhere in a home. A leaky roof after a storm to appliance malfunction can all cause extreme damage to your home.  While water damage can pop up anywhere, there are certain rooms within a home that tend to see more flooding and leaks than other rooms and will normally require more intensive water damage repair.  Here are the four most common rooms for potential flooding inside a residential home.

The Basement

The number one most commonly flooded room in a home is the basement.  A basement has many opportunities for flooding as they tend to contain at least one appliance that can malfunction and leak (such as a washer, pipes, or the water heater). Basements can also have wall cracks that allow water from the ground outside to seep in.  Sump pump malfunction and water drain back up are also contribute to flooding.  Many families use their basements solely for storage, meaning they rarely go into it allowing leaks and other water damage to go unnoticed for long periods of time. This will obviously be a huge problem that calls for major water damage repair. To help prevent basement water damage, take time to regularly go down and check for indications of moisture, a musty smell, and any signs of mold.

The Laundry Room

We love our washing machines, but they are the culprits behind many household floods.  Hoses burst and washing machines overflow, this can leave a huge mess and be a costly clean-up.  The best way to prevent a problem before it starts is to observe it closely. If you notice your washing machine acting up or leaking even a little, repair it before it becomes a bigger issue.

The Bathroom

There’s so much water in a bathroom that it’s very common for there to be water damage problems. These issues may include things such as improperly sealed showers, toilets, and tubs; leaky faucets, and mold.  In order to keep your bathroom from suffering from water damage, make sure to regularly maintain it and keep it as well-ventilated as possible.

The Kitchen

Dishwashers. Sinks. Refrigerators. The kitchen has so many opportunities for flooding and leaks. Serious leaks have been caused by all of these appliances.  Pipes under the sink can be a big problem, too.  Pay close attention to any strange “behavior” from your appliances. Make sure they are maintained and working properly to prevent any water damage.  If anything is leaking, take care of it sooner rather than later!

What To Do First

In the event of flooding, it’s easy to panic and forget what should be done first.  Finding standing water from a flood?  You’ll need to immediately turn off the main power supply, if it’s in a dry area.  Never turn off power while standing in water!  If the main power supply is in a wet area, you should call an electrician.

If you ever find yourself faced with water or flood damage give SERVPRO of Piatt/DeWitt County a call at 217-935-2992 and speak with one of our friendly team members today!  Our team is highly trained and have a fantastic track record with our customers.  We are here to help!

Storm Cleanup

5/5/2020 (Permalink)

Storm moving in

Across Illinois, storms have been known to cause incredible amounts of damage. Tornadoes, hail, and lightning strikes can all ruin your home in a matter of hours. SERVPRO is here to help. Here are some tips to best prepare your home for everything from blustery winds to one-in-a-million lightning strike.

Make an emergency kit for your family in the event the power goes out or your home is severely damaged during a storm. Include flashlights, bottled water and non-perishable food, medication, and copies of important documents. You should have enough supplies to get you through a few days. By having a kit ready, you’ll have everything you need close at hand during inclement weather. 

Keep a copy of your insurance documents in your emergency kit. If your home is completely destroyed by a tornado or fire, having these papers at the ready could be the difference between immediate rebuilding efforts and months of waiting for a claim.

COMMON STORM PROBLEMS AND HOW TO PREVENT THEM

No one can stop the weather, but you can take steps to reduce potential damage to your home, vehicles, and possessions. The exterior of your home is the most susceptible to damage in bad weather.  The easiest way to prevent damage is maintaining the roof, siding, and windows of your house before a storm hits. Check for loose shingles on the roof to keep water and hail out or perhaps consider using impact resistant siding to protect against debris and hail. 

Here are some of the most common issues with simple solutions.

• Individual branches or whole trees can be knocked over by wind during storms and tornadoes. The position and angle of the falling tree might mean it has nowhere to go but onto your home. The weight of a heavy branches, let alone an entire tree trunk, can cause an incredible amount of damage. 
• Pruning can remove potentially dangerous branches from the path of your home. Be sure to trim trees near your garage and driveway to minimize damage to your cars as well. If you are planning new landscaping, opt for short shrubs and bushes closer to your house instead of tall trees. Consider having older or dying trees removed completely.
• If there is a downed power line near your home, always assume it is still live and do not touch or approach. Wait for emergency services or your electric company to handle the situation. 

LIGHTNING STRIKES

• Houses can be hit by lightning, unplug all electronics and major appliances before a storm hits. If you were unable to unplug everything, don’t worry! Certain surge protectors (not power strips) may be able to protect your electronics from being fried, though direct lightning strikes might be too powerful for one to handle.
• There is a chance a fire could start as a result of a lightning strike. Dry conditions before the storm may increase this risk. If your house is struck, check any areas of the house with flammable materials, such as insulation. If an electrical fire has started, get your family out of the house. 
• A lightning prevention system is one way to stop damage to your home by redirecting potential strikes safely into the ground. Do not attempt to set up a lightning rod on your own. Contact a professional to set up the system to ensure it is grounded correctly.

WATER

You've Had a Fire, Now What?

4/28/2020 (Permalink)

You had a fire, and now it's time to get your house or business back. Smoke and soot are more than a dirty little reminder of the disastrous fire that took its toll on your home, they can be very dangerous.  Leftover smoke and soot following a fire are more than just smelly and unsightly.  Exposure during fire restoration efforts can adversely affect your health.  Children, the elderly, and those with weakened immune systems are particularly at risk when exposed to smoke and soot.  Its effects have been known since the 18th century, when the British Parliament passed the Chimney Sweepers Act in response to its association with cancer, the first ever occupational health legislation.

When combustion occurs during a fire, not all materials burn cleanly, resulting in smoke and soot.  These waste products - solids, liquids, and gases - may be composed of various chemicals which are harmful to your health. Today’s modern structures hold an array of chemicals not found in early homes, including plastics, foams, fabrics, carpets, wood products, synthetic fabrics, wool, and asbestos-containing materials, which could result in health hazards that make fire restoration a dangerous and difficult task.    

Exposure to smoke and soot during fire restoration may occur via the skin and eyes, inhalation, and ingestion.  Because airborne soot particulate is invisible, you may unknowingly be affected. Once soot enters your bloodstream, it can cause a wide array of serious health issues, including respiratory issues, shortness of breath, bronchitis, asthma, stroke, heart attack, cancer, and premature death. In infants, even short-term exposure to soot has been shown to have lifelong health consequences, permanently altering developing respiratory systems. Some of the contents that may be in a home or business are;

• Mesothelioma (cancer) causing asbestos fibers from building materials used in the 1950s-1980s.
• Carbon materials can produce carbon monoxide, hydrogen, ammonia, nitrogen oxides, and tar.
• PVC may create hydrogen chloride, phosgene, dioxin, chloromethane, bromomethane, and halocarbons.
• Sulfur can form hydrogen sulfide, sulfur dioxide, and thiols that can cause residual smoke odor.
• Partial oxidation of released hydrocarbons can yield formaldehyde, acrolein, furfural, ketones, alcohols, phenols, cresols, carboxylic acids, and more…
• Even wood smoke released shares more than 100 chemicals also found in cigarette smoke. 

Unfortunately, safety risks from fire do not end once the flames are extinguished.  Fire damage can linger for years unless properly addressed.  Adequate safety equipment (respiratory, skin, and eye protection) are essential in reducing possible exposure to dangerous smoke and soot, and quite possibly water and mold related health issues resulting from firefighting efforts. Proper ventilation practices are also necessary to protect and restore indoor air quality following a fire, including HEPA filtration and adsorption (activated carbon) to preserve air quality. A bottle of degreaser and a dust mask are not enough! So where do you start?  SERVPRO can help!  The staff are highly trained, professional, knowledgeable, and have both the expertise and equipment needed for a safe and thorough fire restoration.

Who do you call?

4/25/2020 (Permalink)

The rain has been beating on your roof rhythmically, nearly putting you asleep.  There is not much more relaxing than a good Spring rain and watching lightning dance across the sky to end a long day at work.  You shut the TV off and get up to check that the doors are locked.  You go by the basement as you are shutting off the lights and notice something.  Your sump pump has been awfully quiet, you cannot remember it kicking in at all this evening.  You turn on the basement light and head down the stairs just to be sure.  That’s when you see the water around the pool table.  Your night no longer feels relaxing…

A little while later, the sump pump is operational and the standing water is slowly receding.  You look around at the wet carpet, collectibles, furniture and TV.  That’s when you pick up the phone and dial 217-935-2992, “Hello, SERVPRO.”  You start to feel a little more relaxed as the person on the other end greets you warmly, you know everything is going to be ok.

A very good question you might ask is “Why SERVPRO?”  Sure they have friendly people available to help you 24/7, but a lot of companies have that.  Did you know that SERVPRO takes great pride in training their employees so they can assist you quickly and efficiently?  The staff makes sure you know what they are going to do ahead of time and everyone is on the same page.  Great care is taken in extracting the water soaked into the carpet and furniture.  The staff wears “booties” to prevent any stains in the carpet and place blocks underneath the furniture to protect the wooden legs.  They set up state of the art drying equipment to ensure mold is not a future problem.  After everything is done the manager recaps what was done and makes arrangements to check on the drying process until the job is complete.  All excellent reasons to call SERVPRO, maybe the best reason though is standing in front of you.  The staff may be your neighbor, family or a friend as we are local and involved in our community.  That’s Why.... SERVPRO… 

Claims Related to Water Damage

4/23/2020 (Permalink)

Caulking a Window

Claims relating to water damage incidents reached 19.5% in 2017. Don’t wait until a storm hits. You can take the proactive approach and protect your home before it’s too late. Here are five ways to help prevent water damage in your home or business. Delaying could leave you with costly damages.  Instead, prevent the worst before the water pours in.

1. The Plumbing

Understanding your indoor plumbing system will make it easier to maintain. To start with, let’s take a look at your hoses and faucets.  Check the hoses that lead to your dishwasher, washing machine, refrigerator, and water heater once a year.  Make sure to immediately replace any hoses if they have a leak.  These hoses should be replaced every five to seven years. When water remains in a hose, it can freeze in the pipe.  In a worst-case scenario: your pipes bust, causing water damage to your floors, walls, and foundation.

Check the seal and caulking around your tubs and showers. If necessary, reseal them so these areas remain watertight.  Check the heating pipes and plumbing for any leaks or cracks as well.  Leaving on vacation?  Shut off the main water supply, tagging your main water shut off is a good way of ensuring you know where the main water shut-off valve is.  Should there be an emergency,  you’ll be able to locate it immediately.  

2. Prevent Water Seepage 

Let’s head down into the basement.  Check for any cracks in the building’s foundation or floor slab, resealing the basement may be a good option.  Water can seep thru these cracks.  It can be helpful to wait for a heavy rain before inspecting your basement to look for any water seepage.  If you find some water intrusion you may be able to seal these areas with a water sealant to prevent future water damage.  

3. Protect Your Possessions

Keeping an up-to-date home inventory is a great first step.  Take photos of  your possessions and make a note of where they are.  This comprehensive list can help you file a claim in the event of damage.  Having this list will also save you time and stress if you do lose possessions due to water damage.  If there are items throughout your home you only need for a season, store them away when you’re done.  Use waterproof bins, not cardboard boxes, to keep these items safe. Never store your valuables in damp areas to reduce the risk of mold.  Be sure to install shelving within your basement.  Should there be a sewer backup or house flood, keeping your valuables off the ground can help prevent water damage.

4. Repair Your Home’s Exterior

Attention to the outside of your house is important as well.  Caulk and seal your windows to prevent water seepage.  The roof is next.  Are there any missing or loose shingles?  Making  necessary repairs can cause a headache later.  Keeping your downspouts clear of debris can help prevent water building up.  You can also install gutter guards to prevent these clogs.  This keeps the water keeps flowing away from your home.  Finally, check the irrigation system and sprinklers making sure they point away from your home as much as possible. Drain outside faucets as needed to make sure your pipes don’t freeze.  .

5. Mold Prevention

Protecting your home from water damage can also help you prevent mold.

• Use air conditioners and dehumidifiers
• Keep the humidity level in your home between 30-60%
• Use exhaust fans in the bathrooms and kitchen
• Maintain your roof to prevent water seepage
• Don’t install carpets in damp areas
• Remove standing water

Let’s keep all that water where it belong, outside.  With these tips for home water damage prevention, you can keep your family happy and safe..  Should you find that you find you have a water loss, give SERVPRO of Piatt/DeWitt County a call at 217-935-2992.  You will be happy to find that our friendly and caring staff is here to quickly get you and your family safely back to normal.

Coronavirus

4/23/2020 (Permalink)

Coronavirus

Coronavirus Update

As the CDC continues to respond to the Covid-19 outbreak, SERVPRO of Piatt/DeWitt County professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business. The CDC encourages cleaning of counters, tabletops, doorknobs, and other high-touch surfaces with a hospital-grade disinfectant.  SERVPRO uses specialty equipment such as Foggers and Electro Static Sprayers to bring you peace of mind. 

SERVPRO of Piatt/DeWitt County is
Faster to Any Size Disaster

SERVPRO of Piatt/DeWitt County is locally owned and operated cleanup and restoration company covering 13 counties in Central Illinois. For the past 30 years we have been helping countless residents and business owners in our community restore their properties after smoke/fire/water/mold disasters. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. Our highly trained technicians are dedicated to bringing you outstanding service.

We have also been assisting the community in the fight against the spread of the pandemic with cost-effective Pre Cleaning for the Covid-19 virus, we can help if you have a positive case in your facility or home.   We are following the Center for Disease Control recommendations for cleaning and using EPA registered hospital-grade disinfectants. 

We are centrally located in our service area.  We believe we provided one of the fastest responses to requests for emergency services in the industry. We guarantee that we will return your call for emergency services within 1 hour, that we will be on-site within 4 hours or less.

• Faster to Any Size Disaster
• Highly trained technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment

Have Questions? Call Us Today – 217-935-2992

As a locally owned and operated business, we live, work and play in your community as well. We are ready to help whenever you need our services.  Give one of our friendly staff a call at 217-935-2992 today! 

SERVPRO of Piatt/DeWitt County Attends Farmer City Chamber Annual Banquet

3/23/2020 (Permalink)

Michael Speaking about Run for Life at Farmer City Chamber of Commerce Annual Banquet Dinner

Networking with other businesses in our service area is very important to the success and growth of an organization.  SERVPRO of Piatt/DeWitt County takes this seriously as we know that connecting with other businesses and professionals in the area is vital to our community growth and business growth.

As a result, the employees at SERVPRO of Piatt/DeWitt County are proud to say that we are members of the Farmer City Chamber of Commerce, Clinton Chamber of Commerce, Monticello Chamber of Commerce, and Run for Life Board of Directors.  Two of our marketing professionals attended the Farmer City Chamber of Commerce Annual Banquet to meet other business professionals in the area. This latest event on February 21st, 2020 at the local American Legion allowed professionals to meet other people and share information about the company they work for and to award several local teachers, students, and residents for their contributions to the community. They awarded Student of the Year, Teacher of the Year, and Citizen of the Year. Our very own, Michael Moore, even spoke at the event about Run for Life. Which is an amazing event to help identify and stop child and teen suicide in our local community. 

If you are a person who feels that using local businesses is important to our community and helps in growth and development, then you should contact SERVPRO of Piatt/DeWitt County.  When you have water damage, fire damage, need help with deodorization, or mold; contact the professionals at SERVPRO of Piatt/DeWitt County at 217-935-2992.

We Are Cleaning Experts

3/16/2020 (Permalink)

Here to Help

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today at SERVPRO of Piattt/DeWitt County at 217-935-2992.

What Everyone Needs To Know About Fire Damage

3/13/2020 (Permalink)

bathroom outlet fire

Fire Damage to Your Bathroom can Happen When Electrical Circuits Get Overloaded

Because of the risk of electrical shock, most homes in Piatt/DeWitt County have GFCI outlets in both the bathroom and the kitchen. Many people feel it is safe to use several different electrical gadgets at a time. A cell phone for music, a hair dryer, and curling or straightening irons are among the many things found plugged into a socket in the typical bathroom.

When the bathroom appliances in your home overload, fire damage and electric shock are prevented by the tripping of the outlet's switch. Overheating of devices can also cause small fires. Irons are one way this happens, but cords that have weakened areas due to twisting or age can also burn countertops. Towels and clothing nearby can catch on fire and cause considerable damage.

The soot produced by fires that burn synthetics like plastics has a very greasy feeling, heavy and dense. This soot makes a serious mess when someone tries to clean it up without the right cleaning equipment. SERVPRO technicians can have everything looking “Like it never even happened,” quickly because we have specialized tools and in-house cleaning compounds that strip soot away from surfaces with minimal spreading.

If your vanity has a Formica countertop, we can often restore this rather effortlessly. Sanding the burned area down to undamaged layers allows us to fill the depression in with a standard epoxy that dries without shrinkage. This can mean the difference between needing a new vanity and keeping the current one, a much less expensive option.

Removing soot from walls after a fire, as well as the ceiling can reveal if new paint should come next. If so, we apply a primer and then a paint of your choice. We mix in an antimicrobial agent that does not change the color to help prevent microbial infestations like mold and mildew.

Fire damaged homes often experience these problems after a fire because of the water used to extinguish the flames. We know that helping you prevent any additional damage through small measures like this go a long way toward saving you money, time, and inconvenience.

When GFCI is not enough to prevent a fire in your bathroom, call SERVPRO of Piatt/DeWitt County at (217)935-2992, to get fire damage mitigation started. Our IICRC-certified specialists can help get things back to normal. "Like it never even happened."

Sump Pump Trouble in Your Piatt/DeWitt County Home

3/10/2020 (Permalink)

Sump Pump

Piatt/DeWitt County has a rich history, but with this age comes the understanding that many homes have gotten constructed well before modern implements to divert water. While there is certain equipment that can get installed into your home to help contend with water that works its way in (sump pumps being a good example), these are not cure-alls to the problem that exists by any stretch of the imagination.  

Many people who have equipment like sump pumps installed in their homes understand that if this equipment were to fail one day, the result could be a significant water emergency. Without other means of water diversion like functioning French drains or adequately applied waterproofing to the exterior of your foundation, you can be dealing with flood damage to your Vermilion County home if equipment like your sump pump fails and severe weather strikes.  

The unfortunate truth about machinery and equipment like this is that it is not designed to work forever. In fact, even the best pumps are only rated to get used for a specific number of years before they require replacement. When they officially malfunction or quit altogether, the resulting water damage to your lower levels can become catastrophic. Our SERVPRO team can respond quickly in an emergency situation like this and work to keep the damage from getting worse.  

With any flooding event to your home, regardless of the cause, our restoration process remains the same. We begin with extracting the present water from the affected area. With substantial volumes, a truck-mounted pump from our fleet often gets dispatched to the site. Once the standing water gets removed, drying efforts with air movers and dehumidification equipment can begin. Other crew members may simultaneously be relocating personal belongings and furnishings to dry regions of the home if there are any.

An overall assessment can be done by our SERVPRO of Piatt/DeWitt County restoration specialists to determine the cause of the flooding and offer solutions to prevent it from recurring. While the construction of your home decades ago might have left you without modern water diversion devices, there are still ways to seal up weakened areas to prevent unabated water penetration.  

When you encounter flood damage to your home, it is often something best left to professional restoration specialists like ours. We can ensure that all of the water gets successfully extracted so that there are no lingering effects for you or your family. You can reach our SERVPRO of Piatt/DeWitt County emergency response team anytime at (217)935-2992.

Unforeseen Water Problems

3/4/2020 (Permalink)

Pipe Burst In Assisted Living Facility

For a commercial property owner, unforeseen water problems can be a big issue. Luckily, a water damage professional can help you assess, clean, and repair damages from any flooding or leaks you may have. Here are a few of the most common water problems a business may face from leaking pipes to foundation cracks.

1. Pipe Breaks

A pipe break can occur in a number of ways. Over time, the pipe can age and loosen in its fittings, or extensive use can lead to pinhole leaks. Extreme heat or cold can also affect a pipe’s reliability. A blocked pipe can lead to pressure buildup and eventually burst.

2. Plumbing Backup

Blocked plumbing can even lead to a toilet backup or sink overflow. When a pipe is blocked, water can take the shortest path out regardless of its intended flow path. Blockages can occur from a number of things, including the buildup of water minerals over time inside a pipe or someone pouring a solidifying material, such as plaster or grease, down a drain.

3. Weather

Extreme weather conditions can also lead to leaking pipes. Cold temperatures can cause the water in pipes to freeze and expand. The extension puts pressure on the pipe and can create a crack or even cause it to burst altogether. If you know cold weather is coming, you can check with a local professional about what preventive measures to take.

4. Foundation Cracks

Foundation cracks can also become a problem leading to water damage. Water can seep through any cracks and pool, leading to further issues such as mold. Any cracks should be investigated and assessed as soon as possible to determine the best course of action.

Water damage can happen to a commercial property. Fortunately, a professional can fix the damage caused by leaking pipes, foundation cracks, backed up toilet, or weather, and help you repair your property. If you have any water damage call SERVPRO of Piatt/DeWitt County anytime at (217) 935-2992.

SERVPRO to the Rescue

3/4/2020 (Permalink)

Biohazard clean up

Our services go beyond just fire, soot, and mold. Our crew here at SERVPRO welcomes any challenge presented our way. For instance, the situation pictured was a call we received. Blood, vomit, human bodily fluids, animal waste, needles, blades, etc; all classify as a bio-hazardous job. Once we are called we send a crew over to the scene to assess the damage and see what more needs to be done. We take pride in being well-equipped to handle these types of situations. At this job, we sent our crew in with all of the protection needed to keep them safe and they cleaned up the stains presented in the picture. There's never a job that's too little or too much of anything for us to handle here at SERVPRO of Piatt/DeWitt County.  Our customer was very pleased with the results they received once our crew was done. 

Are You Prepared For The Snow Storm Aftermath

2/26/2020 (Permalink)

Snow piling Around House

Did you realize that 1 inch of snow can produce almost 3,000 gallons of water per acre?  A fast melting snow could be devastating to your basement. There is also a good chance that your homeowner’s insurance policy will not cover this type of loss.  It is a good idea to be prepared for such an event.  

Instead of storing basement contents in bags or boxes you may consider using plastic totes. Plastic totes would not only keep the water out but are stackable for storing convenience.   If you have sentimental or valuable items bring them upstairs for safe keeping. In the event of fast melting snow, SERVPRO of Piatt/DeWitt County are prepared to help you with extracting water from your basement.  A wet/dry vac can be used for quick extraction and prevent the water from rising out of control. Also check your sump pump, make sure it is in good working condition.

There are also things you can do to help outside of your home.  You should check your gutters and downspouts for any debris. Gutters should be cleaned of any falling leaves and debris before winter arrives.  Eliminate snow around your foundation by clearing a 5’ path around your foundation. 

Waterproofing your basement comes with a cost but insures that your basement will stay dry.  There are special waterproof paint / KILZ for smaller water leaks and of course many waterproofing companies.  The water proofing companies of course can get into thousands to fix a leaking basement.  

Remember the lightest, fluffiest snow can cause severe damage to your basement so be prepared.

New Homeowners

2/24/2020 (Permalink)

attic mold from not having an exhaust fan

Congratulations on becoming a new homeowner!  Now it’s a good idea to familiarize yourself with the effects of mold.  Every home buyer hopes that mold will never be an issue for them,  the truth is most homeowners will deal with mold problems at one time or another.  Mold can cause structural damage to you and your home.  Exposure to moldy environments can cause congestion, coughing, asthma, and irritation of the throat, eyes, and skin by coming into contact with the mold spores.  With all of the potential harm that mold can do, it’s important to understand how to prevent it from entering your home.  SERVPRO can help in scheduling an air sample test that shows how many spores are in the air before they proceed to do the clean up, and schedule a second test to verify spore levels are at an acceptable safe level.

There are actually hundreds of different kinds of mold that grows both indoors and outdoors.  Not all mold is bad,  most of us are exposed to some form of mold every day.  Mold that grows in damp or poorly lit areas, however, is never a good sign.  Mold is a type of fungus that latches on to materials such as wood, fabrics, cardboard, or paper and thrives in areas that have a lot of moisture and not a lot of sunlight.  Mold will feed off of these organic materials and eat away at them if left untreated.  You can probably imagine how mold causes structural damage to homes. Mold can completely destroy things like furniture, carpets, shelving, and other movable materials.  When found in areas that can be moved, it’s important to replace such items as soon as possible. Since mold can grow and spread, always check to make sure you’ve completely removed the root of the problem. Mold causes structural damage to homes when it’s not properly addressed after spotting it for the first time.  It can also be found in heating and air conditioning systems. When mold grows in ventilation systems like these, it can be incredibly harmful to your health.  Mold found in these areas can affect your air quality and create many respiratory issues.  It’s important to remember to clean out air ducts and filters regularly. Mold can also seep into walls, ceilings, floorboards, or tiles and can completely destroy the foundations of a home.

SERVPRO can help!  Mold causes structural damage, severe health issues, and creates poor air quality.  Because of the extreme destruction and danger of mold, repairs need to happen sooner rather than later.  Removing mold can be easy or very difficult to do, it all depends on the structure and how far the mold has spread.  One of the reasons that make it difficult to repair mold yourself without professional help, is the fact that mold can spread during the removal process.  You may think that you’re getting to the root of the problem when the mold is actually being inadvertently expanded into other areas of your home.  For example, let’s say you’ve found mold growing on a wooden shelf in a poorly lit room. As you remove the shelving unit,  mold spores can be released and spread into carpets or other surfaces.  As soon as the spores fall into the carpet,  it will attach and grow again.  SERVPRO of DeWitt/Piatt Coutny has a staff that is trained in how to remove mold.  They seal off vents and entrance ways to prevent mold spores from spreading.  They also can clean the ducts and furnace to remove spores lurking unseen.

Cleaning and repairing the damage from mold is a serious job and shouldn’t be taken lightly.  Time is always of the essence when it comes to mold.  The longer you wait to fix a mold issue, the more damage it can do to your family’s health and to the structure of your home.  In addition, the repairs can become more expensive if the mold problem persists and becomes more severe.  It’s vital to contact SERVPRO of Piatt/DeWitt County at 217-935-2992 for mold remediation as soon as possible.  They can find a way to remove the mold without it spreading to other areas of your home.  

Do You Have Water In Your Business

2/10/2020 (Permalink)

Office Flooded

Do you have water in your business where it shouldn't be?  Water is essential to all of us, but when water damage occurs, it is a serious concern.  Some of the ways water damage can originate is from groundwater, falling water, or home water system malfunction.  It is wrong and dangerous to think that water just dries up and goes away.  If the damage is not treated promptly, it can cause serious damage and health issues. Let’s look at what will happen if water damage is not cleaned right away.

Flood water brings with it some hazardous contaminants like bacteria or fungi, toxic waste, chemical pollutants, and sewage. Unlike faulty plumbing leakages, flood water is nasty and dirty. Even after the water has evaporated, all these waste are left behind and can cause health risks.  Children, people with allergies and a low immune system, and older people are the most susceptible to becoming ill. Carpet and other items will quickly emit an overpowering nauseous smell as well.  This can depreciate the value of your home as well as being an unsafe living environment.  A real estate appraisal can be able to smell and see a sign of untreated water damage since the home already has the telltale signs. This means your home will be placed on a lower price value and fewer people will be willing to buy it.

The electrical boxes could be affected as well causing an increased risk to fire and electrocution.  Affected electrical wiring, or any outlets exposed to water can be a health risk and can even prove to be fatal.  Always contact a professional to inspect them and repair them properly.  Any wooden structure within your floor or wall will absorb water slowly and become damp therefore creating room for mold to grow.  It is not only a health risk to you, but a damp wall can be a structural risk. Insects love to hatch their eggs in stagnant water; they hatch and spread diseases and bacteria. As the water evaporates, it creates a conducive environment for mold and mildew to spread. The odor attracts more insects which will then spread to other areas in your home.

So where do you start?  Call SERVPRO of Piatt/DeWitt County at 217-935-2992!  We can help!  Our staff is highly trained and have all the right equipment to clean up the water to make it "Like it never even happened."  Four feet of water in your basement, no problem!  Water behind your drywall, no problem!  The staff even has the ability to save your hardwood floors and ensure that you do not have mold growth from the water.  Give us a call today; in most cases we can be there in an hour or less!

4 Tips for Making a Flood Insurance Claim

2/4/2020 (Permalink)

Flood Damage from storm

If your home has been damaged in a flood, then you will need to make a flood claim to help cover the costs of repairs. Addressing the situation in the right way will help you get through the process more easily and with less stress. The following tips may help.

1. Call Right Away

When making a flood claim, it is important to contact your insurance company as soon as you can. Waiting too long to do so can cause your claim to be denied, as many policies require you to make a report within a certain time period. Filing your claim sooner also allows you to get the process started and finished more quickly.

2. Go Over the Details

While you may have read over your policy when you purchased it, you probably haven’t spent much time studying it since then. Look over it carefully so you know what to expect and what is expected of you.

3. Start on Mitigation Quickly

It can take some time for your insurance adjuster to arrive to inspect your house, so don’t feel like you need to wait to start taking care of the damage. In some cases, waiting too long to begin mitigation and allowing the damage to worsen can cause your insurance claim to be denied. To avoid this, contact a cleanup and restoration company to start work right away.

4. Document Any Damage

While you don’t need to wait for your adjuster to begin cleaning up, you should make sure you have evidence of the damage. Take photos of affected areas and belongings and set aside items in a safe location. The restoration company can help with this task before they begin working on repairs.
Filing a flood claim might seem like a complicated process, but keeping a level head and following these steps can make it go more smoothly. If you are uncertain about anything, don’t hesitate to SERVPRO of Piatt/DeWitt County anytime at (217) 935-2992.

Getting Back Into Your House

2/3/2020 (Permalink)

house fire loss due to a stove

You had a fire, and now it's time to get your house back. Smoke and soot are more than a dirty little reminder of the disastrous fire that took its toll on your home; they can be very dangerous.  Leftover smoke and soot following a fire are more than just smelly and unsightly.  Exposure during fire restoration efforts can adversely affect your health.  Children, the elderly, and those with weakened immune systems are particularly at risk when exposed to smoke and soot.  Its effects have been known since the 18th century, when the British Parliament passed the Chimney Sweepers Act in response to its association with cancer, the first ever occupational health legislation.

When combustion occurs during a fire, not all materials burn cleanly, resulting in smoke and soot.  These waste products - solids, liquids, and gases - may be composed of various chemicals which are harmful to your health. Today’s modern structures hold an array of chemicals not found in early homes, including plastics, foams, fabrics, carpets, wood products, synthetic fabrics, wool, and asbestos-containing materials, which could result in health hazards that make fire restoration a dangerous and difficult task.    

Exposure to smoke and soot during fire restoration may occur via the skin and eyes, inhalation, and ingestion.  Because airborne soot particulate is invisible, you may unknowingly be affected. Once soot enters your bloodstream, it can cause a wide array of serious health issues, including respiratory issues, shortness of breath, bronchitis, asthma, stroke, heart attack, cancer, and premature death. In infants, even short-term exposure to soot has been shown to have lifelong health consequences, permanently altering developing respiratory systems. Some of the contents that may be in a home or business are:

• Mesothelioma (cancer) causing asbestos fibers from building materials used in the 1950s-1980s.
• Carbon materials can produce carbon monoxide, hydrogen, ammonia, nitrogen oxides, and tar.
• PVC may create hydrogen chloride, phosgene, dioxin, chloromethane, bromomethane, and halocarbons.
• Sulfur can form hydrogen sulfide, sulfur dioxide, and thiols that can cause residual smoke odor.
• Partial oxidation of released hydrocarbons can yield formaldehyde, acrolein, furfural, ketones, alcohols, phenols, cresols, carboxylic acids, and more…
• Even wood smoke released shares more than 100 chemicals also found in cigarette smoke. 

Unfortunately, safety risks from fire do not end once the flames are extinguished.  Fire damage can linger for years unless properly addressed.  Adequate safety equipment (respiratory, skin, and eye protection) are essential in reducing possible exposure to dangerous smoke and soot, and quite possibly water and mold related health issues resulting from firefighting efforts. Proper ventilation practices are also necessary to protect and restore indoor air quality following a fire, including HEPA filtration and adsorption (activated carbon) to preserve air quality. A bottle of degreaser and a dust mask are not enough! So where do you start?  SERVPRO of Piatt/DeWitt County can help!  The staff is highly trained, professional, knowledgeable, and have both the expertise and equipment needed for a safe and thorough fire restoration.

3 Differences Between Flood Damage and Storm Damage

1/20/2020 (Permalink)

Flood waters in a crawlspace of a home

If your Piatt/DeWitt County building is damaged during a storm, you might think that all of the water damage falls into one category, but this is not necessarily the case. Flood damage is actually a bit different from other types of damage caused by water. The following are a few distinctions.

1. Where the Water Comes From

Perhaps the easiest way to determine whether you are dealing with flood damage or other water damage is to figure out where the water is coming from. Generally, if the water comes from above, then it is regular water damage. This can include leaks and broken pipes. If the water is rising up from the ground, then this is always considered flood water.

2. The Level of Water Contamination

A lot of the water involved in storm damage is considered to be category 1 or clean water. Water from damaged pipes or supply lines also belongs to this category. Flood water, on the other hand, is category 3 or black water. This means that it is highly contaminated and should be avoided. This is because water from a flood mixes with sewage and other contaminants on the ground. Anything that it touches, including home contents, will need to be thrown away or thoroughly sanitized.

3. Whether It is Included in Your Insurance Policy

Another important difference between damage from a flood and damage from other water sources is that flooding is usually not included in your basic insurance policy. If you want coverage for this type of damage, then you will need to purchase a separate flood policy. Whether you are dealing with clean water or flood damage, you will need to have it taken care of quickly to avoid further damage to your building. Moisture of any type can contribute to weakened materials or mold growth. SERVPRO of Piatt/DeWitt County can remove the water and perform any necessary repairs.

Call us at 217-935-2992 at any time.

3 Steps To Take After A Fire

1/15/2020 (Permalink)

working house fire

A fire in your Piatt/DeWitt County home can be devastating. There are people who can give you the assistance you need to rebuild your house if this happens. To expedite the fire restoration process, you will need to file a fire claim with your insurance company. Take these three steps right after the fire happens to make the process go more smoothly.

1. Call Your Insurance Agent

The company that provides your fire insurance is the first call you should make after the flames have been put out. This starts the claims process. An adjuster comes to assess the damage and determine how much the insurance company will pay. The longer you wait to contact your insurance company, the higher the chance that your home will sustain damage that won't be covered.

2. Vacate Your Property

You may be tempted to start cleaning up the moment you hang up from the call with your insurance agent. Fight this urge and leave damage mitigation to the professionals. Instead, take pictures of the damages so that you have an accurate record of them. You may also consider making a list of items that need to be replaced and the approximate replacement cost. This can help you when you are filing your claim, especially if the fire restoration cleanup starts before your adjuster arrives.

3. Protect Your Home

It's likely that the fire that ravaged your home also left it vulnerable to the elements and unwanted guests. When fire remediation specialists arrive to start the smoke cleaning process, they will likely board up the parts of your home that normally would be closed to intruders, animals or bad weather. This can prevent further damage and save you the time and expense of extra repairs. Fire damage to your home can seem overwhelming. However, these are the few primary steps needed to start the fire restoration process.  SERVPRO of Piatt/DeWitt County is ready to work with your insurance agent to return your home to preloss condition.  Call or ask for SERVPRO at 217-935-2992, 24/7

Drip, Drip, Drip

1/15/2020 (Permalink)

Prairie Wind Water Loss

Not a good sound to hear anytime of the year. The day after Christmas is even worse.  A local senior housing facility had a sprinkler head malfunction in the early hours of December 26. First call was to SERVPRO to attack the issue. Several rooms and a long hallway were saturated with water. 

These water losses are tough for any business. A water loss in a senior center presents special problems.  This water issue disrupts their lives, from being displaced from their rooms to a dining hall in some instances being flooded. 

This is also very disruptive to the staff since the residence daily routine has been interrupted. They want things back to normal as quickly as possible. The staff also has to deal with the additional hazards equipment being placed to dry carpet out presents. 

Our goal at SERVPRO is to not only make it “Like it never even happened,” but to do it quickly as we can. 

Call SERVPRO of Piatt/DeWitt at 217-935-2992 for all your water loss needs!

Act Quickly

1/6/2020 (Permalink)

SERVPRO of Piatt/DeWitt County act quick to all fire calls

Fires can be devastating when they occur.  It is crucial though when a fire strikes that you get the restoration process started immediately.  The longer that it is put off the harder and more repairs will be needed. This also means the price of repairs goes up as well.  SERVPRO of Piatt/DeWitt County specializes in fire damage and restoration.  Contacting us is the first step in getting the restoration underway. SERVPRO will try to save as much of your home and personal belongings that we can. Remember that safety comes first, so if there’s no way to safely gain access into your home, stay out until SERVPRO professionals arrive. On arrival we perform a thorough cleanup using our industrial-grade products and equipment, such as dry cleaning soot sponges to remove loose soot and specialized vacuum filters to clean carpet and upholstery.  Unfortunately fires happen, but when they do make sure you act quickly to get the damage cleaned up. SERVPRO of Piatt/DeWitt County takes fire damage and leaves it "Like it never even happened." Call SERVPRO of Piatt/DeWitt County for your fire restoration needs anytime at (217) 935-2992

When Should You Not Use Drain Cleaner?

1/2/2020 (Permalink)

clogged water pipes

When Should You Not Use Drain Cleaner?

You may be tempted to treat a clogged drain with store-bought drain cleaner in Piatt/DeWitt County. However, you should be careful about when and how you apply this potent chemical liquid. There are certain situations in which drain cleaner should never be used, in order to prevent more damage from occurring.

Plastic Pipes

The chemicals in drain cleaner react together to transfer electrons to and from organic substances, causing them to break down. This process also produces heat. That is how they force their way down further into the pipe. These two factors mean that they can warp and eat through piping made of pliable materials, like plastic. The three types of cleaners you should stay away from if you do have plastic pipes are:

• Sulfiric or muriatic acid cleaners
• Lye or caustic potash cleaners
• Bleach, peroxide or nitrate cleaners
  

Total Blockage

Often, drain cleaners won't be able to clear a clogged drain if there is a solid mass of hair, oil and debris completely blocking the flow of air and liquid. So, if they are used in these situations, the cleaner ends up sitting there above the block. Given enough time, the strong chemicals can deal out some real damage to your pipes, even if they are not plastic or old.

Old Pipes

Old pipes will have a number of the same problems as plastic pipes because they are brittle and delicate. If you discover that your pipes are old or rusting, you are probably better off replacing your plumbing rather than going through sewage cleaning. New pipes are the best way to ensure that one does not burst and you have water damage remediation to deal with instead of a blockage. Most people don't even know there are other options for dealing with a clogged drain. Instead of chemical cleaner, you can try a biological or a mechanical option like a drain snake. Ask your local hardware store for more guidance.  If unwelcome water is present, however, call SERVPRO of Piatt/DeWitt County at 217-935-2992.

Is Mold Damage Covered by Homeowner's Insurance

1/2/2020 (Permalink)

mold growth next to exterior windows

Is Mold Damage Covered by Homeowner’s Insurance?

Once a small amount of water gets where it doesn’t belong mold can start to develop. One certain problem with mold/fungus growth is that it damages, and can eventually destroy, the materials from which houses are made. Some homeowners’ policies may include mold insurance, but it depends on the wording and circumstances.

Your Insurance May Cover Mold Damage Did the mold develop as the natural consequence of a “covered peril”?  This typically includes such things as the following: Fire damage, Storm and lightning damage, Accidental discharge from plumbing and appliances So, if a lightning bolt strikes and damages your roof, allowing water to enter it, that would be covered. If lightning hits a tree, causing it to fall on the roof and encourage fungus growth, the same applies.

There Are Limits, Conditions and Exceptions When experts tell you to read your insurance policy carefully, it is because there can be significant distinctions in the fine print. For instance, even if the mold damage was caused by a covered peril, you won’t be covered if the damage was reasonably preventable – such as knowing about a leak but letting it go for longer than necessary.

Also, a homeowner’s insurance will never cover damages from flooding.  The National Flood Insurance Program provides that. Keeping a higher indoor humidity than normal also could trigger an exception.

Some policies may have a rider or endorsement that specifically does offer mold coverage. However, there are usually limits to the payout, capping damage awards. Finally, any insurance claim can potentially raise the cost of your premiums, so in some circumstances, you may be better off paying a professional mold cleanup company like SERVPRO of Piatt/DeWitt County yourself to fix the problem.  

When fungus growth does threaten your home in Piatt/DeWitt County, take a good look at your insurance or call SERVPRO at 217-935-2992 for advice. They can answer your questions and take pride in leaving your home “Like it never even happened.”

5 Common Causes to Commercial Fires

12/30/2019 (Permalink)

Vet Clinic Building Fire

There are five common causes of fires in Commercial Buildings:

• Cooking Equipment
• Heating equipment
• Electrical & lighting equipment
• Smoking materials
• Intentional fire setting

SERVPRO of DeWitt/Piatt County has the equipment, expertise, and experience for fire cleaning and smoke damage.  A power surge affected a local business on Wednesday.  The SERVPRO of DeWitt/Piatt County crews had the business up running on Thursday.  That was a 24-hour turnaround.  The crews used the hepa-vac and cleaned the first floor, basement and boarded up windows.  Crews also packed up all contents in the office where the fire began and deliver to the warehouse for storage.  The remainder of the contents on both levels were cleaned on-site.  The owner of the business was shocked but pleased that they were closed for only 1 day. You can count on SERVPRO of DeWitt/Piatt County and their hard-working crew to be there for you and your business. Call SERVPRO of DeWitt/Piatt County at 217-935-2992 for all your commercial needs. 

Commercial Fire Damage

12/16/2019 (Permalink)

Fire in office space

Dealing with commercial fire damage on your own can be devastating & stressful. Our techs can help you and give you peace of mind.

Fires in commercial establishments can be very devastating. Apart from the loss they cause by damaging the structure and contents, they also lead to business closure, which translates to lost revenue. The longer it takes to resume normal operations, the higher the cost of lost opportunities. In the worst cases, the business might even lose customers. We offer restoration services that help commercial establishments recover faster after fire incidents. FSRT certification means our customers benefit from a combination of top-notch equipment and advanced skill sets throughout the restoration process. 

The steps taken immediately restoration starts can quicken, or hamper the speed of recovery after commercial fire damage in Piatt/DeWitt County. Our SERVPRO technicians rely on their IICRC training to do a thorough evaluation before starting the restoration process. Such evaluation helps us establish the primary form of damage. Depending on the materials and items present in the affected area, it could be a case of predominant flame or smoke damage. If it is a case of smoke damage, we need to establish whether wet or dry smoke is the most prevalent. Having such information helps determine the level of agitation, chemical action and dwell time needed for effective cleaning. 

Commercial spaces can present unique size challenges. In a space like a warehouse, the sheer size of the walls, ceilings and other areas that require cleaning can prolong the restoration. In a hotel or office space, the challenge could be large surfaces such as glass windows that require special care to avoid problems like streaking. Our SERVPRO crews use special equipment such as mobile scissor lifts, spotting pad holders and extensions poles when cleaning up vast surfaces saving time. 

Our SERVPRO team considers the entire restoration process to determine how much effort to put into each phase, which also helps save time. For instance, if restoration involves repainting the affected surfaces, we clean to remove debris and neutralize the acids in smoke residue then restore the visual appeal though painting.

Restoring your fire damaged premises should not take too long. Call SERVPRO of Piatt/DeWitt County to assist. You can reach us at (217) 935-2992 any time. 

Green Slime

12/5/2019 (Permalink)

Green slime on seat

Do your kids like to play with that green slime? What about in your car? Has any of them ever got it on anything and you can't get it off?

Well, at SERVPRO of Piatt/DeWitt we have actually had the chance to get to tackle a case of the green slime from a local car dealership.  

The car dealership had a car traded in and one of the backseats was stained from green slime. So, we had the chance to work our magic. After we were done, we returned the vehicle to the dealership ready to be put on the lot for sale.  The dealership was amazed at the work we had done. 

Call SERVPRO of Piatt/DeWitt at 217-935-2992 for all your stain removal needs. 

Water Damaged Documents Need Restored

12/2/2019 (Permalink)

Water logged documents needing restored.

Commercial Water Damage is very devastating, especially when there are paper records that have been damaged. Hard copies are sometimes needed along with digital files during the course of doing business. There are steps that you should implement when trying to preserve your damaged documents. 
 
1. Start with the assessment of the present damage by inspecting the area well to aid in the determination of what type of equipment and work will be necessary in order to repair the damage to the structure, documents, and records. The inspection must be done thoroughly, but quickly. Focus on determining the type and extent of the water damage, items that have been affected, and what can be salvaged by professional commercial water damage experts. And take photos to substantiate initial water damage. It sounds like it is more prudent to call in SERVPRO of Piatt/DeWitt to restore both the structure and your relevant business documents.
 
2. Be sure to call your insurance provider to make arrangements for an adjuster to assess the water damage and set up the claim. Ask for a recommendation to restore your business space along with rescuing your documents. SERVPRO comes highly touted as a premier company that has the knowledge, experience, and equipment to mitigate water damage losses. We can also help with the insurance paperwork and the claims process to ensure your fair recovery value. 
 
3. It is wise to freeze records that have been heavily water-logged. This is the most proven method of stabilization. This process should be done at approximately minus 20 degrees F if possible. Rapid freezing will prevent additional damage from immediately occurring and will allow more time for the drying process and the actual restoration later. 
 
4. There has been much proof that the most efficient way to dry water-damaged papers and documents that have been frozen is to put them through the process of pressurized freeze-drying. The process is called "Lyophilization." This causes the water molecules to crystallize more rapidly that are in and on the papers and documents. By decreasing the pressure in the  Freeze Drying Chamber the frozen water (crystals) will change from the solid phase of water directly to the gas phase--water vapor. This sublimation process enhances the chances of salvaging valuable documents in bulk. 
 
5. After the documents, records and papers have been freeze-dried, they must be handled delicately and cautiously until they have had the necessary time to acclimate to their environment again. It is rather imperative to make sure that they are stored in a space that is well-ventilated and even air-conditioned. SERVPRO can restore most water damaged commercial documents to get your business back in order "Like it never even happened."

We Use Advanced Drying Equipment and Techniques

SERVPRO of Piatt/DeWitt invests in the latest technology and equipment because it helps us restore your business and documents more quickly and to minimize cost. Call us for all your Piatt/DeWitt water damaging events to your business 24/7 at 217-935-2992

Holiday Fire Safety

12/2/2019 (Permalink)

Christmas Living room

Residential fires during the holiday season are more frequent, more costly, and more deadly than at any other time of the year. The U.S. Fire Administration (USFA) reports more than double the number of open-flame fires on Christmas Day than on an average day, and about twice as many on New Year’s Day. And when those fires occur, they do more damage: Property loss during a holiday fire is 34% greater than in an average fire, and the number of fatalities per thousand fires is nearly 70% higher. When the source of the fire is a highly flammable Christmas tree, the toll in property and lives is even greater.

To keep your household from becoming a holiday fire statistic, here are some safety tips to follow.

Cooking

Cooking is the top cause of holiday fires, according to the USFA. The most common culprit is food that’s left unattended. It’s easy to get distracted; take a pot holder with you when you leave the kitchen as a reminder that you have something on the stove. Make sure to keep a kitchen fire extinguisher that’s rated for all types of fires, and check that smoke detectors are working.

If you’re planning to deep-fry your holiday turkey, do it outside, on a flat, level surface at least 10 feet from the house.

Candles

The incidence of candle fires is four times higher during December than during other months. According to the National Fire Protection Association, four of the five most dangerous days of the year for residential candle fires are Christmas/Christmas Eve and New Year’s/New Year’s Eve. (The fifth is Halloween.)

To reduce the danger, maintain about a foot of space between the candle and anything that can burn. Set candles on sturdy bases or cover with hurricane globes. Never leave flames unattended. Before bed, walk through each room to make sure candles are blown out. For atmosphere without worry, consider flameless LED candles.

Christmas Trees

It takes less than 30 seconds for a dry tree to engulf a room in flames, according to the Building and Fire Research Laboratory of the National Institute for Standards and Technology. “They make turpentine out of pine trees,” notes Tom Olshanski, spokesman for the USFA. “A Christmas tree is almost explosive when it goes.”

To minimize risk, buy a fresh tree with intact needles, get a fresh cut on the trunk, and water it every day. A well-watered tree is almost impossible to ignite. Keep the tree away from heat sources, such as a fireplace or radiator, and out of traffic patterns. If you’re using live garlands and other greenery, keep them at least three feet away from heating sources.

No matter how well the tree is watered, it will start to dry out after about four weeks, Olshanski says, so take it down after the holidays. Artificial trees don’t pose much of a fire hazard; just make sure yours is flame-retardant.

Decorative Lights

Inspect light strings, and throw out any with frayed or cracked wires or broken sockets. When decorating, don’t run more than three strings of lights end to end. “Stacking the plugs is much safer when you’re using a large quantity of lights,” explains Brian L. Vogt, director of education for holiday lighting firm Christmas Décor. Extension cords should be in good condition and UL-rated for indoor or outdoor use. Check outdoor receptacles to make sure the ground fault interrupters don’t trip. If they trip repeatedly, Vogt says, that’s a sign that they need to be replaced.

When hanging lights outside, avoid using nails or staples, which can damage the wiring and increase the risk of a fire. Instead, use UL-rated clips or hangers. And take lights down within 90 days, says John Drengenberg, director of consumer safety for Underwriters Laboratories.  “If you leave them up all year round, squirrels chew on them and they get damaged by weather.”

Fireplaces

Soot can harden on chimney walls as flammable creosote, so before the fireplace season begins, have your chimney inspected to see if it needs cleaning. Screen the fireplace to prevent embers from popping out onto the floor or carpet, and never use flammable liquids to start a fire in the fireplace. Only burn seasoned wood — no wrapping paper.

When cleaning out the fireplace, put embers in a metal container and set them outside to cool for 24 hours before disposal. 

Should you have a fire emergency, no matter how big or how small, we here at SERVPRO of Piatt/DeWitt are ready to help 24 hours a day! Call us today at  (217)935-2992..

Ice Damming Can Leave You With Water Damage

12/2/2019 (Permalink)

Ice Damming During Winter Weather

Ice Damming Can Allow Water Damage to Piatt/DeWitt County Homes

Winter is upon the area, and Piatt/DeWitt County homeowners prepare for another season with significant snowfall. While many properties are virtually unaffected by the predicted snow to come, other homes are less fortunate regarding the damage that heavy snow staying on the roof of their house can do. Ice damming is among the most significant of the potential hazards that threaten the structural integrity of your roof, and this phenomenon is more common than you might think. 

While the smaller side of the concerns for ice damming on your roof is the weakening of the structure, water damage restoration in Piatt/DeWitt County may be required when runoff and melting snow cannot find a means to leave the roof area. Ice damming occurs when melting snow beneath a fresh snow pack reaches the eaves of the roof and freezes at this point. To make matters worse, the condition continues to worsen without physically breaking them loose or having several warmer days to melt the ice. 

Our SERVPRO professionals have helped many of our customers that have dealt with ice damming and the water damages that can result from the incident. As melting snow and runoff have no means of escape from the area, and the weight of the snow pack providing immense pressure on the roof itself, liabilities become exposed and exploited by the present water. 

With efficient equipment designed to reduce overall humidity fast like our industrial-strength dehumidification machines, we can effectively bring moisture levels down to acceptable parameters in the attic space to prevent the growth of mold and fungus. With a licensed contracting division, our SERVPRO of Piatt/DeWitt County franchise can assist immediately with emergency board up services and include our professional reconstruction services as part of our comprehensive restoration package that saves our customers time and money.  

Ice damming can happen to any home, even on some that have preventative measures in place to avoid it. If your home suffers water damage, let our experts help you to restore the damaged areas fast. You can reach our SERVPRO of Piatt/DeWitt County emergency response team 24/7 by calling (217) 935-2992.

Did You Know We Offer Construction Services?

12/2/2019 (Permalink)

Construction Project

Rebuilding after a disaster.

After a disaster damages your home - whether it be a fire, water, or storm - you will need to rebuild and restore. For decades SERVPRO has been known for their ability to respond to a disaster and restore your home to make it "Like it never even happened.”

The first thing you must do after a disaster is take temporary protective measures such as placing roof tarps to prevent additional damage, boarding up to secure the building, and then remove water and debris. Mold, smoke, fire, and water damage all have their own protocol for restoration and our experts know how to tackle each problem.

Once your home or building is secured and the hazards are removed, you can start the rebuilding process; from the structure itself to preserving and restoring the treasured items inside your home - including heirlooms, art, and family photos. The professionals at SERVPRO of Piatt/DeWitt County can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Piatt/DeWitt County can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

• Board Up
• Carpet Repair and Installation
• Document Drying
• Dry Cleaning
• Drywall Installation
• Drywall Removal
• Electrical
• Electronics Restoration
• Fine Art Restoration
• Furniture Restoration
• General Contracting
• Hardwood Floor Repair
• HVAC Services
• Move Out
• Painting
• Plumbing
• Roofing Services
• Tree Removal
• And more!

If you are in need of construction services contact SERVPRO of Piatt/DeWitt County at              217-935-2992.  

Farmer City Christmas Parade

11/26/2019 (Permalink)

Farmer City Christmas Parade 2019

Farmer City Christmas Parade is one of the biggest events in the small town of 200 people.  And we love being involved in the community.  We participated in the Farmer City Annual Christmas Parade this past Sunday and had a blast.  We were one of over 100 entries in one of the 17 parades that we are going to be in this holiday season.  Make sure to come out and see what crazy costumes we are in, in a town near you!  This parade was harder for us to decorate our car since it was light out, but we sure stood out in the nighttime (lighted) parades. We are here in all the communities that we service.  Please make sure that we are your first call for any kind of disaster, water loss, fire, mold, etc.

SERVPRO of PIATT/DEWITT COUNTY  call us at (217) 935-2992.

Run for Life

11/26/2019 (Permalink)

Run for Life race take off picture

We are so proud to announce that our 1st Annual Run for Life was a great success. Run for Life is a 5K/10K designed to raise money to help with Teen Suicide Awareness.  We sat up at many summer fairs and festivals over the summer to get the word out. We also had several smaller fundraising events throughout the year to help raise money. On November 1st, 2019, was the big day. We had over 100 racers signed up ready to race on that cold windy morning. Our 1st place overall winner was 12 year old Ryan Baxter. 

With Ryan’s help, and the many other racers and volunteers we were able to raise just over $10,000 to help  with Teen Suicide Awareness. We are currently in the works of getting all of our plans together for funds disbursement to local groups and schools to with our initiatives. 

We have also already started planning for the 2020 event. If you have any questions, please contact us at SERVPRO of PIATT/DEWITT at 217-935-2992.

Sewer Problems in the Workplace

11/13/2019 (Permalink)

leaking plumbing

It’s not uncommon for an office building to experience flooding. This can be the result of many factors, such as a broken pipe, a poor foundation, or insufficient drainage. Another culprit is when the sewer backs up. In many ways, this can be the most troublesome and require the most extensive attention. If this happens in your Champaign/Urbana, workplace, you need to start the sewer cleanup process without delay.

Your Responsibilities

If sewer problems have brought flooding into your building, you could be dealing with the harmful black water.

To maintain the safety and well-being of your staff, and to avoid additional problems, you need to do the following:

• Evacuate the affected area and stay area.
• Take photos of the sewer backup and the damage it caused without getting too close to the water.
• Call your insurance company and provide them with the photos.
• Call a reputable sewer cleanup team to start the restoration and sanitizing process.

The Assessment

One of the many advantages of calling a professional crew is that it not only has the equipment and expertise you need, but it can arrive on the scene quickly—usually on the same day as your call. The technicians will start by evaluating how badly your office was damaged, whether it was due to a flooded toilet or something more complex such as a sewer line break.

Water Removal

Using safe methods, the team will extract the water from the floors, furniture, walls, and other areas. The company has specialized tools to thoroughly remove all water.

Cleaning and Sanitizing

Getting rid the water is only part of the sewer cleanup job. The team will also use powerful chemicals and disinfectants to ensure that the area is completely sanitary. This will enable you to once again use the space.

Don’t trust just anyone to take care of the sewer cleanup in your workplace. The best companies will make sure your office is returned to its pre-flood state.

SERVPRO of Piatt/DeWitt County - (217) 935-2992

Cleaning an Artificial Christmas Tree

10/29/2019 (Permalink)

As the holiday season rolls around, it's likely that you'll be pulling your artificial Christmas tree out of storage. About 70 percent of Americans will celebrate Christmas this year, and of those who celebrate the holiday, only about 20 percent of trees are real! Many people recognize the benefits that come with artificial Christmas trees; reliability, easiness, and attractive looks.

After months in storage, however, many artificial Christmas trees both look and smell a little dusty. No matter how well you try to keep the dust out, it always finds a way in.

Dust

One of the necessities in cleaning an artificial Christmas tree is to remove any dust clinging to its branches and needles. Using a static cling cloth, gently wipe it along the branches. The static will pick up loose dust and make your tree looking drab.

Shake with Salt

If your tree needs something a bit more intensive, salt can help! This is a method that is effective for small trees and larger trees that come apart into smaller pieces. Add small trees or tree pieces to a large bag with a handful or two of kosher salt, and then vigorously shake. The salt will act as an abrasive cleaner, scrubbing away any grime that's clinging on tightly.

A Seasonal Sponge Bath

For heavy cleaning, a light dusting won't be enough. At the start of every season, carefully wipe each branch down with a gentle, wet sponge. This will pick up the dust and dirt that settled between the needles while the tree was in storage. Sponging a tree, especially a larger one, can be time-consuming, so plan to tackle this at short intervals or enlist the help of others.

Deodorization

After your tree is clean, you'll still need to deodorize it periodically. You can hide a scented air freshener intended for a car in the branches of your tree to give it a seasonal scent, or periodically spritz the branches with an air freshener to keep them smelling fresh.

Professional Services

Sometimes, home cleaning just doesn't cut it. For more extensive cleaning services around your home, SERVPRO of Piatt/DeWitt County is locally owned and operated, and has expert solutions to keep every part of your house clean. Call us today for a free estimate (217) 935-2992

Why Does My Carpet Smell?

8/1/2019 (Permalink)

Moisture or dampness

Sometimes, moisture can get underneath the carpet and carpet pad, leading to musty odors.

This moisture can come from humidity, spills or potted plants that drip onto the carpeting.

A flood can also cause carpet odor, such as when a finished basement floods during a rainstorm.

If not addressed properly, continued moisture exposure can cause mold and mildew to grow under the carpet padding. Not only will it increase the smell, it also creates a health risk.

Pet odor

When pets use the carpet as a bathroom, the smell can really linger.

Even after a carpet cleaning, the smell of pet urine may return. This is due to the gases released by the bacteria that are digesting the urine. If any of the urine remains in the rug fibers, it will continue to smell.

The same is true for vomit, another common problem associated with pets and carpeting.

These bacteria are activated by water, which is why the smell may intensify after a thorough cleaning.

Dry carpet cleaning treatments or treatments that use enzymatic odor removal products are the best solution for eliminating pet smells. Enzymes are particularly effective because they attack the bacteria, thus eliminating the source of the smell.

Cigarette smoke

If a smoker lives in the home, the carpet can collect the cigarette smoke odor.

While the homeowners may not notice the stench because they live with it, visitors or someone who purchases the home will definitely notice the smoke smell.

A professional carpet cleaner may be able to remove the smell, but if the smoking was excessive, a carpet deodorizer may not be enough, and the carpeting may need to be replaced.

Old age

Carpeting is made from fibers. Over time, those fibers break down. When the carpet begins to smell old, there is little that can be done.

Carpet cleaning cannot take the old, musty smell from carpet. This is when it simply needs to be replaced.

In addition to the smell, old carpet starts to release dust, which can contribute to indoor allergies.

Food and drink spills

Food and drinks that spill onto carpet can lead to odors.

Like pet smells, these organic products attract bacteria. As the bacteria break down, they release smelly gasses. Again, professional carpet cleaning is the best solution to remove the smell.

Once you find the source of your carpet odor, you can decide on the best treatment. For organic smells like pet odors or food spills, consider two professional cleanings to thoroughly remove the bacteria.

For other problems, like old age or mold, you may need to replace the carpet. Knowing where the odor is coming from will help you make the right decision for treatment.

Cleaning the Air after a Flood

7/5/2019 (Permalink)

The aftermath of a flood is no picnic.  Even after all damaged materials have been removed and the ground floor has been thoroughly dried and cleaned, the smell of mold and sewage can linger for weeks or even months. If your home was recently in a flood, and you’re tired of your home reeking like mold growth and black water, your Piatt/Dewitt Counties SERVPRO flood restoration team offers these few odor removal tips that may be of use to you. 

Steps for Cleaning the Air 

Cleaning the air is fairly simple and involves a few common household items.

• Cat Litter: Cat litter is designed to soak up odors, so place a little bit in each room. Change it out periodically to make sure that it absorbs as much of the residual odor as possible. 
• Vinegar: Place bowls of vinegar throughout your home, and in just a few days, your home will be smelling as fresh as it was pre-flood. 
• Baking Soda: In addition to using baking soda on your carpets, you can also use it to zap odors from the air. 

Mold growth can really stink up your home. To get rid of that bad smell, try utilizing the tips above from your SERVPRO of Piatt/Dewitt Counties water damage team. Contact us at (217)935-2992.

How to Clean A Crawlspace

7/1/2019 (Permalink)

In order to keep your crawlspace dry, you must dry it under negative pressure. This means drying through suction, pulling air out, rather than blowing air in. The suction drying technique is achieved by a dehumidifier drying the air in the room at the same time as a turbine creates high negative pressure in the structure. In other words, in order for negative pressure to be present, more air must be removed from the crawlspace that is added to space. If positive pressure is used to dry a crawlspace, exfiltration will occur, pushing particulate and odors into the living space of the structure.

Even the cleanest crawlspace is filled with dust, mold spores, dead insects, or worse. Our SERVPRO of Piatt/Dewitt Counties professionals uses a manometer to verify the negative pressure.

Why should you call a professional to clean out your crawlspace? For one, crawlspaces are dangerous places that must be entered with the right safety gear. If there is mold or other contaminants present, you must use the correct equipment and chemicals to clean and dry the area. If you need to inspect and clean your crawlspace, your SERVPRO team of Piatt/Dewitt Counties is available 24/7, (217)935-2992.  [JB]

Blood Cleanup Done Right

6/26/2019 (Permalink)

Cleanup of Blood Stains Done with Empathy and Care

A blood spill of any type is considered a biohazard. The personal nature of such a spill makes it more difficult for the homeowner or renter as well as the restoration company called in to remediate it. It is not enough to just spray down the contaminated area and then wipe it up.

Blood clean-up in Piatt/Dewitt Counties needs a full-service agency. The company you choose must be trained in not just EPA and state cleaning procedures, but one that recognizes the personal component as well. SERVPRO technicians understand that there was most likely a sensitive situation which led to this and they must respect not only the residents but the person or persons who are no longer present. 

Removing blood stains and congealed, pooled blood require special cleaning agents designed to neutralize pathogens. Trauma examples include HIV, Hepatitis A, B, and C along with other infectious diseases not found in other biohazards. To accomplish this, we use one or more of the anti-bacterial agents in our chemical inventory. 

In addition to the pathogen threat, conventional cleaning agents do not always react well with blood or other bodily fluids. Even if they do successfully clean the surface of floors or walls, there is usually a stain or ring left to indicate where the spill occurred. Such a remainder does not meet our standard of cleaning, and if there is a stain after we finish cleaning, we often recommend repainting or removing and replacing the affected section of drywall, floor or ceiling. 

No matter the cause of the spill, we understand that it is a personal matter. None of our technicians will ask for details beyond what we need to clean and restore your home to its original state. We want to make certain that no one on our team inadvertently says something to the press or your neighbors. 

Clean up after any biohazard is not easy. When it involves a personal issue, the requirement for discretion is almost as important as cleaning up the affected area itself.  SERVPRO of Piatt/Dewitt Counties wants to help in any way we can as we return your home to its normal condition. If you need us, call today at (217)935-2992.  [JB]

4 Ways To Prevent Mold in Your Vacant Rental Property

6/21/2019 (Permalink)

During summer months, mold prevention becomes more difficult because hot, humid weather creates the perfect conditions for mold.

In an ideal world, your rental property always has tenants. In the real world, this isn’t always the case. Sometimes a property will remain vacant for weeks or even months, and an empty property is at risk for developing mold growth. In general, this fungus is relatively harmless unless it grows indoors where it creates an unpleasant environment. Follow these mold prevention tips now so that you don’t end up paying more for a mitigation specialist in Piatt/Dewitt Counties to perform a cleanup later.

1. Turn off the water and drain the lines.

If you expect a property to be vacant for any length of time, turn off your water using the main shut-off valve and open all the taps to allow water to drain out of the plumbing lines. Especially in the winter months when pipes can freeze and burst, turning off the water eliminates the possibility of plumbing leaks that can cause water damage. Preventing moisture from collecting anywhere is the number one key to mold prevention. 

2. Do repairs first.

Before you close the property, have your contractor check for roof and outer wall leaks, clean the gutters and make sure your sump pump is in good condition. Minor repairs can turn into expensive problems later if rainwater is leaking into your building and creating the moist conditions that mold loves. 

3. Leave the heat on low...

You may want to save money by shutting off utilities while the building is vacant. However, the money you may save pales in comparison to the cost of paying a mold mitigation specialist in Piatt/Dewitt Counties, to restore your property. During cool weather, keeping the heat on low keeps the house from becoming too damp and encouraging mold spores to settle and grow. 

4. ... or leave the A/C running.

During summer months, mold prevention becomes more difficult because hot, humid weather creates the perfect conditions for mold. However, keeping the air conditioner running pulls moisture from the air, keeping your property’s environment cool and dry. When new tenants arrive, there won’t be any musty odors or mold problems to contend with. For more information, call SERVPRO of Piatt/Dewitt Counties, (217)935-2992.  [JB]

Every Second Counts

6/17/2019 (Permalink)

In a fire, seconds count. Seconds can mean the difference between residents of our community escaping safely from a fire or having their lives end in tragedy.

This reinforces why everyone needs to have an escape plan. Here are some key messages to employ:

• Draw a map of your home with all members of your household, marking two exits from each room and a path to the outside from each exit.
• Practice your home fire drill twice a year. Conduct one at night and one during the day with everyone in your home, and practice using different ways out.
• Teach children how to escape on their own in case you can’t help them.
• Make sure the number of your home is clearly marked and easy for the fire department to find.
• Close doors behind you as you leave – this may slow the spread of smoke, heat, and fire.
• Once you get outside, stay outside. Never go back inside a burning building.

via http://www.nfpa.org/

Have you contacted your local fire department? See how you can get involved with them and your community to prevent house fires. Sometimes they will have events or give out smoke detectors for your home. Don't think this could never happen to you because it easily could. We don't have control over everything in our homes! Be safe and have a plan! 

Reach out to us at (217)935-2992.[JB]

Storms can cause a back up nightmare

6/15/2019 (Permalink)

Storm waters cause a major back up in your home.

SERVPRO of Piatt/Dewitt Counties Sewage Cleanup and Restoration. 

Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO of Piatt/Dewitt Counties Professionals have specialized training and equipment to quickly and safely clean contaminants like sewage.

Toilet Overflow or Sewer Backup? Call Us Today: (217)935-2992

The three types of contaminated water:

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on the length of time, temperature, and contact with surrounding contaminants.

• Water from a clean source like a broken water line
• If left untreated the water can degrade into category 2 or 3

Category 2: "Gray Water"

Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

• May contain bacteria and viruses
• Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

• May contain untreated sewage, harsh chemicals, and microbes
• Water from flooding rivers or sewer backup

Experiencing Sewage Back up in your home? Call you Restoration professionals at SERVPRO of Piatt/Dewitt Counties! with our 24 hour services, we are always here to help you in your time of need, anytime day or night. Give us a call at (217)935-2992 for more information! 

Levels of Commercial Damage in Piatt/Dewitt Counties

6/12/2019 (Permalink)

SERVPRO of Piatt/Dewitt Counties handles not only residential damage and restoration but commercial as well.

There are three levels of commercial damage that are considered:

Level 1

Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

Level 2

Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

Level 3

Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

Once our team determines the level of loss, the property is further assessed, and a team of appropriate size is dispatched to get the job done quickly and efficiently, and return your business to operation “Like it never even happened.”®

Call SERVPRO of Piatt/Dewitt Counties for all your emergency service needs at (217)935-2992.

Understanding the Mold Process

6/10/2019 (Permalink)

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate the “typical” process:

Step 1: Emergency Contact (217)935-2992

The mold cleanup and restoration process begins when you call SERVPRO of Piatt/Dewitt Counties. Our staff will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

Step 2: Inspection and Mold Damage Assessment

SERVPRO of Piatt/Dewitt Counties will carefully inspect the area for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. They use various ways to detect mold and hidden water sources.

Step 3: Mold Containment

They use various containment procedures to prevent the spread of mold. They may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Step 4: Air Filtration

Their specialized filtration equipment allows their Professionals to capture microscopic mold spores out of the air. They utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Step 5: Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and carpeting, may be necessary to remediate heavy mold growth.

Step 6: Cleaning Contents and Belongings

SERVPRO of Piatt/Dewitt Counties clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They’re also trained to remove odors and deodorization using fogging equipment.

Step 7: Restoration

Depending on the level of mold damage, drywall, sub-floors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Call SERVPRO of Piatt/Dewitt Counties at (217)935-2992, oday for any of your commercial mold, fire, or water cleanup and restoration needs. Reach us anytime day or night, we are always here to help you in your time of need. Let us make your disaster "Like it never even happened."

Flooding rains can cause sump pump backups.

6/10/2019 (Permalink)

Water water everywhere....

Listed below are the SERVPRO of Piatt/Dewitt Counties steps taken during a Storm Damage call. We do both Residential homes and Commercial businesses.

SERVPRO of Piatt/Dewitt Counties: (217)935-2992

Step 1 - Emergency Contact

When you call, our representative will guide you through several questions that will help the SERVPRO of Piatt/Dewitt Counties Professionals respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

Step 2 - Inspection and Water Damage Assessment

They carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

Step 3 - Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. The SERVPRO of Piatt/Dewitt Counties Professionals starts this process as soon as possible to minimize further damage and to help prevent mold growth.

Step 4 - Drying and Dehumidification

After the bulk of the water has been removed, SERVPRO of Piatt/Dewitt Counties Professionals use specialized equipment to target the water that’s harder to access. They use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

Step 5 - Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. SERVPRO of Piatt/Dewitt Counties Professionals can clean restorable items using a number of specialized cleaning techniques. They also sanitize with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

Step 6 - Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels or could include major reconstruction, such as rebuilding entire rooms of a home or business.

Call us today at (217)935-2992. SERVPRO of Piatt/Dewitt Counties is always here to help make your disaster "Like it never even happened."

Residential Lightning Damage Happens More than You Think

6/7/2019 (Permalink)

Strikes happen an average of twice a year!

Here at SERVPRO of Piatt/Dewitt Counties, we can help you with fire damages caused by lightning strikes. When the lightning hits a residence, it travels through the electrical lines to one of the home’s electrical boxes, which can catch fire. These fires can leave severe damage, including smoke damage to your home. SERVPRO of Piatt/Dewitt Counties mitigation team has the ability to do a chem-sponge technique that is used to clean soot off of the walls. In doing this, SERVPRO of Piatt/Dewitt Counties can ensure that no fire damage or smoke damage goes untreated. If needed, affected walls in all damaged rooms can be painted after the cleanup is completed and drywall replaced where necessary. Our professional in-house crew use a white-glove treatment on your residence and can complete the entire project quickly; from the first contact to completion. Here at SERVPRO of Piatt/Dewitt Counties, we are proud to serve the residents of Piatt/Dewitt Counties, especially when the worst happens. Why chose SERVPRO? Because in the event of fire or water damage, large or small, we’re here to help. Call us in Piatt/Dewitt Counties at (217)935-2992.  [JB]

Where’s The Water Shut-Off Valve?

6/5/2019 (Permalink)

In an emergency, you may have to shut off the water to your home. For example, freezing or thawing may cause a water pipe to break. Water pipe breaks are also common with most types of natural disasters (winter storms, hurricanes, tornadoes, and more).  Take some time to locate your shut-off valve before an emergency strikes so that you will be better prepared to act quickly if needed.   

Where’s The Water Shut-Off Valve?
1. Look for the water shut-off valve where the water line enters your house. If you still have a copy of the home inspection report from the purchase of your home, the location of the shut-off valve may be included in the plumbing section of the report.  In most homes in Piatt/Dewitt Counties, the water shut-off valve should be just inside the house where the water line enters through your home’s foundation or exterior wall. 

2. Often the water shut-off valve is a quarter-turn ball valve. If that’s what you have, turn the valve a quarter of a turn until it’s perpendicular to the water pipe. Or your home may have a round handle that you turn clockwise until you can’t turn it anymore. Don’t have a master shut-off valve in your home? Have one installed by a plumber.   
3. Another water shut-off option is closing the municipal water meter shut-off valve. This valve, if you have municipal water, typically is in your front or side yard. Look for a round metal lid or box close to your property line. It’s often 24 to 48 inches from the curb or fence line.

Don’t reach into the meter box until you inspect the area for debris and rodents. You may want to wear gloves. Once inside the municipal water meter box, you’ll need pliers or a specialty tool to turn the valve. Turn it until it’s perpendicular to the water pipe.
 
Shut-Off Valves For Single Rooms
Sometimes you only need to shut off the water to one room. Most newer houses have shut-off valves at every sink and toilet. Your water heater may have several shut-off valves. If your issue is one leaking sink, just shut off water to that sink. If you know the water heater is leaking, just shut the valves to it off.

If you have a young relative who has recently moved out on their own for the first time, share these tips with them.  Landlords may also want to make sure that all of their tenants are aware of the location of the shut-off valve. 

If you suffer any type of water damage, call SERVPRO Of Piatt/Dewitt Counties, at 217-935-2992.  [JB]

Surgical Water Restoration

6/3/2019 (Permalink)

Imagine you come home for lunch on a Wednesday afternoon and you walk into your living room covered with 8 inches of water.

What do you do?

Who do you call?

Do you call your family, friend, a local contractor, or Water Restoration Company?

What is the difference?

There are many differences between contractors and Water Restoration Companies. Here are a few:

• A contractor’s job is to replace everything that is affected. This will include all flooring, walls, cabinets and even furniture. SERVPRO is certified in drying water damage to industry standards. We will not remove materials unless it is necessary. This prevents further interruption to your daily life.
• A contractor will have to replace all of the materials they took out of your home. This can take weeks waiting for material decisions, insurance approval, shipping, and installation time. SERVPRO’s average drying time is only 3 days. We have crews available 24/7/356 and someone to monitor your job daily.
• Replacing flooring, drywall, and all of your furniture is expensive. Restoring your home is a lot less expensive than replacing everything in your home.

When you call SERVPRO of Piatt/Dewitt Counties you can expect a First Responder on site within an hour and your home to be restored quickly by certified, professional technicians.  

Reach us anytime day or night at (217)935-2992 for your emergency service needs.

[JB]

Science of Drying

5/29/2019 (Permalink)

The knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. Your first reaction will be to grab towels and a mop to clean up the water, maybe even a fan or two. Our professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. SERVPRO of Piatt/Dewitt Counties will inspect to detect everything that is wet, measure how much moisture is in the wet materials, monitor whether the materials are drying properly, and also speed up the process by using professional drying equipment. 

We use the latest technology and tools; The SERVPRO DryBook allows us to capture and track the steps of a restoration project according to industry best practices and standards. This will ensure that your restoration is done properly and efficiently as well as improving results and restoring your property faster! 

Reach us at the office anytime day or night at (217)935-2992.

[JB]

Water Damage Timeline

5/24/2019 (Permalink)

Within Minutes:

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

 48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

 More Than 1 Week:

• Restoration time and cost increase dramatically.  Replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and contaminants can pose serious risks to occupants. 

Reach SERVPRO of Piatt/Dewitt Counties anytime day or night for any of your emergency service needs at (217)935-2992.

Maintaining your HVAC and Avoiding Poor Indoor Air

5/20/2019 (Permalink)

Make sure the HVAC in your home or office is checked regularly to avoid poor indoor air quality.

As the winter chill melts away with the warmth of the sun, that can only mean one thing – the scorching hot days are around the corner. The new season is not just for spring cleaning, it is also a great time to check the HVAC system in your home and office. Checking it twice a year (the fall and the spring are the best times) will extend the life of your unit and will let you breathe better air. If the ductwork of your home or business has not been checked in a while, the air quality can be poor and lead to:

• Odors
• Dirt and debris
• Pollen
• Dust
• Other contaminants

Our professionals routinely clean and inspect heating, ventilation and air conditioner unit (or the HVAC). Give us at SERVPRO of Piatt/Dewitt Counties, 217-935-2992 to have one of our experts go out and inspect it before those heat waves come.  [JB]

Cleaning Your Air Ducts, Is it Really That Important?

5/15/2019 (Permalink)

Ever think about what inside your air vents could look like?

Did you know that, in certain circumstances, Duct Cleaning can increase your efficiency by up to 40%? That's a lot of money back into your pocket every month. Duct Cleaning is a process that can differ depending on each air system we come across, but the end result is the same... clean-air, and more healthy home and atmosphere. We use special equipment to ensure the safety of the air quality in your home. This includes special filters, ventilation equipment, containment barriers, and more. (For safety reasons, professional duct cleaning is often performed when your home is unoccupied, such as nights and weekends)

Here are some preventative actions you can take to reduce your need for Duct Cleaning.

1. You should be changing your air filter on a regular basis.
2. Try to always maintain good housekeeping practices, including regular cleaning/dusting to reduce the likelihood of contaminants.
3. Have your duct-work routinely inspected, and regularly schedule professional maintenance.

SERVPRO of Piatt/Dewitt Counties

(217)935-2992

24-Hour Emergency Service

Independently Owned and Operated

Fire & Water - Cleanup & Restoration

When Vandalism Strikes, Here's What To Do

5/9/2019 (Permalink)

Unwanted graffiti can be a hassle to clean without the professionals on your side.

The sad fact is that graffiti happens all the time. It can be a senior prank in high school or out of sheer intentional mischief. Whatever the reason was, it decreases the overall beauty of the school or office building. SERVPRO of Piatt/Dewitt Counties have a few suggestions when you first discover the graffiti.

DO:

• Vacuum any glass particles that may have ended up in carpets and upholstery
• Hose down or wash any egg damage from the building exterior as soon as possible
• Save any containers with the ingredients of spilled inks, cosmetics, and paints
• Make sure to keep a record of all damage when possible. Pictures work best to document everything.

If you are in need of commercial cleaning services, give us a ring at 217-935-2992.  [JB]

Competitive Restoration Prices

5/6/2019 (Permalink)

When it comes to pricing for the restoration work we provide, you will never find hidden costs or misleading fees.

You will always get the great quality work SERVPRO of Piatt/Dewitt Counties is known for at a reasonable price. When we create estimates for our customers, we use the exact same program that insurance companies use. This program shows us the different services we offer and provides us a dollar amount.   

With 29 years of experience under our belts, it is safe to say we are seasoned. We have the knowledge to know where the loss of your disaster came from and what we need to do to fix it. As a nationally (and internationally) known and respected brand, you can trust that you are in the best hands to handle the emergency.

Don’t be tricked with other companies claiming cheaper prices. Oftentimes, we receive “fix-it” jobs left from the other guys. We understand how frustrating it can be to have a company work on your home, just to have to call us to finish what they started.

There are many businesses out there claiming they have the greatest quality work at the cheapest prices. With SERVPRO of Piatt/Dewitt Counties on your side, you will receive honest quality estimates and honest quality work ALWAYS. Give us a call at 217-935-2992 and we will work with you every step of the way.   [JB]

Why SERVPRO? Because We Do It All!

4/30/2019 (Permalink)

We worry about your restoration emergency so you don't have to.

From start to finish, you will see that SERVPRO of Piatt/Dewitt Counties will take care of your restoration emergency from start to finish. A fire, for example, can wreak havoc not only on your home or office but your precious time and checkbook too. There is no need to worry. Not only do we possess the experience, but the equipment and talent on our team to make sure the disaster looks like it never took place. After removing any drywall that is burned and unsalvageable, we will make sure your home down to the studs is clean and smelling great. Besides any demolition that needs to be done, we will begin reconstructing your home back to the way it was. This includes painting your walls as well. It will be like an entirely new room in your home.   

If you have recently experienced a restoration emergency, let our team here at SERVPRO of Piatt/Dewitt Counties take care of everything so you don’t have to. We will always work with you each step of the way and make sure you are satisfied. Give us a call at 217-935-2992 for more information.  [JB]

How To Stay Safe During a Flood

4/29/2019 (Permalink)

24 - Hour Fire & Water - Cleanup & Restoration

Prepare a portable flood kit in your Piatt/Dewitt Counties property

Flooding poses risks to residents of Piatt/Dewitt Counties, as well as first responders. The following flood safety guidelines are helpful when preparing for flood conditions.

Follow Evacuation Orders

Residents should stay apprised of flooding risks and prepare to evacuate as soon as an order is issued. Plan ahead by assembling a portable flood preparedness kit that includes the following items:

• First aid kit 
• Non-perishable food
• Water
• Flashlights and batteries
• Sleeping bags
• Jumper cables
• Flares
  

If a homeowner plans to stay at home, he or she should gather most of these items and store a home preparedness kit above the anticipated flood level. Stock up on enough food and potable water for several days.

Protect Yourself

Flood water may contain chemicals, heavy metals, and pathogens. People should avoid drinking or making direct contact with this water. One of the most essential flood safety measures involves exercising caution near moving water. A person can easily lose his or her footing in six inches of moving water and vehicles may float in 12 inches of water. 

Tips for First Responders

First responders should take additional precautions. Here are three of the best safety tips:

• Avoid electrical components
• Get immunized
• Wear personal protective equipment
  

Responders can reduce electrocution risks by avoiding downed power lines and making sure that the electricity has been shut off in any flooded structures they enter. Exposure to disease is another preventable risk. The Center for Disease Control recommends a tetanus booster for all disaster relief workers and the Hepatitis B vaccine for medical care providers. Relief workers should wear insulated and watertight electrical hazard boots, hip waders, waterproof work gloves, and eye protection. Respirators may also be necessary.

These flood safety suggestions can help to keep residents and first responders safe. Homeowners should contact a damage mitigation and restoration company if flood waters breach residences located in Piatt/Dewitt Counties.

Contact SERVPRO of Piatt/Dewitt Counties for all your storm damage needs. Reach us anytime day or night at (217)935-2992.

Soda Blasting – Everything you need to know

4/25/2019 (Permalink)

Soda Blasting involves one of the softer abrasive blasting materials, rating an average 2.4 on the Mohs scale of mineral hardness (1-10). Most abrasive blasting cabinets aim to maximize abrasive recycles and minimizing dust collector service, and for this reason, most sandblasting uses harder abrasives like plastic and glass beads. Soda blasting is the exception, a one-time-use abrasive, used for special applications when recycling abrasive is not important.

Soda Blasting: The Good

The main advantage of soda blasting is it’s a cost-efficient, single-use abrasive. Although recycling abrasive is the name of the game for most abrasive blasting applications, there are a few special applications not needing to recycle abrasive. Onetime use abrasives are used for applications like ship cleaning that require huge amounts of abrasive – it typically takes one million pounds of abrasive for an average ship – or maybe a smaller amount for the back bed of an old truck. Additionally, soda is the primary abrasive to clean oily parts because once it removes the oil; the abrasive doesn’t cycle back through to hit the part again. Soda is also water soluble making sure no abrasive remains in critical bearing areas!

Six Rules for Soda Blasting Success

1. Always use a direct pressure abrasive delivery system that uses lower blasting pressure to maximize abrasive velocity without reaching maximum soda impact velocity
2. Never blast using more than 30 to 35 psi pressure when using direct pressure delivery
3. Always use a ghost flow out the nozzle to prevent Soda flooding and or slower cleaning
4. Use equipment designs that understand the proper use of soda and collection of spent soda
5. Know that soda used at higher pressure will surface etch and change part metallurgy.
6. Exceeding maximum impact velocity will simply create a failed soda blasting cabinet with a failed dust collector.

Soda Blasting: The Bad

Because soda is now so popular, manufacturers and retailers are offering sub par quality soda blast cabinet to make a quick buck. They do not know the nuances of soda as an abrasive nor do they understand its limitations.

Yes, soda has important characteristics, but it’s not a magic bullet. Soda cannot be recycled the way other abrasives like steel shot, steel grit, silicon carbide, aluminum oxide, garnet, and ceramic, glass or plastic beads. Being that soda is so soft; it explodes into tiny fragments upon impact with the object being blasted. Additionally, soda abrasive doesn’t work harden the part being cleaned because it’s meant to be used a low abrasive velocity.

Soda Blasting: The Ugly

Today, because of the need for a soluble abrasive like soda, you see everyone selling soda blasting cabinets. Unless you have very few parts to blast or blast only a few times a month for minutes all these blasting cabinets that are supposed to contain the soda will soon be the biggest mess you could possibly imagine all with failed dust collectors.

The problem is that some retailers sell cheap slag and soda to blast cabinet operators. Often, the operator thinks the soda can be recycled and runs the machine in excess of 60 psi in a siphon delivery system or 30-35 psi in a direct pressure delivery system. This causes the abrasive to explode on impact, severely reducing visibility and simultaneously creating tiny particles that are sucked into the dust collector – leaving the cabinet kaput.

Pro Tip: If the dust collector gets packed with soda abrasive, the blasting cabinet fails, it’s that simple. 

Media Blast offers three duty cycle soda cabinet models: the Blizzard Soda Blast Cabinet, the N-200 Soda and the Pro Soda. Each is matched to a specific usage – recreational to industrial. Each model provides users an environmentally friendly clean part with its original finish intact, free from trace oil residue. If you think soda blasting is right for your application, Media Blast can supply you with a soda blast cabinet with superior visibility that keeps soda out of the dust collector to ensure your needs are met with minimal machine maintenance.

Learn more about SERVPRO and Soda Blasting by contacting our Piatt/Dewitt Counties office at (217)935-2992! Any time day or night, someone is ready to take your call. 

Have you Considered upgrading your commercial HVAC system?

4/25/2019 (Permalink)

If you are a business owner you know how important it is to have a fully functioning HVAC system.  If you don’t your employees and customers will let you know.  It will be hot or cold and you really are trying to keep it going and keep people comfortable.  Maybe your HVAC system is older and not functioning properly?  You may be thinking to yourself that is too expensive… but in the long run, it may be worth it.  

Here are five reasons to consider upgrading your HVAC System from

Increase Energy Efficiency

Lower operating costs should be one of your biggest goals. Even if it isn’t as much of a priority now, there’s still time to resolve to change now that the New Year has begun. One fantastic way to increase energy efficiency is to upgrade your current commercial HVAC system. Did you know that a newer system can allow for smaller energy consumption – by about 30%, in fact.

Maintain Your Good Reputation

Many businesses depend on a stellar reputation to ensure that they thrive. Reputation is important for your public image, especially in the customer service sector. Aside from downtime that could rob you of future profits, an uncomfortable building environment due to an aging HVAC system can also harm customer and client perception of how you run your organization. 

Make and Keep Employees Comfortable

When the interior of your building is kept at reasonable temperatures, your employees will be comfortable. When employees are comfortable, they will be happier and more motivated. When they aren’t distracted by the office being too hot or too cold, they can focus on getting more work done, improving their overall productivity. Don’t overlook the importance of indoor air quality, either. How often are your employees missing time from work due to being sick? A little-known condition called sick building syndrome exists, and if this syndrome goes unaddressed, it could affect how your business is perceived throughout your industry and cause highly-qualified candidates to find employment elsewhere when you are actively recruiting.

Reduce Repair Costs

Newer commercial HVAC systems will have better warranties attached to them. Whether you choose to overhaul your existing system with brand new components or only add the latest technological advancements to the framework that is already in place, these warranties can help you avoid paying significant repair costs when such repairs are needed.

Begin Switching Refrigerant Now

The refrigerant that is most commonly used in many older models of commercial HVAC systems is being eliminated. R-22 refrigerant will be fully prohibited in January of 2020, and if you think that’s still plenty of time to have your current supplies replaced, remember it’s just two years away.

SERVPRO of Piatt/Dewitt Counties

(217)935-2992

24-Hour Emergency Service

Independently Owned and Operated

Fire & Water - Cleanup & Restoration

3 Fire Hazards to Avoid This Spring

4/16/2019 (Permalink)

Spring time is such a fun, beautiful time of year. Stay safe out there!

The weather is warmer, the trees are blooming, and my allergies are killing me. Spring has officially sprung! That being said, there are still a wide variety of fire hazards that you should watch out for, even during the warm months.

1.Grills: Whether you’re cooking burgers for the family event or grilling up kabobs for dinner, you will inherently deal with a fire. Most are gas grills, which presents an even greater risk. In fact, the NFPA (https://www.nfpa.org/News-and-Research/Data-research-and-tools/US-Fire-Problem/Home-Grill-Fires) reports that an average of 9,600 home fires is caused by grilling each year. Here are some fire safety tips for the grill:

• Always check for any potential fire hazards before firing up the grill.

• If the grill does not light the first time, let the gas dissipate for at least 5 minutes before attempting to light the grill again.
• Be sure the grill is clean before using to get rid of oil and gas residue.
• Make sure the grill is set up in an open, outdoor area and keep it a good distance from the house and railings.

2. Dryers: This is a fire hazard year round. In fact, the leading cause of clothes-dryer related fires is a failure to keep the lint baskets clean. Lint is combustible. Lint causes fires. It takes seconds to clean out the lint basket, so just make a habit of it when you get your clothes out of the dryer. If you have space for a clothesline in the spring and summer months - use it! There’s nothing better than fresh, air dried clothes. The NFPA also recommends cleaning out the vent pipe at least once a year so lint or other flammable particles do not get stuck in the vent pipe. 
3. Outdoor Fire Pits and Bonfires: The necessary safety precautions for an outdoor fire pit are pretty obvious, but keep these in mind when you’re having a party on a cool spring night.

• Always have an adult present around a fire. Never leave children unattended! 
• Always have a bucket of water or a water hose available nearby if things get out of hand. 
• Build the fire away from homes, porches, low-hanging trees, or any other fire hazards. 
• Monitor the number of leaves, pine needles, paper, and other contents are fed into the fire since these items catch fire quickly and result in high flames and floating embers. 
• Always put the fire out completely before leaving the fire unattended. Don't expect it to die down on its own!

We are always Here to Help when you need us. Call us at SERVPRO of Piatt/Dewitt Counties any time at (217)935-2992.  Happy Spring!

Tips for Preserving Personal Items After a Flood

3/29/2019 (Permalink)

Time is of the essence when it comes to safeguarding valuables submerged in flood waters. Mold formation can begin within 48 hours of immersion, and contaminated "black water" can carry dangerous chemicals and pathogens. It's a good idea for homeowners in Piatt and Dewitt counties to learn about content cleaning before disaster strikes. Here are a few tips on what can and can't be salvaged, and how to minimize damage to precious belongings. 

Unsalvageable Items 

Unfortunately, most porous materials that have come into contact with black water cannot be saved during the content cleaning process. This includes:

• Furniture items
• Carpeting and padding
• Particle board cabinets
• Portions of drywall or insulation that have been immersed. 

Microscopic toxic chemical compounds and fungal spores can pose a serious risk to a home’s inhabitants. Non-porous items, on the other hand, may be able to be sanitized and kept.

Immediate Steps To Take After Storm Damage

Legal papers, photo albums, artwork and other precious items that cannot be replaced might be saved, especially if you act quickly to minimize further damage. 

Papers, artwork and photographs should be separated and removed from albums and frames and placed on plastic screens or hung using plastic clothespins (contact with metal or other types of materials could cause irreparable damage). Photos can also be gently rinsed in clean water before drying. To salvage important books, insert a paper towel every few pages to soak up harmful moisture. 

It is recommended that you air dry items indoors. Open windows, air conditioners, fans and dehumidifiers can all help to increase airflow and reduce drying times. Avoid using heat during this process, such as irons or hair dryers, as they can cause further damage. 

If the black water contamination is especially severe, or if mold is already present, you may want to leave the bulk of your content cleaning to a professional flood restoration team in Piatt and Dewitt counties. 

Give SERVPRO of Piatt/Dewitt Counties a call at (217) 935 2992. We are available 24/7 to service any of your damaged needs. (LB)

Duct Cleaning Tips for your Business

3/21/2019 (Permalink)

Keep Your Employees Safe

HVAC system cleaning in your business and the importance of the health of your employees. There are many factors that will affect the air quality in your business and the main one is your air ducts and how they need to be cleaned. 1 out of 6 people suffer from allergies do so because of the direct relationship to fungi and bacteria in the air ducts systems. When the correct steps are taken it will improve productivity in your employees and the workplace.

Top Seven Reasons to Clean Ducts:

• Mildew and Mold growing from moisture
• Smoke from cigarettes or chemicals
• Water and fire restoration
• Allergy relief and asthma
• Reduce Dust and particles from spreading
• Improve energy efficiency
• Insects and rodents

In most cases, your business and your home rarely open the windows or doors to help provide air circulation resulting in some of these reasons causing poor air quality. When your HVAC system is clean it doesn’t have to work so hard to maintain the temperature desired resulting in more money in your pocket. Have your ducts and system cleaned and inspected each year to make sure your business is running smoothly. If your business needs help cleaning up after a fire or water damage SERVPRO of Piatt/Dewitt Counties is here to help.

Commercial Services

There's never a convenient time for fire or Water damage to strike your Piatt/Dewitt Counties commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. When the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: Call SERVPRO of Piatt/Dewitt Counties.

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration

SERVPRO of Piatt/Dewitt Counties provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Piatt/Dewitt Counties. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7  at (217)935-2992!

Plants can do what for my home?

3/18/2019 (Permalink)

There are over 26 different kinds of plants that clean air

Sure, that potted fern is pretty, but can it really spruce up the air quality in your home? Studies by scientists at NASA, Pennsylvania State University, the University of Georgia and other respected institutions suggest that it can.

Plants are notoriously adept at absorbing gases through pores on the surface of their leaves. It's this skill that facilitates photosynthesis, the process by which plants convert light energy and carbon dioxide into chemical energy to fuel growth.

But scientists studying the air-purification capacities of indoor plants have found that plants can absorb many other gases in addition to carbon dioxide, including a long list of volatile organic compounds (VOCs). Benzene (found in some plastics, fabrics, pesticides and cigarette smoke) and formaldehyde (found in some cosmetics, dish detergent, fabric softener and carpet cleaner) are examples of common indoor VOCs that plants help eliminate.

These VOCs and other indoor air pollutants (such as ozone) have been linked to numerous acute conditions, including asthma and nausea, as well as chronic diseases such as cancer and respiratory illnesses.

Indoor Plants Help with Removing Harmful Compounds from the Air

An indoor plant's ability to remove these harmful compounds from the air is an example of phytoremediation, which is the use of any plant — indoors or out — to mitigate pollution in air, soil or water.

Indoor plants remove pollutants from the air by absorbing these gases through their leaves and roots. The microorganisms that live in the soil of potted plants also play an instrumental role in neutralizing VOCs and other pollutants.

While most leafy plants are adept at purifying indoor air, some of the plants that scientists have found most useful in removing VOCs include Japanese royal ferns, spider plants, Boston ferns, purple waffle plants, English ivy, areca palms, golden pothos, aloe vera, snake plants and peace lilies.

Clean Air is important when it comes to your home where you and your love ones spend most of your time. If these tips didn’t help you achieve the clean air you were hoping call SERVPRO of Piatt/Dewitt Counties and schedule an appointment for us to clean your homes Air Ducts to make sure your air is running clean.

Reach us 24/7 at (217)935-2992. (LB)

What is your Exit Plan?

3/14/2019 (Permalink)

Every second counts during a fire. In a matter of moments, a small flame can turn into a major fire, making it critical to be prepared by having an escape plan in place. A survey conducted by the American Red Cross shows only 26 percent of families have developed and practiced a home fire escape plan. Once a plan is developed, it is critical everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year. The following are a few suggestions to help you develop an emergency escape plan for your family. 

Draw a map of each level of your home and show all doors and windows. Find two ways to get out of each room. Make sure all doors and windows that lead outside open easily. 

Consider escape ladders for sleeping areas on the second and third floor. Only purchase collapsible escape ladders evaluated by a recognized testing laboratory. Store them near the window where they will be used. 

Choose an outside meeting place a safe distance in front of your home where everyone can meet after they’ve escaped. Make sure to mark the location of the meeting place on your escape plan. 

Teach children how to escape on their own in case you cannot help them.

Plan for everyone in your home with special considerations for elderly or disabled individuals. 

Practice your fire escape plan at night and during the daytime. 

Escape Planning for Your Business

Although an emergency escape plan is not required for all businesses, Occupational Safety and Health Administration (OSHA) recommends building an emergency action plan to protect yourself, your employees, and your business during an emergency situation. OSHA suggests the following steps when developing such a plan. 

Organize an Emergency Preparedness Procedures review with employees to review your company’s emergency plans. You may wish to select an individual or team of individuals to lead and coordinate your emergency plan. 

Once a plan is developed, post evacuation procedures, including routes and exits, where they are easily accessible to all employees. Ensure all exits and routes are clearly marked and well lit, wide enough to accommodate the number of evacuating personnel, and unobstructed and clear of debris at all times. 

Conduct office evacuation exercises and drills. Designate a safe spot outside of the facility where employees can regroup, recover and conduct a head count. Once completed, evaluate how well the plan worked and if additional training or exercises are needed.

Tips provided by the National Fire Protection Association and the Occupational Safety and Health Administration.

SERVPRO of Piatt/Dewitt Counties 

Bus: (217) 935-2992

Fax: 9217) 643-2812

3813 N. Cunningham Ave. Urbana IL 61802

LB

What to do when your water heater leaks

3/11/2019 (Permalink)

SERVPRO is a 24/7 Emergency service, call us anytime for any and all water damages your home may have. Reach us at (217)935-2992.

Imagine: You have just awakened from a well-deserved, refreshing night’s sleep. Feeling mellow, you stretch, sit up, put your feet down and… Cringe. Your feet are sopping wet! Anxiety rising, you prowl around the house to investigate and find that the water’s source is a leaking water heater in your utility closet. With dismay, you see that the broken water heater is unleashing torrents of water into your home, and the entire bedroom wing is flooded with several inches of water.

Now you need to make some important, urgent decision. AS a homeowner, you fear water damage nearly as much as fire damage. How will you deal with the failed water heater, the water now flooding the house, and all the damage that water is causing?

Act Fast

Water damage mitigation specialists would most likely advise the following immediate, crucial procedures:

• Turn off the water heater, preferably at the circuit breaker.
• Turn off the water supply, either at the leaking water heater of at the whole-house water supply
• Drain the water heater
• Contact your insurance company

Engage a professional water damage mitigation company without delay.

Bring in the experts

Because a failed water heater can cause significant water intrusion into the home, affecting floors, carpets, walls, and furnishings, professional intervention offers the most effective path to pre-flood conditions. Water repair specialists will extract flood water, dehumidifying and drying out the premises with state-of-the-art equipment and practiced expertise. They will perform a thorough inspection of carpets, floors, and walls for an incursion of mold or mildew and eliminate those dangers. They will likely remove any items that cannot be salvaged and dispose of them. They will thoroughly clean and sanitize the affected areas of your home and may even perform any needed repairs or reconstruction.

Even though the aftereffects of a leaking water heater can seem formidable, turning to a professional water damage mitigation company in Piatt/Dewitt counties, will result in the prompt restoration of your home’s pristine condition and the corresponding alleviation of your worry and anxiety. (LB)

4 ways to protect yourself during mold removal

3/7/2019 (Permalink)

Need help with Mold removal call SERVPRO of Piatt/Dewitt counties at (217) 935-2992.

How to protect yourself during mold removal

If your company in Piatt/Dewitt counties is suffering from mold growth, you’ll want to take swift action to remedy the problem. In the event that you’ll be present during any or all of the mold remediation process, make sure you take the proper precautions to protect yourself from any side effects of the mold.

1. Use a Face Mask

An air-purifying respirator will protect your lungs from any mold spores in the air. This piece of equipment should be the number on item on your shopping list when dealing with mold growth. Face masks come in both disposable and reusable varieties and are offered with different efficiency levels.

2. Get good eye protection

You’ll want to make sure you have eye protection. Regular glasses won’t cut it; you want wraparound safety googles that fit snugly against your face to prevent any spores getting into your eyes. If you find yourself near moldy drywall, particular moldy drywall that has been cut or torn, dust could fly into your eyes if you are not wearing the proper eye protection. You also want to prevent any chemicals from entering your eyes.

3. Wear Disposable gloves

Gloves should be worn when you are in the vicinity of mold. They can be latex, vinyl, or rubber. Ensure they fit properly, as the wrong size can lead to mold spores sneaking in. Always take off your gloves before leaving the site of the mold remediation and never touch your eyes or nose while wearing them.

4. Cover Everything

Wear a special covering over you clothing, shoes, and hair. Disposable suits are available. You should still change and wash your clothing upon leaving the site. You don’t want to spread mold growth via your clothes or shoes.

By following these four safety measure, you should be able to protect yourself while mold remediation professionals remove mold from your Piatt/Dewitt county business. Hiring experts to handle very step in the removal process is often the economically smart option; they have the advanced equipment needed to get the job done quickly and correctly, and you won’t need to be around the mold at all.

Busting Mold Myths 101

3/5/2019 (Permalink)

Its name evokes images of green rot. Mold is a menacing pollutant existing naturally in the environment. But it's the last thing you want growing in your Piatt/Dewitt Counties home.

Like most people, you probably know that indoor mold ruins homes and threatens health. And you might agree that the first step to eliminating mold is locating its sources.

But do you know where to look for mold? Or even that using a popular disinfectant to clean it can do more harm than good? Chances are, you've been duped by these mold myths that should be laid to rest:

• A Clean Home is Mold-Free.

A dirt-free home is no guarantee against mold infestation. Mold thrives in closets, dark corners, and drywall, a common construction material in homes today. Its microscopic spores sail through the air, so you can't see them or know where they land.

• Your home has no moldy odors.

It's true that gasses produced by mold give off a musty odor. But it's false to assume that having no odor means your home isn't infested. Not all molds produce smells. And if mold is lurking in a basement, its smell doesn't enter the air you normally breathe. It's there, and you never knew it.

• Your home's basement never floods.

Wet basements are a major source of mold. But they're just one of many in your home. Other mainsprings for mold are humidifiers, leaky pipes, dryers that vent indoors, bathrooms and cooking areas that aren't ventilated, even carpets in a basement.

• Bleach can remove mold.

A powerful disinfectant, bleach wipes away mold on glass, metal, or plastic surfaces. But while its chlorine component doesn't penetrate to the sources of mold in drywall and wood, the water contained in bleach does. And--you guessed it--that water lingers beneath the surfaces, providing more than enough food for mold to grow.

Want to know more about mold damage? Call SERVPRO of Piatt/Dewitt Counties today - (217) 935-2992!

Spring season = Flood Season

3/5/2019 (Permalink)

SERVPRO of Piatt/Dewitt Counties is ready 24/7 for all your water emergency needs.

While spring brings the promise of warm weather and longer days, it also brings a variety of conditions that can include heavy rains and severe weather, which can increase your flood risk. During the rainy season, we are at high risk for flash flooding, which can occur rapidly within a few minutes or hours of excessive rainfall. 

As one of the most common hazards in the United States, it's important we prepare for the potential disaster that flooding can cause. Even if you are located in a low-risk flood zone remember that anywhere it rains, it can flood. Just because you haven't experienced a flood in the past, doesn't mean you won't in the future.

In order to help prepare you for the possibility of a flood, SERVPRO of Piatt/Dewitt Counties offer the following tips:

• Build an emergency kit and make a family communications plan

• Elevate the furnace, water heater and electric panel in your home if you live in an area that has a high flood risk

• Install check-valves to prevent flood water from backing up into the drains of your facility

• Seal basement walls and floors with waterproofing compounds to prevent seepage through cracks

• Always keep your gutters and downspouts clean to allow water to flow freely

• Prepare a flood evacuation plan

• Know how to safely shut-off utilities

• Keep insurance and vital records in a water-proof box

• Have a portable radio to listen for important current information

When your facility sustains water damage from flooding, you should call SERVPRO of Piatt/Dewitt Counties immediately at (217) 935 -2992. The longer you wait to call, the greater the chance of mold growth and unrecoverable property. Our team has the expertise to prevent or mitigate the devastating effects of water damage.

Who Can You Trust to Restore Your Business After Fire Damage? SERVPRO Of Course!

3/5/2019 (Permalink)

No matter how severe the damage is, our team will restore your business.

Assistance Helps Speed Up Recovery after Commercial Fire Damage in Piatt and Dewitt Counties

Fires in commercial establishments can be very devastating. Apart from the loss they cause by damaging the structure and contents, they also lead to business closure, which translates to lost revenue. The longer it takes to resume normal operations, the higher the cost of lost opportunities. In the worst cases, the business might even lose customers. We offer restoration services that help commercial establishments recover faster after fire incidents. FSRT certification means our customers benefit from a combination of top-notch equipment and advanced skill sets throughout the restoration process. 

The steps are taken immediately restoration starts can quicken, or hamper the speed of recovery after commercial fire damage in Piatt and Dewitt Counties. Our SERVPRO technicians rely on their IICRC training to do a thorough evaluation before starting the restoration process. Such evaluation helps us establish the primary form of damage. Depending on the materials and items present in the affected area, it could be a case of predominant flame or smoke damage. If it is a case of smoke damage, we need to establish whether wet or dry smoke is the most prevalent. Having such information helps determine the level of agitation, chemical action and dwell time needed for effective cleaning. 

Commercial spaces can present unique size challenges. In a space like a warehouse, the sheer size of the walls, ceilings and other areas that require cleaning can prolong the restoration. In a hotel or office space, the challenge could be large surfaces such as glass windows that require special care to avoid problems like streaking. Our SERVPRO crews use special equipment such as mobile scissor lifts, spotting pad holders and extensions poles when cleaning up vast surfaces saving time. 

Our SERVPRO team considers the entire restoration process to determine how much effort to put into each phase, which also helps save time. For instance, if restoration involves repainting the affected surfaces, we clean to remove debris and neutralize the acids in smoke residue then restore the visual appeal though painting.

Restoring your fire-damaged premises should not take too long. Call SERVPRO of Piatt/Dewitt Counties to assist. You can reach us at (217) 935-2992 any time.

Blood Borne Pathogen Clean Up in Piatt/Dewitt Counties

2/27/2019 (Permalink)

Bio-hazard Clean up in Piatt/Dewitt Counties

Bio-hazard Cleanup and Restoration

Related Cleaning Services

• Air Duct and HVAC
• Bio-hazard
• Odor Removal
• Sewage and Toilet Overflow
• Trauma and Crime Scene
• Vandalism and Graffiti

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Piatt/Dewitt Counties professionals are trained to safely clean and remove bio-hazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, SERVPRO of Piatt/Dewitt Counties professionals are here to help transform any unsafe environments back into clean, safe homes and offices.

Need Bio-hazard Cleanup? Call Us Today (217)935-2992

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding, or other bio-hazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

The SERVPRO of Piatt/Dewitt Counties professionals provide cleanup and recovery services for many bio-hazard situations. These include the following:

• Sewage Backups
• Crime Scene Residue
• Suicide/death accidents
• Homicide cleanups
• Blood cleanup
• Accident cleanup
• Hoarding scenes
• Animal waste/remains
• Chemical Spills
• Tear gas cleanup
• Meth lab cleanup

Call SERVPRO of Piatt/Dewitt Counties for all Bio-hazardous cleanups at (217)935-2992 today. 

How to Repair a Leaking Toilet Tank

2/25/2019 (Permalink)

8 Steps to Fix a Leaking Toilet

When you find water pooling near your home’s toilet in Piatt/Dewitt Counties don’t panic. Check to see if the leak is coming from the tank or the base. If the leaking toilet is at the tank, you can easily fix it with the following eight steps.

1. Shut off the supply water.

The tube below the tank is connected to a valve. Simply turn the valve until the water is off.

2. Remove the tank’s water.

Use a small container to bail the water out of the tank. Once most of the water is gone, use a sponge to absorb the last of it.

3. Loosen the tank’s bolts.

Using an adjustable wrench and screwdriver, loosen and remove both of the tank’s bolts. This will ensure easy removal of the tank.

4. Lift the tank from the base.

Very gently move the tank from side to side until you feel it lift. With the help of a friend, lift the leaking toilet tank and lay it on its side so you can access the bottom.

5. Eliminate the leaking retaining washer.

Remove the washer by turning it until it comes loose. If it is tight, use an adjustable wrench to loosen and remove the rubber piece. 

6. Clean the remaining rubber.

Use something hard to scrape the remains of the gasket from the hole and surrounding area. Make sure the area is clean.

6. Install the tank’s new gasket.

Insert the new gasket into the hole and turn until it is tight. Make sure it turns easily because there is a danger of cross threading.

7. Replace the tank’s bolts and nuts.

Reinstall the nuts on the bolts by hand, making sure they are snug, but not overly tight.

8. Reattach the tank to the base.

Move the tank into position on the toilet base. Gently tighten the nuts and bolts until the gasket looks snug in the base. This will prevent a future bathroom leak.

You have just repaired your leaking toilet. However, if you don’t want to do the job yourself, consider calling a water specialist team to do the job quickly and efficiently. SERVPRO of Piatt/Dewitt counties is ready to help 24/7, Call us at (217) 935-2992. (LB)

Diagnosing a Shower Leak

2/20/2019 (Permalink)

If you have a shower head leaking in your Piatt/Dewitt county bathroom it is time to replace it

Admist the many aspects of maintaining your home in Piatt/Dewitt counties, attending to a bathtub leak can be frustrating without an idea of what to look for. It is important to remember that some signs of damage are easier to distinguish that others; however, confirming the occurrence of a leak is possible with a keen eye and a thorough bathroom inspection.

Check for Telltale Signs

Identifying any immediate indicators of a leak can help determine how best to handle the situation. Giveaway signs may include the following:

• Pooling water near the shower pan. This is often the result of a shower door with a poor-quality seal and is one of the simplest leaks to repair.
• Wet spots and dampness on any walls near the shower. If the leak is occurring within the plumbing system, the pipes behind the wall may expel water, thus leaving visible wetness.
• Water leaking from the spray holes, water may leak from other parts of the fixture. Cleaning the shower head and replacing the O-ring may solve the issue.

Scratch Beyond the Surface

Unfortunately a bathtub leak may cause damage that is not as apparent and may require a more in depth analysis. One critical factor to be aware of is the presence of mold or mildew anywhere in the bathroom; this includes any odors that occur. The flooding underneath the bathroom should be investigated for moisture, dripping, or mineral buildup. Typically, these signs  indicate a leak that may need to be addressed by a professional.

Determine the Best course of Action

Generally a shower pan leak with telltale indicators can be repaired without the need for professional intervention. For more internalized leaks, it is wise to consider contacting a water damage repair specialist for further analysis.

While diagnosing a shower or bathtub leak can be challenging, an informed approach can simplify the process. Understanding what to look for and when to contact a [professional can make a difference in preserving your home.  

If you have a leak in the bathroom, call SERVPRO of Piatt/Dewitt Counties at (217) 935-2992, for all your emergency service needs. (LB)

Why Hiring a Professional Restoration Company to Clean Up After Your Home Experiences a Fire Is the Best Choice

2/18/2019 (Permalink)

Fire damage in Piatt/Dewitt Counties does not have to be a headache.

The principle of cleaning after fire damage in Piatt/Dewitt Counties

Surviving the aftermath of the fire damage can be quite a relief. However, the replacement and repairs can be very detrimental. Luckily, there are some insurance companies out there who would help with the costs. However, dealing with the aftermath does require some skills and expertise. The cleaning process isn’t an easy task. Keep in mind that it requires extensive inspection, identifying types of residues and services, removing the residues and disposal. All this should be taken care of by a fire restoration specialist. After all, doing this on your own can be very dangerous, exhausting, time-consuming, and expensive.

Fire damage in Piatt/Dewitt Counties does not have to be a headache. The situation is mainly because the SERVPRO tech can take care of everything. They can start by inspecting that areas near the source of the fire and see how far the damage has moved through various structures. There are different types of smoke residues, and the SERVPRO specialist can select a cleaning method that can effectively remove these residues. Another thing to note is that the type of surface that has undergone the fire damage may require specialized cleaning method and products that are sale to use on the surface. The fire restoration experts may have to be cautious to preserve the materials or surface during the cleaning process.

Since smoke residues can bind to the surface that they come in contact with, the fire experts can use a dry and wet screening process to release the particles away from the affected surface. The restorer can adequately get rid of the debris and cleaning waste. Once everything is completed, the technicians can walk you through your how to make sure that you are satisfied with the results.

If you are interested in getting a specialist to clean and restore you home after fire damage, then give SERVPRO of Piatt/Dewitt Counties a call at (217)935-2992 and we can promptly send our experts to your home. (LB)

What are Safe Moisture Levels?

2/13/2019 (Permalink)

One of the most common questions people have about moisture measurement is “What are safe moisture levels in walls, floors, etc.?’

The answer is: “It depends.”

Types of Wall Materials and Moisture.

What constitutes a “safe” level of moisture in a wall will change depending on what the wall is made of. In most modern construction interior walls tend to use a surface layer of gypsum (a.k.a. drywall) because it’s a relatively inexpensive, lightweight, and long-lasting material that’s easy to work with. However, old buildings may use other interior wall surfaces, such as wooden paneling or plaster.

Generally speaking, for drywall, safe moisture content (%MC) would be less than 1%MC. Anything above 1%MC in drywall would indicate a level of moisture that could compromise the integrity of the gypsum board.

Exterior walls may use a variety of materials, from wooden siding, in vinyl, aluminum, brick, and stone of these exterior wall materials, wood is generally the most susceptible to moisture – which is why wood siding is usually treated to resist rain. However, water repellent finishes can only prevent moisture from getting past the surfaces where the wood has been treated. If water reaches an untreated surface, such as the backside of the wood, then it can still be absorbed and can cause problems.

With wood, it can be harder to generalize what a safe amount of moisture is. This is because the humidity conditions can have an effect on what the ideal moisture content of wood can be – not to mention that “safe” moisture levels can vary from one species of wood to the next.

How humidity impacts “safe” moisture levels

The ambient humidity and temperature conditions where your walls are located can have an effect on what could constitute a “safe” amount of moisture in the wall when dealing with hygroscopic materials like wood. If wood wall materials aren’t in equilibrium with their surrounding environment, then they will absorb or let out moisture until they are – which can cause swelling or shrinkage that impacts the look and integrity of the wood.

So, knowing the relative humidity (RH) conditions is a must when trying to determine what  “safe” moisture content for wood wall is. For example, if the temperature in the room is around 80 degrees Fahrenheit, and the RH is 50%, then a “safe” level of moisture in the wall would be about 9.1%MC.

Measure moisture in walls

So, how can you be sure if the walls in a structure have a safe level of moisture? One way to check is to use a moisture meter that is optimized for building inspection world like the BD-2100.

This particular moisture meter is ideal for checking the moisture content of walls because it has reading scales for both drywall and wood that allow for precise quantitative moisture measurements in these materials. A spate reference scale setting can be used for getting qualitative readings of moisture in other wall materials (like plaster).

The BD-2100’s drywall moisture meter readings are accurate in gypsum to moisture content percentages as low as 0.2% and as high as 50%. In the wood scale, the meter can detect moisture accurately over a range of 6%MC to 40%MC. The ability to detect moisture accurately in both wood and drywall makes this device particularly suited for building inspection work.

If you are worried about the moisture levels in your home, call SERVPRO of Piatt/Dewitt Counties anytime at (217) 935-2992. (LB)

Different Types of Fire Extinguishers

2/11/2019 (Permalink)

A look at all the different types of Fire Extinguishers.

Water

• Fire Extinguishers have a Class A rating and are suitable for fighting fires involving solid combustibles such as wood, paper, and textiles. 
• Electrical equipment should be avoided when using a water extinguishers (unless water with additive are used), as water is a conductor.

AFF Foam

• AFFF Foam fire extinguishers are highly effective on Class A and Class B fires (the foam agent helps to prevent re-ignition).
• Some foam extinguishers have been diametrically tested to 35,000 volt (35kv) and can be used on or near electrical appliances. 

Carbon Dioxide (CO2)

• CO2 fire extinguishers were originally designed for use on flammable liquid fires, and therefore have a Class B fire rating. 
• They are ideal for electrical fires, CO2 is not a conductor and they do not leave behind any harmful residue. 

ABC POWDER

• ABC Powder fire extinguishers are extremely versatile and can be used on Class A, Class B, Class C, and electrical fires. 
• They are available in a range of sizes from 1-9 kg and ideal for application in environments containing mixed fire risks. However, there is a risk of inhalation when using powder extinguishers and therefore not recommended for use within small rooms, homes, ad offices. 

Water Mist

• Water mist fire extinguishers are highly effective on Class A, B, C, F, and electrical fires.
• The unique design of the water mist extinguishers' supersonic nozzle creates a microscope mist curtain, reducing the oxygen content. Water mist extinguishers are also safe on fires caused by electricity, as the water mist does not conduct electricity and the water mist does not form puddles which could lead to electrocution.

Wet Chemical

• Wet chemical fire extinguishers are designed specifically for use on fires involving combustible cooking media such as burning oil and fat. 
• They have a Class F rating and a special lance applicator nozzle. They usually have an additional Class A rating and are normally not designed for use on Class B fires (petrol, diesel, paint, paraffin etc.), although the 31tr Gloria wet chemical firs extinguisher is an exception.  

Call SERVPRO of Piatt/Dewitt for any of your fire needs, 24/7 at (217) 935-2992. (LB)

Fire Extinguisher Classes

2/6/2019 (Permalink)

The fire classification system is designed to categorize fires into groups based on the type of fuel involved. Each fire class is represented by a letter of the alphabet (with the electrical which are simply referred to as “electrical fires”) and an icon. This helps users to select an appropriate fire extinguisher in the event of a fire.

Class A Fires

• Solid Combustibles
  • Fire involving solid combustible materials such as wood, textiles, straw, paper, coal etc.

Class B Fires

• Flammable Liquids
  • Fire caused by combustion of liquids or materials that liquefy such as petrol, oils, fats, paints, tar, ether, alcohol, stearin, and paraffin.

Class C Fires

• Flammable Gases
  • Fires caused by combustion of gases such as methane, propane, hydrogen, acetylene, natural gas and city gas.

Class D Fires

• Flammable Fires
  • Fires involving combustibles metals such as magnesium, aluminum, lithium, sodium, potassium and their alloys. Combustible metal fires are unique industrial hazards which require special fire extinguishers.  

Class F Fires

• Combustible Cooking Media
  • Fires involving particularly hot or deep oil and grease fires, such as deep fat fryers in commercial kitchens or overheated oil pan fires in homes. Normal water-based extinguishers with large droplets would cause an ‘explosion’ of stream and carry burning oils and fats from the container. Equally, a CO2 extinguishers jet would carry burning oil out of the container and also would have in-sufficient cooling effect to stop reigniting. Wet chemical extinguishers, on the other hand, lay a cooling foam layer on top of the burning fat/oil and react with the liquid, stopping air supply to the fire.

Electrical Fires

• Electrical Appliances
  • Fires involving electrical appliances such as computers, electrical heaters, stereos, fuse boxes etc.

Call SERVPRO of Piatt/Dewitt for any of your fire needs, 24/7 at (217) 935-2992. (LB)

Build an Emergency Checklist

2/4/2019 (Permalink)

Are you prepared for when a storm hits near you? Use this checklist to build your emergency kit for your necessities during a storm.  

• Water (one gallon per person per day)
• Food (non-perishable 3-day supply)
• Manual can opener
• Battery operated radio, preferably a NOAA Weather Radio
• Flashlight and extra batteries
• First aid kit
• Whistle to signal for help
• Clothing
• Dust masks or bandannas
• Plastic sheeting, garbage bags and duct tape
• Wrench or pliers to turn off utilities
• Hygiene items
• Important documents; copies of insurance policies, identification and bank account information
• Cash
• Fire extinguisher
• Matches in a waterproof container

SERVPRO of Piatt/Dewitt counties is locally owned and operated—so we’re a part of this community too. We are also part of a national network of over 1,700 franchises, which enables us to respond quicker with more resources. For major storms and disasters, we can call upon special Disaster Recovery Teams strategically located throughout the country.

Call SERVPRO of Piatt/Dewitt at (217) 935-2992 for all your storm damage needs 24/7.

I Pledge, I Matter People. SERVPRO

2/4/2019 (Permalink)

I Pledge, I Matter!

I Pledge, I Matter

Community involvement is always a very big deal. This can mean many different things to different. Community is all around us, it is where we work, live and play. Community is us!

SERVPRO of Piatt/Dewitt Counties is active in our community and feels that it is not just good business sense, but it the right thing to do. What that looks like takes many forms. We are involved in homecoming and Christmas parades. We are involved with the Area Chambers of Commerce, supporting our community. We do food drives, Trick or Treat safe spaces, go to ribbon cutting ceremonies, pancake and sausage breakfasts and heavily support Shop with a Cop programs by opening up our warehouse to the kids so they can enjoy pizza while participating in dozens of activities we have put together.

Now we are venturing into something new to us. We have started our I Pledge, I Matter program which is a non profit that looks to bring awareness to and advocates for the prevention of teen suicide. Every day 3,041 teens attempt suicide in the US, that’s every day. These numbers are actually going up and resources are stretched thin.

Our intention is to raise money to train teachers, support staff, first responders and counselors on how to spot warning signs in at risk teens. Teens do not interact the same as they once did. They tend to be isolated behind a cell phone or tablet and on to of reduced real interaction they are now exposed to cyber bullying and do not learn coping mechanisms when faced with real life adversity. We want to change this. By training teachers, counselors and first responders to spot warning signs in an ever changing world and what to do afterwards is critical. We can help.

On November 2, 2019 we will be putting on a 10k/5k/1 mile fun run to bring awareness to this problem and raise money for the resources needed to help stop teen suicide. We will also be active with the school systems in exchanging ideas and best practices to help at risk teens. We will post more details as they become available. Working together for a better tomorrow is key! MM

Building the Customer Experience

2/4/2019 (Permalink)

Call SERVPRO of Piatt/Dewitt Counties 24 hours a day, 7 days a week at (217)935-2992.

How can we help you?

The interaction between a policy holder and their insurance agent sometimes only occurs during the purchasing of a policy or when they file a claim. SERVPRO of Piatt/Dewitt Counties would like to help bridge that gap through greater involvement that ultimately ensures that the client will be able to take the right action at the right time. That is why SERVPRO of Piatt/Dewitt Counties is always offering our insurance agents Tips and Advice, High Visibility Water and Gas Shut-Off Tags and Emergency Ready Profiles (ERP). We want to help local agents by providing them with most up to date information, most useful tips and tools.  We are always available to answer questions, offer quotes or give advice within our field. SERVPRO of Piatt/Dewitt Counties is here to help our community! 

(LB)

Be Storm Smart. Be Storm Ready.

1/30/2019 (Permalink)

Severe weather can happen any time, and anywhere. Each year, Americans cope with an average of the following intense storms:

• 10,000 severe

• thunderstorms
• 5,000 floods or flash floods
• 1,000 tornadoes
• 2 land falling, deadly hurricanes

Approximately 98 percent of all presidentially declared disasters are weather-related, leading to around 500 deaths per year and nearly $15 billion in damage. Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know Your Risk. The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Take Action. Take the next step in severe weather preparedness by creating a communications plan for your home or business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be an Example. Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter. Your preparedness story will inspire others to do the same.

Call SERVPRO of Piatt/Dewitt counties for your Storm damage needs at (217)935-2992.

How to Efficiently Extinguish a Grease Fire

1/30/2019 (Permalink)

If you are unsure if you can safely extinguish any fire, Call 911.

A grease fire can erupt suddenly and spread quickly. To help minimize damage, it’s important to quickly extinguish any kitchen blaze. However, certain actions may be highly ineffective and can jeopardize your safety. For this reason, it’s crucial to understand the appropriate techniques to smolder a grease-fueled inferno.

What Not To Do

There are several procedures that every homeowner in Piatt/Dewitt counties should avoid doing in the event of a kitchen fire involving grease:

• Fanning the flames with a dishcloth
• Pouring water over the inferno
• Transporting the burning pot outside

Each of these measures is counterproductive and may cause flames to spread

Smolder the Flames

Once the stove is off, you should cover the flaming pot with a metal lid or baking sheet. Avoid using glass or ceramic items because the intense heat may cause these materials to shatter.

As an alternative, you can also douse flames with baking soda. However, this technique is only effective against small fires and should not be attempted on larger infernos.

Utilize on Appropriate Fire Extinguisher

If the blaze is no longer contained inside the pot, use a Class B, K or multipurpose fire extinguisher to smolder the flames. Because it contains pressurized water, a Class A extinguisher is not suitable for use on flammable liquids. For safety reason, you should check the label before engaging any extinguisher to verify the type of fire it’s designed to battle.

Call 911

Attempting to battle a large inferno can be extremely dangerous. If flames spread, evacuate the premises and call 911 for assistance.

Be prepared

To quickly extinguish a grease fire, it’s imperative that you remain alert. Keeping a metal lid and fire extinguisher accessible while cooking can help you respond quickly, reducing the risk of a damaging blaze requiring a tedious fire cleanup.

Call SERVPRO of Piatt/Dewitt Counties for any fire damage emergency needs. Reach us 24/7 at (217) 935-2992.

Dehu! What is it?

1/28/2019 (Permalink)

Call SERVPRO Piatt/Dewitt at (217)935-2992, for all your Dehu needs.

As water damage restoration professionals, we need professional-grade equipment that helps us tackle the toughest of jobs and deliver outstanding results for our clients. A powerful dehumidifier is a key component in our suite of tools. But what does a dehumidifier do? 

Conventional dehumidifiers are designed for most water-damage remediation projects, and they can easily be transported from job to job and loaded and unloaded from a vehicle. They condense water vapor by passing air over refrigerated coils, and a heat pipe prevents frost from forming. This type of Dehu can also be used in your home for moisture management. It helps to keep moisture levels more comfortable in humid environments, and helps ward off musty odors. 

We use machines called LGR Dehumidifiers. LGR stands for low-grain refrigerant, which is a fancy way of saying these dehumidifiers provide maximum power in removing moisture from the air. How do they work? LGR dehumidifiers feature a double cooling system that lowers the temperature of moisture-filled air once inside the machine. This leads to more condensation that forms on the coils inside the machine, which in turn leads to more moisture pumped out and less moisture in the air that is returned to the room.  

Now for my favorite Dehu! 

The Phoenix Dry Max! What is special about the Dry Max? It's tiny compared to its brothers and sisters, but it still packs the same punch! It has an integrated handle and wheels as well as on board storage for the power cord and condensate hose! 

Frozen Pipes

1/25/2019 (Permalink)

Learn How to prevent water pipes from freezing and How to thaw them if they do freeze

Why pipes freezing are a problem

Water has a unique property in it that it expands as it freezes. The expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the strength of a container, expanding water can cause pipes to break. Pipes that freeze most frequently are:

• Pipes that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, and water sprinkler lines.
• Water supply pipes in unheated interior areas like basement and crawl spaces, attics, garages, or kitchen cabinets.
• Pipes that run against exterior walls that have little or no insulation.

How to protect pipes from freezing

Before the onset of cold weather, protect your pipes from freezing by following these recommendations:

• Drain water from swimming pool and water sprinkler supply lines following manufacturers or installers directions. Do not put antifreeze in these lines unless directed. Antifreeze is environmentally harmful, and is dangerous to humans, pets, wildlife, and landscaping.
• Remove, drain, and store used hoses outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in pipe can expand without causing the pipe to break.
• Add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in these areas.
• Check around the home for other areas where water supply lines are located in unheated areas. Look in the garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.
• Consider installing specific products made to insulate water pipes like a “pipe sleeve” or installing UL-listed “heat tape”, “heat cable”, or similar materials on exposed water pipes. Newspapers can provide some degree of insulation and protection to exposed pipes – even ¼” of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing.
• Consider relocating exposed pipes to provide increased protection from freezing.

How to prevent frozen pipes

• Keep garage doors closed if there are water supply lines in the garage.
• Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to make any harmful cleaners and household chemicals up out of the reach of children.
• When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe – even at a trickle – helps prevent pipes from freezing.
• Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nightline temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
• If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55 degrees Fahrenheit

How to thaw frozen pipes

• If you turn on a faucet and only a trickle comes out, suspect a froze pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.
• Keep the faucet open. As you treat the frozen pipe and the frozen area begin to melt, water will begin to flow through the frozen area. Running water through the pipes will help melt ice in the pipe.
• Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electrical hair dryer, a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device.
• Apply heat until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you cannot thaw the pipe, call a licensed plumber.
• Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze too.

Call SERVPRO of Piatt/Dewitt for any of your fire needs, 24/7 at (217) 935-2992. (LB)

Protecting Your Undamaged Property

1/21/2019 (Permalink)

Cardboard and shoe covers used to protect flooring

SERVPRO® does everything possible to prevent the homeowner's property and contents from becoming dirty, dusty or damaged during the demolition/ mitigation process. Covering furniture and contents completely with plastic, and isolating the area with a containment barrier before the demolition begins, helps to prevent dust and debris from getting into the cracks and the crevices. Our technicians wear foot protection to prevent them from tracking dirt into the home.  To protect flooring a path of cardboard, plastic or cloth is placed over the unaffected areas that lead from the work area to the exit door. This keeps other areas of your home cleaner and prevents the tracking of dust and debris throughout the home. When carpets are cleaned, corner guards are used to protect the walls and block/ pads are placed under the furniture to ensure there is no damage to the furniture from the moisture of the freshly cleaned carpet.

Emergency Tips: Fire/Smoke Damage Do's and Don'ts

1/17/2019 (Permalink)

Do

1. Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet. 
2. Keep hands clean; Soot on hands can further soil upholstery, walls, and woodwork.
3. Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
4. If electricity is off, empty freezer and refrigerator completely and prop doors open to help.
5. Wipe soot from chrome on kitchen and bathroom faucets, trim, and appliances, and then protect these surfaces with a light coating of lubricant. 
6. If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
7. Wash both sides of leaves on house plants.
8. Change HVAC filter, but leave system off until a trained professional can check the system.

Don't

1. Attempt to wash any walls to painted surfaces without first contacting your SERVPRO Franchise Professional.
2. Attempt to shampoo carpet or upholstered furniture without first consulting your SERVPRO Franchise Professional.
3. Attempt to clean any electrical appliances (TV sets, radios,etc.) that may have been close to fire, heat, or water without first consulting an authorized repair service. 
4. Consume any food or beverages that may have been stored close to fire, heat, or water (may be contaminated)
5. Turn on ceiling fixtures of ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage. 
6. Send garments to dry cleaner. Improper cleaning may set in smoke odor. 

Call SERVPRO of Piatt/Dewitt today with any of your Fire and Water damage needs at (217) 935-2992.

How to Remove Mold from Basement Walls

1/14/2019 (Permalink)

When it comes to removing mold from a basement wall, there is no one answer. There are a lot of factors that go into determining if you can remove the mold and how to do it. But before we dive into determining if mold can be removed from a wall, we first must understand what mold is and how it grows.

What is Mold?

Mold is a living organism, or more precisely, it is a fungus. It tends to grow in dark and damp environments and it feeds on cellulose. Cellulose is an organic material that can be found abundantly in drywall, cardboard boxes, carpets, wood, clothes, and curtains. You won’t usually find mold on metals and plastics since they don’t contain cellulose. A quick look around your basement and you can see that there are many places where mold can grow if the conditions are right.

Can Mold Be Removed from Walls?

Now that we know what mold is and how it grows, can it be easily removed from your basement walls? Well, it depends on what your walls are made of and whether they are painted. If the mold is growing on painted drywall or painted concrete, then you may be able to wipe the mold off. You can use a household cleaner that is made to remove mold and spray it down, scrub it off, and wipe it clean.

If the mold is found growing on unfinished drywall, then you might have a problem. Due to the porous nature of the drywall, the mold may be embedded into the drywall and won’t be able to be wiped clean. It is usually best to remove the drywall with the mold and replace it with new drywall.

With unfinished concrete walls, you obviously can’t easily remove and replace the concrete walls like you can with drywall. With concrete walls, you will want to scrub off any mold you can see and then soak the area with a mold cleaner. The cleaner should soak into the concrete and kill off any mold or mold spores that are hiding out underneath the surface.

Household Cleaners May Not Be Good Enough

If you walk down the household cleaners aisle at the grocery store or look up DIY mold cleaning solutions on the web, you’ll notice there are a lot of solutions and recipes to clean/kill/remove mold. While these may seem to do the job at first, most do not re-mediate the mold problem. Weeks later, the mold can return. Even the mold that has been killed can be harmful to one’s health if not removed. A quick search on the Internet shows some recommend a bleach solution while others say that it isn’t effective or healthy. So what is one to do?

Other Problems That You Need to Be Aware before Cleaning Mold

If you do try to clean or remove mold from your walls, be sure to wear ventilation to protect yourself. Inhaling mold can possibly be dangerous to your health especially when you do not know what type of mold you are dealing with.

Another problem with trying to clean mold on your own is that by scrubbing and cleaning and removing it, you may be unknowingly spreading the mold spores elsewhere. If you are scrubbing mold off a wall, the mold spores can quickly and easily become airborne and travel to other parts of your basement and home. Think of mold like a cup of fine flour. If you throw that cup of flour in the air, the tiny bits of flour can travel easily through the air and spread everywhere. Mold spores are even tinier (can’t be seen by the human eye) and can spread even easier and farther.

What’s the Best Way to Remove Mold from Basement Walls?

If you discover mold growing on a wall or walls in your basement, the best thing might be to call a professional mold remediation team like the team at SERVPRO of Piatt/Dewitt counties. The mold remediation team at SERVPRO of Piatt/Dewitt take to contain the mold, remove the mold, clean the contents, and restore your basement. They will also identify the cause of the water or moisture and either stop it or provide a solution to stopping it so that it doesn’t cause mold growth in the future.  

One last piece of advice if you discover mold in your basement, is to leave it alone. If you disturb the area, the mold spores can become airborne and spread elsewhere. Give SERVPRO of Piatt/Dewitt  a call at (217) 935-2292 anytime if you find mold in your basement.

Water Damage? We've got you covered.

1/12/2019 (Permalink)

Imagine discovering that your home has cracks in the foundation and water from a recent rainfall has saturated your crawlspace. Not only is this a soggy situation that needs cleaned up, but also there is a high probability that mold could form on the affected structure. You need a team to service that can do it all. 

SERVPRO of Piatt/Dewitt counties is who you want to contact. We will first remove the insulation and any debris. Drying equipment can be set if drying is needed. Next, the structure will need to be cleaned and treated to prevent mold. Finally, new insulation will be installed along with laying down a vapor barrier. 

Call SERVPRO of Piatt/Dewitt at 217-935-2992 to schedule an estimate today

Commercial Cleaning Services

1/3/2019 (Permalink)

Let SERVPRO handle all your Commercial needs!

Commercial Cleaning Services

SERVPRO of Piatt and Dewitt counties can help clean and protect your investment.

Spending extra time and resources to clean and disinfect your office or warehouse space is something you don't always have time to do. Turn to the professionals, to let us handle the everyday wear and tear that gradually soils your office. When dirt, odor, and moisture problems go beyond the scope of your regular janitorial staff, you need to call SERVPRO of Piatt/Dewitt for prompt service.

We specialize in all commercial cleaning services, from removing an odor problem to deep cleaning flooring and carpets; you can rely on us to make your workspace look its very best. SERVPRO of Piatt/Dewitt can work around your regular business hours so there will be no disruption or downtime for your office. From general cleaning of workspaces to heavy cleaning of warehouse walls and ceilings, we have specialized training, products, and equipment to get your commercial property clean and safe. A clean office promotes employee health and safety, production and overall happiness. A clean business keeps customers coming back.  

SERVPRO of Piatt and Dewitt counties wants to help keep your facility clean and a place where people want to work and shop. We have service agreements that range from weekly cleaning services, quarterly, or by the call. We'll work with you and around your schedule and cater our services around your needs. 

Our commercial cleaning services include:

Biohazard and Sewage

SERVPRO employees are trained to safely remove biohazards and dispose of them properly following OSHA and health regulations. Water from sewer system backups should be considered very dangerous and is best left to the professionals. Our employees are equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean and safe workspaces.
 

Trauma and Crime Scene Cleanup

Accidents and crime scenes often have blood or other biohazard contaminants that may pose a severe health risk. Our highly trained service professionals will respond immediately and safely clean and disinfect any trauma or crime scene with empathy and respect.

Carpet and Upholstery

 A good rule of thumb is to have your carpet and upholstery professionally cleaned every 12 months. Protect your investment by calling us to clean and maintain your carpet and upholstery. Ceilings, walls, and floors are exposed to dirt, dust and other contaminants from inside and outside. Whether they need general maintenance cleaning, or heavy cleaning from smoke or fire damage, SERVPRO of Piatt/Dewitt has the expertise to do the job right the first time. 

Odor Removal and Deodorization

 We have several different types of deodorization techniques. One of our Production Managers will discuss with you the method that will be most beneficial for your property. Masking the odors and other shortcuts are not what we do. We fully address the source of the odor so it doesn't return. 

Vandalism and Graffiti

 SERVPRO offers emergency services for board up due to broken windows or damaged structure. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed promptly. In addition to removing spray-painted graffiti from exterior walls, we also clean driveways, sidewalks, asphalt, metals, glass, wood, plastic and masonry.

Emergency Water Removal for Piatt/Dewitt County Residents

1/1/2019 (Permalink)

Water Removal in an Emergency

Water pipes are often not insulated in the home, particularly when traveling into cellar spaces or through garages. Plumbing systems are suitably robust. However, as they age, they become more susceptible to temperature changes or pressure. These elements cause the materials to expand and retract which, over time can loosen connections or split the pipes. When that happens, water can leak rapidly and require extraction. 

It is rare that homeowners own the type of equipment needed to perform extraction themselves. Water removal in Piatt/Dewitt counties require industrial scale equipment to get the job down fast and reduce the likelihood of permanent damage. SERVPRO of Piatt/Dewitt Counties have an emergency call line that operates 24 hours a day and can send a trained technician to your property within four hours of notification of loss. 

Generally, when standing water is over two inches high, it needs to be pumped. We use gas-powered fully submersible pumps to help remove excess water before moving in with extraction wands to treat saturated carpets or floorboards. When water levels are below two inches, we may not need to use pumps and move straight onto extraction equipment. 

The primary technique for removing excess water is to extract. Extractors come in various sizes and can be scaled to depending on the extent of the spill. If the water is below five gallons, we can use portable extractors which are nimble and precise. Where there is extensive spillage, truck-mounted extractors can be brought in with storage tanks of more than one hundred gallons. A SERVPRO technician can access either type after inspecting the affected area. 

Extraction equipment uses a vacuum component to help lift water from saturated carpets or fabrics. These need to be managed carefully as aggressive usage can damage carpets which are up to 50% weaker when drenched in water. SERVPRO technicians are trained to perform light, repeated pass overs that reduce the pressure put on wet materials and mitigates against further damages. 

If you need rapid water extraction, contact SERVPRO of Piatt/Dewitt Counties at (217) 935-2992.

What to Expect with a Commercial Fire Damage

12/24/2018 (Permalink)

So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need

Fire damage can be very overwhelming for a business or commercial property. At SERVPRO® we understand the importance of getting you back to your pre-fire condition quickly. Not only may you experience fire, smoke, and soot damage, water damage caused by firefighting efforts and fire suppression systems may occur, also.

Tasks to expect from the professionals:

• Detailed Cleaning – to remove excess soot or other contaminants from impacted areas through HEPA vacuuming and dry sponging.
• Selective Demolition – to remove unsalvageable materials or property.
• Pack Outs – to remove salvageable personal property from the affected area for off-site cleaning and storage.
• Air Flow Management – to remove airborne contaminants and soot and to reduce offensive odors
• Deodorization – to remove or mask offensive odors and return the affected area to a usable space

SERVPRO® of Piatt and Dewitt counties will respond quickly and manage the fire restoration project through to its completion. We have the training, experience, and equipment to manage your commercial fire damage and get your property business-ready.

We are here for you 24/7. Give us call at (217)935-2992 for all your commercial fire damage needs.

How To Care for Gym Floors

12/20/2018 (Permalink)

Call SERVPRO of Piatt/Dewitt for your gym floor inspection and cleaning today.

How To Care for Gym Floors in Piatt and Dewitt Counties

Gym floors are an important part of schools, churches and recreation centers. They are used for various events throughout the year and regular maintenance is important to keep them in good condition. While you want them to look nice it is also important for them to be safe for use. Unkempt floors in disrepair can be hazardous as well as unsightly.

Daily Maintenance

1. It is important that gym floors be swept daily with a dust mop. Dirt and dust buildup will scratch the finish of the floor when it is walked on and can create a slipping hazard.
2. Vacuum all walk off mats daily to ensure that the dust and dirt does not transfer to the gym floor.

As Needed Maintenance & Preventative Measures

1. Use a damp mop once or twice a week to clean the gym floor and prevent dust.
2. Ensure that there is no standing water left on the gym floor. Excess water on the floor can damage the wood
3. Ensure that all tables and chairs have felt pads or use a floor covering to protect the gym floor.
4. Walk-off mats are a great way to minimize the amount of tracked in dirt and water. These are placed at the entries and help absorb debris and water that would otherwise be tracked onto the gym floor.

Call SERVPRO of Piatt/Dewitt Counties at 217-935-2992 to learn more about our cleaning services or to schedule an inspection. Our Team would love to help ensure that your gym floors are in great shape!

Commercial Cleaning and Restoration services in Piatt and Dewitt Counties

12/17/2018 (Permalink)

Call SERVPRO at (217) 935-2992 for any of your Commercial needs in the Piatt/Dewitt counties.

When it comes to your business, you need a cleaning and restoration company that provides excellent results while minimizing the disruption to your employees and clients. SERVPRO of Piatt/Dewitt has the expertise and training to help make it “Like it never even happened.”

We are here to help to your business, no matter the size.

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military

Commercial Building Restoration Services

SERVPRO of Piatt/Dewitt has the expertise, equipment, and highly trained personnel to handle your commercial water, fire, or mold damage. Most importantly, we are available 24 hours a day to restore your property and get you back to business. Our commercial restoration services include:

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Mold Remediation
• Commercial Storm Damage Cleanup
• Disaster Recovery Team

Commercial Building Cleaning Services

Whether your need is removing an odor problem or deep-cleaning flooring or carpets, you can depend on SERVPRO to get the job done right the first time. We’ll respond promptly and make your work space look its very best.

Let SERVPRO help keep you warm at the bus stop this winter

12/13/2018 (Permalink)

Stay warm this winter with the help of your local SERVPRO of Piatt and Dewitt counties.

Staying warm while waiting on the bus is essential. Follow these three steps to avoid being miserably cold when the bus has not yet arrived at your stop.

 1. Plan Ahead

Decide what the shortest possible time is that is necessary to spend waiting outside for the bus. Arrive five minutes early, buses can arrive early and may not wait if you are not in sight. 

2. Dress To Keep Warm

Dressing appropriately for the winter cold means that you are wearing a hat, mittens, a scarf, warm boots, and a warm jacket. Thick clothing and lots of layers are ideal. 

3. Move Around

Doing cardio such as moving your body and jumping up and down helps generate some heat. A yoga chair pose can also generate heat. When standing, waiting for the bus, get in chair pose, bend your knees with your thighs as parallel to the ground as you can get. If you do this with your legs together you will stay warmer, then press your thighs into each other as hard as you can to generate lots of heat. 

6 Tips to prevent pipes from freezing while Tenants are away.

12/10/2018 (Permalink)

Cold temperatures can cause pipes to freeze. Learn these 6 Tips to keep pipes on your property from freezing.

Tip #1: Keep the Heat on

When tenants leave for a period of time, make sure to keep the heat on on your property. Convincing Tenants to leave their heat on while they are away may be difficult, especially if they are responsible to pay for their own utilities. However you should inform them that in order to prevent pipes from freezing the heat should stay on. If pipes freeze and burst it can cause a lot of water damage to the property and to their possessions. Keeping the heat as high as you normally would if someone was on the property is not necessary, 50 degrees Fahrenheit is a desired minimum temperature to set your thermostat to.  

Tip #2: Allow Faucet to drip

If you are fearful of a frozen pipe, allow the faucet to drip slightly. Pressure is left in the system when allowing the faucet to be open. Pipe bursts are typically a result in the pressure that is created between the blockage and the faucet. Following this simple step prevents build up, keeping you pipe from bursting.

Tip #3: Keep Interior doors open

Pipes can often be located in cabinets. Any time the temperature drops, it is a great idea to keep those cabinet doors open so the heat in in the rest of the house/apartment can keep the pipes warm as well.  You should also keep all the interior doors open so that the heat can flow throughout the entire living space.

Tip #4: Seal up cracks and holes

Tenants should consider to caulk any holes or cracks that exist near pipes. Calking both the interior and exterior walls is a must. Doing so can help keep the cold air out and the warm air in.

Tip #5: Apply Heating Tape

Electrical heating tape may be an option to keep from freezing, for pipes that are easily accessible. Heating tape can be applied directly to the pipe. There are two different types of heating tape. One type reacts based on when it senses heat, turning the tape on or off. The other type of heating tape has to be plugged in and unplugged when heat is needed or not needed. These products can be dangerous, similar to a space heater, so be sure to follow each products directions and safety procedures exactly before using.

Tip #6: Add extra insulation

Pipes that are located in areas that do not have proper insulation, such as basements and attics, may need extra insulation to keep from freezing. Basements and attics are not the only places that may not have the pipes properly insulated from the cold. If you have had a problem with pipes freezing anywhere in your home, extra insulation could be the cure.  You can have pipes fitted with foam rubber or fiberglass sleeves to help decrease the chance of freezing. This can be an easy solution for pipes that are exposed but can get expensive if walls, floors or ceilings have to be opened in order to properly insulate the pipe. Additional insulation can also be added to walls and ceilings to keep the pipes warm.

Should you have a water emergency, no matter how big or how small, we here at SERVPRO are ready to help 24 hours a day! Call us today at (217) 935-2992.

Holiday Fire Safety Tips

12/1/2018 (Permalink)

Residential fires during the holiday season are more frequent, more costly, and more deadly than at any other time of the year. The U.S. Fire Administration (USFA) reports more than double the number of open-flame fires on Christmas Day than on an average day, and about twice as many on New Year’s Day. And when those fires occur, they do more damage: Property loss during a holiday fire is 34% greater than in an average fire, and the number of fatalities per thousand fires is nearly 70% higher. When the source of the fire is a highly flammable Christmas tree, the toll in property and lives is even greater.

To keep your household from becoming a holiday fire statistic, here are some safety tips to follow.

Cooking

Cooking is the top cause of holiday fires, according to the USFA. The most common culprit is food that’s left unattended. It’s easy to get distracted; take a pot holder with you when you leave the kitchen as a reminder that you have something on the stove. Make sure to keep a kitchen fire extinguisher that’s rated for all types of fires, and check that smoke detectors are working.

If you’re planning to deep-fry your holiday turkey, do it outside, on a flat, level surface at least 10 feet from the house.

Candles

The incidence of candle fires is four times higher during December than during other months. According to the National Fire Protection Association, four of the five most dangerous days of the year for residential candle fires are Christmas/Christmas Eve and New Year’s/New Year’s Eve. (The fifth is Halloween.)

To reduce the danger, maintain about a foot of space between the candle and anything that can burn. Set candles on sturdy bases or cover with hurricane globes. Never leave flames unattended. Before bed, walk through each room to make sure candles are blown out. For atmosphere without worry, consider flameless LED candles.

Christmas Trees

It takes less than 30 seconds for a dry tree to engulf a room in flames, according to the Building and Fire Research Laboratory of the National Institute for Standards and Technology. “They make turpentine out of pine trees,” notes Tom Olshanski, spokesman for the USFA. “A Christmas tree is almost explosive when it goes.”

To minimize risk, buy a fresh tree with intact needles, get a fresh cut on the trunk, and water it every day. A well-watered tree is almost impossible to ignite. Keep the tree away from heat sources, such as a fireplace or radiator, and out of traffic patterns. If you’re using live garlands and other greenery, keep them at least three feet away from heating sources.

No matter how well the tree is watered, it will start to dry out after about four weeks, Olshanski says, so take it down after the holidays. Artificial trees don’t pose much of a fire hazard; just make sure yours is flame-retardant.

Decorative Lights

Inspect light strings, and throw out any with frayed or cracked wires or broken sockets. When decorating, don’t run more than three strings of lights end to end. “Stacking the plugs is much safer when you’re using a large quantity of lights,” explains Brian L. Vogt, director of education for holiday lighting firm Christmas Décor. Extension cords should be in good condition and UL-rated for indoor or outdoor use. Check outdoor receptacles to make sure the ground fault interrupters don’t trip. If they trip repeatedly, Vogt says, that’s a sign that they need to be replaced.

When hanging lights outside, avoid using nails or staples, which can damage the wiring and increase the risk of a fire. Instead, use UL-rated clips or hangers. And take lights down within 90 days, says John Drengenberg, director of consumer safety for Underwriters Laboratories.  “If you leave them up all year round, squirrels chew on them and they get damaged by weather.”

Fireplaces

Soot can harden on chimney walls as flammable creosote, so before the fireplace season begins, have your chimney inspected to see if it needs cleaning. Screen the fireplace to prevent embers from popping out onto the floor or carpet, and never use flammable liquids to start a fire in the fireplace. Only burn seasoned wood — no wrapping paper.

When cleaning out the fireplace, put embers in a metal container and set them outside to cool for 24 hours before disposal. 

Should you have a fire emergency, no matter how big or how small, we here at SERVPRO are ready to help 24 hours a day! Call us today at  (217)935-2992.

IICRC Is A Must!

11/29/2018 (Permalink)

SERVPRO of Piatt/DeWitt  is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Piatt/DeWitt

SERVPRO of Piatt/DeWitt specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Mold Spores No More

11/29/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 217 935 2992

Hurricane relief brings Central Illinois Together

11/29/2018 (Permalink)

Hard to believe the time has gone by since this disaster.  Seems like just yesterday, guess when an event is so devastating it remains etched in your mind.  Disaster can strike anywhere and SERVPRO is always there to step up, this time however, it was all of Central Illinois rallying around the State of Texas along with SERVPRO in the aftermath of Hurricane Harvey.  

As a Storm Event, SERVPRO sent a majority of its staff and resources to assist the people in the state of Texas.  The team realizing we would be taking down an extra empty box truck came up with the idea of taking donations of much needed non perishable and food items the day before leaving.  Everyone we contacted quickly stepped up and offered their time and services to make this happen, starting with the Clinton Fire Department and the Superintendent of the Clinton school district.  All the schools, local businesses and the wonderful community, not just from Clinton, but also from Decatur, Bloomington, Moroa, Forsythe, Argenta, Monticello, Mahomet, Farmer City, Lincoln, Atlanta, Mt Pulaski, Bement and more stood and delivered.  We had hoped to fill a box truck top to bottom with goods showing our support for Texas.  We surpassed all expectations, we filled three box trucks!!!!  

It was amazing to watch as donations poured in fast and furious at the First Christian Church in Clinton.  Students came from the High School to volunteer their help sorting, loading and unloading.  The local Police and Fire Department collected items from the many drop off points around town.  A group of preschoolers arrived in a train of wagons to deliver toothbrushes.  It was truly amazing to see people from all walks of life step up to help out people they have never met.  

SERVPRO sent the first truck down with the crew and the owner brought the next loads down soon after.  The items raised went to the First Christian Church in Houston, Texas.  They had set up an emergency food bank and were in need of donations.  The church shared with all the local churches in the area to get much needed relief to those who needed it most.  The first truck load was fully dispersed to the  people that night, and did not sit in a warehouse a single day.  What an amazing experience and we here at SERVPRO take our hats off in honor of all the people of Central Illinois, you did us all proud!  

Smoke Detectors

11/29/2018 (Permalink)

You really can never be too prepared. Fires can happen anywhere, at any time...under the right conditions. The preventative measures you take prior to a potential fire loss could save your home, or more importantly your life! Replacing the batteries in your smoke detectors twice a year is a must. A good rule of thumb is when you change the clocks change the batteries in the smoke alarms, this will provide consistent battery life in your detectors.  This gives you a chance to check your smoke detectors to make sure they working properly. Put an evacuation plan together. Make sure your loved ones and those living with you know what to do in the event of a fire. Having a central location to meet once everyone is outside is a great plan. After you and your loved ones are safe, call SERVPRO to make it "Like it never even happened."

Why SERVPRO

11/27/2018 (Permalink)

Sometimes life happens and we are left with something totally unexpected.  Maybe a fire robbed us of precious memories.  Maybe a water pipe broke while we were on vacation.  Maybe a clean-up job is just too overwhelming.  That is where SERVPRO comes into the picture, helping us get back to normal.

Why SERVPRO, one might ask.  We often don't think about about the unpleasantness of fire' water'mold or major clean-ups until it is right there staring us in the face.  SERVPRO does.  SERVPRO is not just your typical run of the mill cleaning company, far from that.  SERVPRO is our neighbor, involved in our community.  The staff is professionally trained so when the need arises they are prepared.  These employees are not just well trained, but are motivated and care about the people they help 24 hours a day seven days a week.    Shelves are lined with specialty equipment for every emergency from industrial dehumidifiers and air scrubbers to air scrubbers and soda blasters.  The best reason to choose SERVPRO however, is its belief and commitment to community.

Often employees can be found volunteering their time and talent at Habitat For Humanity.  They can be found running food drives so everyone can have a warm and wonderful Thanksgiving dinner.  You will find them doing relief efforts for storm events like Hurricane Harvey.  They pass out candy with other local merchants on Halloween providing a safe place for our kids to Trick Or treat.  They are in Christmas and  Homecoming parades.  They work hard to bring awareness to preventing teen suicide.  They are active in all aspects of our community, they are our neighbors. Why SERVPRO?  They do all this and much much more, quite well I would add.  

It Starts With An Idea

11/27/2018 (Permalink)

Community does not just happen, it starts with an idea and grows.  An idea that brings people from all walks of life together and unites us.  That is a very powerful thing and starts with a simple idea.

After watching the pain that has swept our communities throughout Central Illinois with the rise of teen suicide these last several years we wanted to do something that would help put an end to this horror that effects everyone from rural towns to the biggest of cities.  But what could we do?  We talked to Pastors, Police and Fire Departments, School Officials, Behavioral Professionals and Elected Officials.  What we discovered is that the organizations that deal and support the schools are overloaded.  One official told me that they deal suicide in some context on a daily basis and is surprised the numbers are not higher.  What we discovered is that training and resources are the biggest need.  Kids these days do not process stress and depression the same way we did when we were kids.  With limited resources and training available we have a lot of ground to make up.

SERVPRO wanted to help so we came up with an idea to both raise money and raise awareness to this cause.  We are now in the process of organizing the "I Pledge I Matter campaign" and a 10K/5K/1 mile walk next November.  The Run is to raise money for existing programs that train teachers and professionals that are on the front lines helping our kids.  We have a goal raising $9000 to go to these programs that help our kids and have a direct impact across all of Central Illinois.  We cannot think of a better way to help grow our community than to help our kids through tough and difficult times.  This is a topic that we will blog about quite a bit as this idea grows and takes shape over the next year. 

Do you have mold trouble?

3/26/2018 (Permalink)

Mold is naturally occurring and can be found both indoor and out.  This is why mold remediation is so important.  Where mold cannot totally be removed, remediation reduces the spores to its natural or baseline count making the area safe to live and work in. Here are some important key points to keep in mind.

*Mold is present everywhere both inside and out.

*Mold spores are microscopic and drift through the air and may enter your house through windows, doors, HVAC systems.  They may even gain access on your clothing or pet hair.

*Mold spores thrive in wet damp conditions.  These conditions allow mold colonies to grow quickly and spread.

*Mold often produces a heavy musty odor and can produce allergens and irritants.  This can be especially dangerous for small children and senior citizens.

If your home or business has a mold problem let us here at SERVPRO help!  We can inspect and access your property and use our specialized training, expertise and equipment to re-mediate your mold infestation.  Remember the health of the home can translate to the health of those living and working there.

If you see signs of mold please call us today at 1 217 935 2992!  

Hurricane Harvey Unites Central Illinois

3/26/2018 (Permalink)

Disaster can strike anywhere and SERVPRO is always there to step up, this time however, it was all of Central Illinois rallying around the State of Texas along with SERVPRO in the aftermath of Hurricane Harvey.  

As a Storm Event, SERVPRO of Clinton sent a majority of its staff and resources to assist the people in the state of Texas.  The team realizing we would be taking down an extra empty box truck came up with the idea of taking donations of much needed non perishable and food items the day before leaving.  Everyone we contacted quickly stepped up and offered their time and services to make this happen, starting with the Clinton Fire Department and the Superintendent of the Clinton school district.  All the schools, local businesses and the wonderful community, not just from Clinton, but also from Decatur, Bloomington, Moroa, Forsythe, Argenta, Monticello, Mahomet, Farmer City, Lincoln, Atlanta, Mt Pulaski, Bement and more stood and delivered.  We had hoped to fill a box truck top to bottom with goods showing our support for Texas.  We surpassed all expectations, we filled three box trucks!!!!  

It was amazing to watch as donations poured in fast and furious at the First Christian Church in Clinton.  Students came from the High School to volunteer their help sorting, loading and unloading.  The local Police and Fire Department collected items from the many drop off points around town.  A group of preschoolers arrived in a train of wagons to deliver toothbrushes.  It was truly amazing to see people from all walks of life step up to help out people they have never met.  

SERVPRO sent the first truck down with the crew and the owner brought the next loads down soon after.  The items raised went to the First Christian Church in Houston, Texas.  They had set up an emergency food bank and were in need of donations.  The church shared with all the local churches in the area to get much needed relief to those who needed it most.  The first truck load was fully dispersed to the  people that night, and did not sit in a warehouse a single day.  What an amazing experience and we here at SERVPRO take our hats off in honor of all the people of Central Illinois, you did us all proud.